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Andy Sutherden
Satisfied customer
It's just great value for money
- How was your experience with ClickMechanic?
Super easy and stress-free! I've used ClickMechanic a couple of times now and from start to end, it was characterised by efficiency and great customer service.
- What are 3 things that stand out about ClickMechanic?
The 3 reasons why I chose ClickMechanic would be trust, good value and convenience.
Trust - when your car needs repairing and you're not particularly competent in the mechanics of a vehicle yourself, you want to be able to trust the people working on your car.
Good value - it's not enough to have trustworthy people working on the car, you also need good value for your money.
Convenience - the option of having your car collected and delivered was a winning point for me. It didn't disturb my working day as I could choose a preferred time and date.
- Would you use ClickMechanic again?
Definitely! I would recommend them - it's great value for the services ClickMechanic offers and they're remarkably efficient at sorting out my car problems!
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Noora Rashti
Satisfied customer
Thanks to ClickMechanic, car repairs are now a breeze
- How was your experience with ClickMechanic?
I first found out about ClickMechanic when shopping around to get quotes for my annual car service. I'm so glad I stumbled upon the website - it was so much easier than anything else I had used before!
Right from entering my car details and getting a fixed price for the service to the mechanic coming and fixing my car right on my driveway, the whole experience was very seamless. I really liked that I was given a fixed price so I don't ever run into a situation where I have no idea what I'm paying for.
- How was ClickMechanic different from conventional garages?
I'm a mum with three children and convenience is a huge deal for me. The previous garages I used did a decent job but didn't provide the services and flexibility that ClickMechanic provides - such as the collection & delivery service.
Additionally, the fact that most services can be done right on my driveway by trustworthy mechanics and the ability to pick a specific time slot to ensure it's between school runs, makes my life a lot easier!
- Would you use ClickMechanic again?
I've used ClickMechanic on both our family cars on several occasions and will definitely continue to use them for our car repair needs. I do recommend it to my friends, especially to other mums I know.
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Simon Rebbitt
Satisfied customer
It just seems to be the best option out there
- Why did you choose ClickMechanic?
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The first time I used ClickMechanic, I needed my car's engine starter fixed. I couldn't get the car to a garage – I couldn't get it started! – but ClickMechanic could come to me and sort it out.
I was especially reassured by the questions on the website; it gave me an idea of how much it would cost – which was far less than the last time I'd been to a garage!
- How was your experience with ClickMechanic?
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The main feeling was relief – both that my car was in safe hands, and that it could get fixed in my staff car park! I was so pleased that, with the absolute minimum of effort and cost on my part, my car was fixed.
- Would you use ClickMechanic again?
Absolutely – and I have!
The website is comprehensive and simple to use, the support staff are on hand to help, and the work gets done quickly and at a very competitive price.
It just seems to be the best option out there. It's gotten me out of a bad situation on more than one occasion, and I recommend it to all my friends and colleagues. Thanks ClickMechanic!
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Barbara Mansour
Satisfied customer
I've already recommended ClickMechanic to my friends
- Why did you choose ClickMechanic?
Most dealers want stupid, stupid money to fix a car that isn't brand new. Where I live, you'd usually have to drive for miles to find a reasonably priced mechanic. And then find your way back again when it's time to collect your car – somehow!
ClickMechanic was ideal; the mechanic could come to us, so I didn't have to travel to the ends of the earth, and it was well-priced.
- How did you find ClickMechanic?
Fantastic. If only it had been around before I retired!
It used to take me half a day to get the car repaired. And sometimes, I'd have to ask the garage to keep it for longer. With ClickMechanic, the car can stay parked wherever it is and, because the mechanic will tell you what time he's coming, you don't need to sit around waiting for him.
- Would you book with ClickMechanic again?
Absolutely – it's the first place I'll go when I need work done on my vehicle.
I've already recommended ClickMechanic to my friends, too – it's good and competitively priced.
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Andrew Campbell
Satisfied customer
It was a problem-free experience
- How was your experience with ClickMechanic?
Convenient! ClickMechanic allowed me to make an appointment online and have a mechanic come to me. I didn't have to take the car anywhere, the mechanic literally did the work outside my front door.
It was a problem-free experience. The mechanic did the job well, and did it in the time I was expecting – that, for me, is the sign of a really good service. What more can you ask?
- How was ClickMechanic different from conventional garages?
You might book your car into a conventional garage to have something small done that shouldn't take more than around half an hour, and not see your car again all day – or longer!
That's something that doesn't happen with the mobile service; your car is only out of operation when the mechanic is working on it.
- What surprised you about ClickMechanic?
I'm amazed at what the mechanic could do by the roadside. I wasn't expecting him to be able to do so much without having the car up on stands!
Otherwise, the service did exactly what it said on the can, so to speak. The prices were set out ahead, so I knew exactly how much I could expect to be charged, and the mechanic turned up, did the job, and left. Perfect!
Simply put, I have now used ClickMechanic twice and I will certainly use ClickMechanic again. It's a good service, and I don't think enough people know about it.
Average Rating
From 192545 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
As this was my well looked after Jaguar XF, full Jaguar service history, my son bought this off me when i bought a new one. After about 4 months he noticed that it started to sound like a tractor when staring from cold, so he took it to Jaguar who told him it was the timing chain. (82,000 on the clock). As he didn't want to spend the £4000+ that Jaguar wanted, i found you guys and the price was affordable. Since it has been done though, it has made no difference to the starting though runs well when warm. He is taking it back to Jaguar for a diagnostic check to see what the problem is. What do i do if they tell him if it's the timing chain again ? Just waiting on him having time to take the car back to Jaguar.
Water pump replacement
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no work was carried out apart from a ridiculous charge for quick look to my car. A lot of made up issues have been reported by the mechanic which didn't convince me so I personally inspected the car after he left only to find out that the only real problem was a pipe leaking coolant that I mentioned when I wasted my money booking for this useless service.
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Excellent job, very good. Excellent very good. Excellent, very good. Excellent, very good.
Major Service
Coolant Fix Service
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Very polite and quick couldt fault the service at all, would recommend. Im verry happy with the service 10/10
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Kagan was fantastic. Arrived dead on time and did a great job! He explained what he was going to do and tyd parts he had used. Really pleased.
Brake discs and pads replacement - rear (both)
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Thanks Charlie cars are hassle and you made things easy. 100% recommend Cheers
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Fabulous job - so easy to work with. Turn up on time, cracked on with the job and just let me know when it was done. Showed me the part of the bonnet release that had broken. I had only asked (and paid) for the bonnet release cable to be replaced but he also gave the car a jump start (dead battery) and walked around it with me giving it the once over. Great!
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Michael arrived well within The time slot. Due initially having the wrong part he communicated with me and went to retrieve the right part. Job was done efficiently. Michael was polite, friendly and got on with the job
Alternator belt tensioner replacement
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Jonathan was v thorough and we had a very useful follow up, including on some specific circumstances regarding the vehicle. Ultimately I have decided not to buy and cam grateful to Jonathan for his advice
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Adam was fantastic - he was on time, communication was great, and he was very personable and professional. He diagnosed the issue with my car, and carried out checks to make sure it definitely needed a new battery, rather than just automatically fitting one. I really appreciated him doing this. The new battery was fitted extremely quickly, and my car is in perfect working order again. I am so pleased. Thank you!
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Gagandeep arrived within the times specified. Due to the potential difficulties changing glow plugs he took the car away to his workshop. This was always going to be a tricky repair that would either be reasonably quick or worst case scenario it could have been a major problem if the glow plugs had snapped removing them. As I suspected he was not able to complete the work on the day but was back at it on the Monday and returned the vehicle with the replacement plugs installed. Hi Knowledge, his friendlyness and his communication was 1st class. Will use again. This guy deserves a medal.
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Dave Ash of AG Motor Works was knowledgable and able to support us with the issue with our daughters car. He provided a comprehensive report.
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Scott has explained things well to me, he is coming back on 17th January to complete the work (rebuild head gasket)
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Kami was great, completed the work promptly and gave me a call back to talk me through his check as soon as he could. Great communication and great service, would highly recommend !
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Dan was absolutely brilliant. 5* and would definitely recommend. Job was done to a high standered and kept me updated all the way.
Interim Service
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Really flexible with timing of appointment and friendly. Work carried out quickly too.
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Ross was on time and friendly. Communicated well about the work done. Would use the service again.
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All good. First time using the service and no complaints. Good communication and the car was collected and dropped off without issue. Will be booking in again come service time
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Nathaniel was very helpful. Although he couldn't fix my car, as the issue is a big one that could not be fixed roadside. He gave me great advice and was very nice and friendly.
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Brett was very professional, prompt and thorough with his explanation and identifying the fault. He explained very well what my options are going forward. Thank you. Highly recommended.