Terms and Conditions

These Terms and Conditions in addition to our Privacy Policy and Booking Policies comprise the agreement ("Agreement") between you and ClickMechanic Ltd, governing your use of ClickMechanic Ltd’s car mechanic requesting service (the "Service") available via clickmechanic.com (the "Site"). Any of (i) your checking of the "I Accept" box for this Agreement, (ii) your use of the Service or (iii) your requesting a car mechanic indicate that you have agreed to this Agreement. If you do not agree to all of the terms and conditions of this Agreement, please do not check the "I Accept" box, use the Service or request a car mechanic.

In these terms and conditions:

  • "ClickMechanic/we/us/our" refers to ClickMechanic Ltd, United Kingdom registered company number 08297894;
  • "Website" refers to clickmechanic.com;
  • "you/your" refers to the user of our online services;
  • "Mechanic" refers to a car mechanic operating as part of the ClickMechanic network with the consent of both the car mechanic and ClickMechanic;
  • "Network" refers ClickMechanic’s network of Mechanics;
  • "Booking" refers to a request by the user for the services of a Mechanic, which has subsequently been accepted by a Mechanic, where the Mechanic may be selected by ClickMechanic;

The Service

ClickMechanic provides an online service, enabling you to access to our network of car mechanics and request for one of these mechanics to travel to a specified location to diagnose a problem with your car, to repair your car and/or perform maintenance on your car.

Changes to the Agreement

We reserve the right to alter this Agreement at any time and it is your obligation to check if changes have been made. Your use of the Website after changes are posted on-line shall constitute acceptance of the new Agreement.

Access to Website

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us, or in accordance with any information which you have made available to us under this Agreement.

Registering an account

To gain access to certain services on the Website you will need to register (free of charge). As part of the registration process, you will be given a username and password. You agree that the information supplied with your registration will be truthful, accurate and complete. You also agree that you will not attempt to register in the name of any other individual nor will you adopt any username with we deem to be offensive. All personal information supplied by you as part of the registration process will be protected and used in accordance with the terms of our Privacy Policy.

Intellectual Property

You acknowledge that all of the intellectual property rights in the Service are owned by ClickMechanic or its licensors. You shall not (i) reproduce, modify, publish, transmit, distribute, publicly perform or display, sell, or create derivative works based on the Service; or (ii) rent, lease, loan, or sell access to the Service. We reserve the right to modify, enhance, or discontinue the Service at any time.

All trade marks, names, and logos are the proprietary marks of us or of our associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trade marks, names or logos.

We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of the Website. In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of the Website nor incorporate it into another website without our express written permission.


The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise by implied by statute.

Any liability for an direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including without limitation any liability for:

  • Loss of income or revenue
  • Loss of business
  • Loss of profits or contracts
  • Loss of anticipated savings
  • Loss of data
  • Loss of goodwill
  • Wasted time

and for any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We are not liable for any failure to perform any of our obligations under these terms and conditions

Force Majeure

A party, provided that it has complied with the other provisions of this Agreement, shall not be in breach of this agreement, nor liable for any failure or delay in performance of any obligations under this agreement arising from or attributable to acts, events, omissions or accidents beyond its reasonable control (Force Majeure Event), including but not limited to any of the following:

  • Acts of God, including but not limited to fire, flood, earthquake, windstorm or other natural disaster
  • War, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, breaking off or diplomatic relations or similar actions
  • Terrorist attack, civil war, civil commotion or riots
  • Nuclear, chemical or biological contamination or sonic boom
  • Compliance with any law or governmental order, rule, regulation or direction, or any action taken by a government or public authority, including but not limited to imposing an embargo, export or import restriction, quota or other restriction or prohibition, or failing to grant a necessary licence or consent
  • Fire, explosion (other than in each case one caused by a breach of contract by, or assistance of, the party seeking to rely on this clause or companies in the same group as such party) or accidental damage
  • Loss at sea
  • Extreme adverse weather conditions
  • Collapse of building structures, failure of plant machinery, machinery, computers or vehicles
  • Any labour dispute, including but not limited to strikes, industrial action or lockouts
  • Interruption or failure of utility service, including but not limited to electric power, gas, water or internet services.

The corresponding obligations of the other party or parties will be suspended to the same extent as those of the party first affected by the Force Majeure Event.

Any party that is subject to a Force Majeure Event shall not be in breach of this agreement provided that it promptly notifies the other parties of the nature and extent of the Force Majeure Event causing its failure or delay in performance, and it has used all reasonable endeavours to mitigate the effect of the Force Majeure Event to carry out its obligations under this agreement in any way that is reasonably practicable and to resume the performance of its obligations as soon as reasonably possible.

Links to external sites

The Website contains hypertext links to external websites that are not operated by us. We do not control such websites and are not responsible for their content. Our inclusion of hypertext links to such websites does not imply any endorsement of the material contained on the websites or of the owners.


We reserve the right to assign or subcontract any or all of our rights and obligations under these terms and conditions to a third party. If we exercise this right, we shall name the assignee or subcontractor on the Website and you will be entitled to terminate the account within 5 working days. You may not without our prior written consent assign or dispose of any rights or obligations arising under these terms and conditions.


If any court or competent authority finds that any provision of this agreement (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this agreement shall not be affected.

If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

Third party rights

A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

The rights of the parties to terminate, rescind or agree any variation, waiver or settlement under this agreement are not subject to the consent of any person that is not party to this agreement.


Any notice or other communication required to be given under this agreement shall be given to ClickMechanic by email to mail@clickmechanic.com or through the Website where possible.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts.

Agreement last updated 6th November 2015.