Your Booking is subject to the terms of the Booking Policies. Among other things, the Booking Policies
contain details of your right to cancel the Booking.
By making a Booking Request for a particular date, you acknowledge that the Mechanic will commence
provision of the Auto Services in advance of that date. For example, he/she may hire labour, order in parts,
and research aspects of your car required in order to effectively carry out the relevant repairs, diagnosis
and/or inspection. The cancellation provisions in the Booking Policies are intended to reflect the value of
the Auto Services already provided in advance of the time of cancellation, and therefore the amount of your
liability to pay to the Mechanic as a result of the cancellation.
You acknowledge and agree that by making a Booking Request you are authorising us to present it to Mechanics
for their review. If a Mechanic offers to fulfil the terms of the Booking Request, we will disclose to you
the details of that Mechanic and you can either accept or reject that offer. If you fail to either accept
or reject that offer within 1 hour of our notifying you of it, you will be deemed to have accepted it. Any
such acceptance of the Mechanic’s offer to fulfil the Booking Request will form a binding contract under which
you agree to pay for Auto Services as specified in the Booking Request.
Booking Policies, payment will be pre-authorised for it by or on behalf of the Mechanic. At the point that
payment is made to the Mechanic on completion of the Auto Services, your payment obligation to the Mechanic
in respect of the Auto Services is discharged.
As a consumer, you will have legal rights against the Mechanic in relation to any Auto Services that is
not provided in accordance with reasonable skill and care, or if the Auto Services is not as described in
the Booking (including any changes to the Booking agreed between you and the Mechanic). If you are in the
UK, advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards
It is your sole responsibility to notify your Mechanic in your Booking Request as to any circumstances
affecting your car or its location which might affect the Mechanic’s provision of the Auto Services. If such
circumstances arise after the Booking Request has been accepted, you must notify the Mechanic immediately.
These circumstances may affect the Charges, and your failure to disclose any relevant circumstances might
result in additional charges (see Booking Policies for further details).
In the event that a Mechanic with whom you have made a Booking no longer has a current registration with
the Platform, we will notify you.