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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Very friendly and helpful Kept me informed about what was going on with my car
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Arrived on time, very friendly and helpful, work carried out quickly and driveway left clean and tidy.
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Richard was excellent. He was very clear explaining what was done. He was very easy to talk with, and i have no problem recommending him to future clients.
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A pick-up driver collected our car on the day as agreed. We expected the car's problem, which was a worn out clutch, to be fixed by the end of the day. The mechanic called to explain a second issue, the flywheel, that also needed replacing. This was only identified once the clutch had been isolated. We agreed to this second piece of work, as it needed to be done for the engines longevity. This meant the car was not available to be returned till the next day. By the end of the second day the work was still not complete. The mechanic had called to say it wasn't going into gear. In the end I had to pivot to a hire care as we were about to go on holiday. On the day before holiday (the third day) I received a number of calls from the mechanic that he was trying to return the car by courier, but the car was losing power. In the end it returned to the garage to identify the problem. I didn't hear from the mechanic again until I contacted him almost a week later (during my holiday). He replied with a text that the timing chain needed replacing, as well as an engine sensor. I had hoped the car would have been fixed by this point, so the additional work and costs were surprising. I agreed to this third piece of work. By the time we had got back from holiday it was the weekend but the mechanic had messaged to say the car was fixed and would be delivered on the Sunday morning. On the Sunday morning I received a call to say the car needed reprogramming and wouldn't be available until the next day. After calling a number of times on the final day the car was delivered to me by the evening. All in all, I am satisfied that my car is fixed and returned. The mechanic did call before any major work needed doing and during times when the car was attempted to be returned. But the communication felt sporadic and could have been more detailed.
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Good quality work, comprehensive report. The mechanic was polite. After the inspection, he gave me a call and offered a few pieces of advice. I am happy with the service and will be using this service in the future.
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The mechanic was friendly I couldn't fault a thing Great service from beginning till end 10/10 service
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I didn't even book him and he still deducted £20 for the cancellation, be careful using click mechanic, the pre pay the booking without you accepting
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James was brilliant. My van was booked for an MOT and would not start when I found click mechanic through a Google search. He phoned me the day of the appointment to confirm and turned up within the alloted time frame. He diagnosed the fault with my van and I had no hesitation in booking him to carry out the rectification. He completed the repairs 2 days later and once again was communicative and punctual. He even managed to squeeze me in to meet my MOT that was prebooked. I would have no hesitation in recommending and would definitely use again.
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Adam was great, early pick up of the car, work carried out and returned. Polite and friendly, showed me the part that was replaced, would recommend and use again.
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Ben was very friendly and I am happy with the work carried out. He took his time to ensure that the fault was detected and also to see to it that it was fixed.
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Aqil was great, really good not fault the whole process. Arrived when said, returned when said. No hard sell for any other work. Car came back, clutch fixed and they currently refitted a reversing sensor that had fallen out. Highly recommend!
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Easy to work with, clear with his advice on the other problem and efficient.
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He was great made me so comfortable and made sence to the questions asked
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Amjed was very knowledgeable and did a fantastic job, especially in the baking heat. I would thoroughly recommend him. Thank you Amjed
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Really nice guy, explained everything, worked fast, did a great job, cleaned up after himself
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Martin was completely honest about what had to be done with my car unfortunately the extra costs prohibited any other work to the car Excellent mechanic highly recommended Thank you
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Mechanic was brilliant, arrived as expected, very knowledgeable and friendly. Answered all my questions and explained everything in great detail.
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Friendly and knowledgeable and got the job done. Really happy. Got the job done time effective and explained everything also gave the whole car a once over for me too.
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Very friendly polite extremely professional I would recommend Jacob in the blink of a eye
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Excellent, Jason clearly knows his stuff and we're fully back in action - can't recommend highly enough.
Air conditioning system inspection