Average Rating
From 192957 reviews
| Quality | |
| Punctuality | |
| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Gareth was excellent throughout. Did a first class job, advised honestly on another couple of things that will need doing soon but with no pressure, and was veryprofessional.
Interim Service
Quality
Punctuality
Communication
Tom was excellent: on time, clear in his communication and thorough in looking at the car and telling me what he was doing..
Quality
Punctuality
Communication
Jose was quick efficient and explanatory of any other issues of the car He was great !
Quality
Punctuality
Communication
Brandon was excellent, would happily use him again. He was polite, punctual and efficient.
MOT with collection & delivery
Quality
Punctuality
Communication
Sam was very friendly, arrived a bit earlier and asked if I available if not he can wait till our time slot. Finished the work quickly and showed me and explained the issues he find.
Quality
Punctuality
Communication
Timing belt replaced. I was informed the day before that I wouldn’t need a water pump as initially requested due to Make & model of the car. Mechanic, Hayden was on time and messaged beforehand to give a heads-up. Friendly and efficient. Will be using him again in the future. Thank you!
Quality
Punctuality
Communication
Work took 2 days but completed and heating working fine. Communication could have been better but he did get car back to me 7.20pm Friday evening so I had it for the weekend. I'm
Quality
Punctuality
Communication
Kagan was excellent and went above and beyond in foul weather and dealing with past mechanics errors.
Quality
Punctuality
Communication
Moshin was great. Worked out what was wrong quickly allowing us to get the car fixed. Really impressed and a lovely guy too.
Quality
Punctuality
Communication
Ross was very friendly and was able to get my Mercedes up and running within a couple of hours. Such a great service, fixed it on my driveway saved the hassle of getting my vehicle to a garage.
Quality
Punctuality
Communication
Graeme sorted out the engine issue and also found where my coolant leak was.
Vehicle Health Check
Quality
Punctuality
Communication
I paid extra for a priority slot between 10-12, my car was not collected until 11.50 told it would be returned between 4.30-6.30pm however my car was not returned until 11.15pm at night!! Almost 11 and a half hours for a job that should have only taken a few hours. Further work on my car need done yes but wasn’t even attempted because he run out of time??? I was very concerned by 8pm where my car even was because I wasn’t even told where it was going when it was collecting! It was not a pleasant experience and infact very stressful and not convenient. So I would really appreciate a refund of the priority slot at least!
Engine oil & filter replacement
Quality
Punctuality
Communication
Impressed at the later times available, and the speed of service. Kept me well informed of expected arrival time.
Quality
Punctuality
Communication
Aron was great. Despite running a little late he got the job done and car back even quicker than expected. Very professional, politely and friendly. Will definitely use Aron be using again for future works.
Vehicle Health Check
Quality
Punctuality
Communication
Alex quickly diagnosed the problem, which was not what I have told him it was . Re corrected the fault and adjusted his paperwork so I was charge less than the original quote.
Quality
Punctuality
Communication
Excellent work thank you. I will happily use Jimmy again and I'd recommend him too!
Quality
Punctuality
Communication
Leslie was tremendous-efficient, helpful and punctual. Thank you so much - I hope we will be able to use you again in the near future
Quality
Punctuality
Communication
Thanks for great work and communication and straight forward advice. Ensured all was Sorted as discussed even extra needed work to keep us on the road
MOT with collection & delivery
Welding
Quality
Punctuality
Communication
Great help with pre-purchase inspection. To the point! Would totally recommend.
Quality
Punctuality
Communication
Razvan was great! Quick work, very polite, explained everything to me in a way I could understand (I'm terrible with this sort of thing!).