Average Rating
From 192925 reviews
| Quality | |
| Punctuality | |
| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Awesome service, on time and job completed with no fuss. Personally will be using again and highly recommend
Quality
Punctuality
Communication
Amazing service, couldn’t recommend it more! Made life so much easier. Really punctual and efficient. Only minor issue was getting through to them on the phone but was sorted quickly. Amazing!
MOT with collection & delivery
Quality
Punctuality
Communication
Very knowledgeable with good communication my car started working immediately. Would recommend the garage. Thank you so much
Quality
Punctuality
Communication
Our mechanic was good his English was not perfect but with patience we understood each other. We had to phone him at 10.40 as he hadn't been to collect the car but he soon arrived. He updated us on the need for a separate repair later in the day and the car was returned after we had gone to bed. We spoke again the next morning and we're very satisfied with his work.
Quality
Punctuality
Communication
Simon was fantastic - Completed the pre-purchase inspection a day earlier than planned and even contacted the seller on his own accord. He completed the work and called me immediately after explaining his findings and thoughts on the vehicle. You could see that Simon is very knowledgeable. He took lots of photos and was very thorough.
Quality
Punctuality
Communication
Charlie was very friendly and knowledgeable throughout. Everything was clearly explained, with no pressure, and I felt well informed about the condition of the car and any advisories. The work was carried out efficiently and professionally. I’d be happy to use them again and would definitely recommend.
Quality
Punctuality
Communication
Fantastic service from Auto Pro. My car was collected from my address in the time stated and returned after the clutch was replaced. It was a stress free service. I will definitely be using clickmechanic again.
Quality
Punctuality
Communication
Derek was brilliant. He kept us up to date throughout. Very happy with the checks he carried out
Quality
Punctuality
Communication
Ben's a great guy. Came in, checked everything, and provided a thorough report on the car.
Quality
Punctuality
Communication
Chris carried out the work quickly and efficiently. Problem resolved. Very happy with result.
Quality
Punctuality
Communication
Raja was very good in all aspects of his service. Great communication before and during the visit. Job was done swiftly and Raja explained in simple terms what the problem was and what further work may be required. Very happy with the service.
Quality
Punctuality
Communication
Although we rescheduled a time Reiss was attentive and got the problem resolved quickly then was happy to attend later that day for a further issue on another car. Very grateful and would recommend to others
Quality
Punctuality
Communication
Collected from my address with no fuss and delivered back same day. More than happy with the work. Would recommend and will be back for my service and MOT
EGR valve replacement
Quality
Punctuality
Communication
Kind friendly response, being a female customer, Im always wary when it comes to car repairsas ive been ripped off in the past, but Christopher was very helpful, respectful and honest, and no obligation or pressure to get unesseceray repairs, he took my car for test run too ,see if he could hear the issu I described, came out to house for roadside diagnostic check, and bang on time he said h would be out at. Highly recommend
Quality
Punctuality
Communication
Amazing job, thankyou 😁you are a legend. Quick, professional and very helpful.
MOT with collection & delivery
Quality
Punctuality
Communication
Gary arrived promptly and took the car away for the MOT. Kept me informed as to the progress and returned the car a few hours later, serviced and MOT completed. A really good customer experience was provided.
MOT with collection & delivery
Quality
Punctuality
Communication
Harry was brilliant! I couldn't be happier with his work! Great job. Reasonable price. Friendly staff.
Quality
Punctuality
Communication
They were fantastic, found the problem quickly and repaired it . A burst pipe which was picked up when he pressure tested the cooling system and promptly repaired.
Quality
Punctuality
Communication
Poor and disappointing service – lack of transparency and rushed approach I had a very poor experience with ClickMechanic and would not recommend them for servicing or MOT. I booked with the understanding that there would be some level of basic vehicle inspection before the MOT, especially for obvious items like brake condition. Instead, the mechanic went straight into the MOT without any preliminary checks, and unsurprisingly, several basic issues (like brake disc and pad wear) were highlighted during the MOT itself. These are things that should have been easily spotted beforehand. After the MOT, I was contacted with a repair quote that lacked transparency. There was no clear breakdown of labour vs parts, and more importantly, no mention of the brand or quality of brake components being used. When you’re being asked to approve a significant repair cost, this lack of detail feels unprofessional and concerning. The overall communication was also disappointing. The tone felt rushed and transactional, not customer-focused. I did not feel guided or reassured — instead, it felt like pressure to quickly approve repairs without fully understanding what I was paying for. While the work may eventually get done, the process lacks clarity, transparency, and basic customer care. Given the cost involved, I expected far better communication and a more thorough approach. Overall, this experience has reduced my trust in ClickMechanic. I would advise others to be cautious, ask very specific questions upfront, or consider alternative providers for servicing and MOTs.
MOT with collection & delivery
Quality
Punctuality
Communication
Ryan was superb. He’s clearly an expert as already had a spot in idea of what the problem was even from my description. He took the time to go through what I had already checked and then confirmed the problem. We got a very fair quote for the repair, which we were more than happy to book. He arrived exactly when he said he would, as always is a pleasure to talk to, and fixed the car in exactly the time and way he said he would. 100% would recommend.