Very pleased with the service.
Nothing more to add
Jay clearly explained what the problem was and resolved it straight away.

I'm very pleased with the work done - Jay talked me through what was needed and has done a high quality job.

Jay was great, and a mention to Ali as well....will use them again to look after my car as service and care was excellent....

The car was collected and delivered back to me at the times given
The car feels great now. Lovely and smooth.
My only disappointment was the dirty grease marks all over the car!

Very good service and professional. Approachable and friendly. Happy with the work

I booked my 2014 Corsa in for a major service with Fix My Wheels in East Sussex via ClickMechanic back in November. The price was decent at around £250 compared to £300 elsewhere, but I now wish I’d just paid the extra for a reputable local mechanic.

Firstly, auto-fill changed my email to .com instead of .co.uk. While that wasn’t ClickMechanic’s fault, they couldn’t simply amend it—instead, they cancelled my booking and made me rebook, which delayed everything by a week.

On the day of the service, the mechanic didn’t call to give me an ETA. When he did eventually call, he said the MOT bay was broken so he couldn’t do the MOT. He arrived outside the agreed collection window, then called and asked if I wanted the spark plugs changed—something I’d already paid for as part of the major service. He tried to talk me out of it but eventually agreed.

When I drove the car afterward, I immediately noticed it was idling weirdly, like the spark plugs were misfiring. I messaged through ClickMechanic and arranged a time for him to check it out and do the MOT. On the day, he called to say he’d be late because a staff member had quit. Later, he told me his friend would return the car due to being short-staffed. I asked again about the misfiring, but he insisted it was the clutch—something I knew wasn’t right.

When his friend returned the car, I found half-eaten chips, an open can of Coke, and evidence of smoking inside, plus a lighter left behind. I never received a copy of the MOT, so I checked online and saw an advisory for a mark on the indicator light—which doesn’t exist.

I called the mechanic, who apologised and had his friend call me to do the same—only for him to ask what I’d done with the food as he was “hungry.” I brought up the indicator advisory and was brushed off.

I then arranged an independent inspection at Mr Clutch, who confirmed the issue was not my clutch. When I contacted ClickMechanic, they said I had to deal with the mechanic directly. He offered to take another look if I drove the car to him—over 45 minutes away. I initially agreed but then decided it wasn’t worth the hassle.

In the end, I had to pay out of pocket to get the misfiring sorted elsewhere, which thankfully it now is—but that’s no thanks to ClickMechanic or Fix My Wheels. ClickMechanic may claim to just be a middleman, but they need to take responsibility for the mechanics they list and advertise. I won’t be recommending them to anyone. Read more

Absolutly fine, car's been picked up and brought back as agreed; good repair.

My car was not picked up at the specified time slot, though this may have been a fault with ClinckMechanic's booking system, or the driver, and not with Jay. My Nissan Note needed new blower motors and resistor which I appreciate was a massive job for a Nissan Note as the whole dash needs to come out. Jay got the parts ordered and completed work super quickly which was amazing as I was on a time crunch to go away. My only other concern was, as I was anxious to get the car back quickly, I needed a bit more communication around timings but I know this isn't always possible.

Very quick and efficient service. They collect your car, do the work and then drop it back. Very reasonable prices too. Will definitely use them again.

He was talkative and very friendly. Very helpful. No complaints - just priase.