There can be a number of reasons why the engine starts with difficulty, makes a noise or does not start at all.

Usually when the engine turns over or makes a noise it is unlikely that the car's battery is flat. It is more likely that there is an issue with the car's fuel or ignition system. Alternatively, it might be the case that there is an electronic problem or there might be more significant mechanical damage to the engine's supporting systems like a broken timing or serpentine belt.

If the indicator lights are turned on it is likely that the problem lies with the alternator, starter motor or another component related to the charging system. If there is a light on the dashboard indicating an issue with the security or anti-theft systems, then there is an issue with the immobilizer/security system (it is advisable you contact a specialist in this case, we might not be able to help). On top of that, should any warning lights have lit up then it is advisable to have an inspection, to find out why the light may be on.

If none of the indicator lights on the dashboard light up it might mean that the battery is flat. This can be because of any number of issues, like:

• Faulty battery charging system
• The Battery is flat / needs recharging
• Electrical issues
• Broken serpentine belt
• Faulty alternator
• Battery cable issues

Find out what problem the car is facing exactly by selecting your car at the top of this page and identify the problem in our online diagnostic tool!

What happens next

After a booking has been made, one of our mechanics will carry out an inspection to locate the source of the problem and establish the exact cause of why the car won't start. If there is a minor issue the mechanic will endeavour to carry out any small fixes in the labour time quoted for initially. Should there be any bigger problems the mechanic will provide you with a quote for the work and parts necessary to repair the problem. If you accept the quote the mechanic will order the parts and arrange for a time to carry out the repair.