Dan was great came within the time we agreed, my car needed a part Dan as sorted the part and time to come and sort it fingers crossed all will work fine when work is done,

Igor came when he ssad he would , it started raining during the job, but Igor carried on, the replacement clutch feels so much better i can't thank him enough i would highly recommend him and i will to my family and friends.

Great communication very clear and to the point. Would be happy to use again

i’ve had bogdan twice now, both times he’s been excellent, communication has been on top and his expertise and overall opinion of the matter is unmatched, unfortunately we stumbled upon an issue when replacing my calipers however he ordered the part for the next morning and attempted to get it done immediately, however the warehouse had given the wrong part. regardless, he was working past and beyond any time you’d expect someone to work for. very reputable mechanic 👍🏻

Tyneside MOT have done a fantastic job would recommend them to everyone, my wheel alignment was great driving is so much easier now and no issues from the service they done, the car feels brand new, runs great

Great job. Very happy with the work carried out. Arrived on time and kept me posted on progress via text and photos

top job from all at city auto solutions, prompt pick up and delivery service as well as updates throughout the job. great service. A++++++

Very cheerful, friendly and got stuck straight into the task at hand despite the cold, dark and rain. Can't fault the work done. Honest and efficient, glad to recommend.

Thank you shaun was very friendly won't hesitate to call again very happy with the work done

Brilliant, explained everything really well to me and helped me with solutions.

He did a thorough and professional inspection and explained everything clearly. He identified issues that saved me a lot of time and money. Very knowledgeable, honest, and reliable, I would definitely recommend him

Robert was Brilliant, very knowledgeable and friendly. Hope he can return to finish the work when the part arrives.

The work carried out was very good — the car is running smoothly and I can’t fault the quality of the repair. However, I was disappointed that my request to change the pollen filter wasn’t accommodated. It’s a very quick job (I ended up doing it myself in a couple of minutes), and after spending £1300 on the work, I felt this small favour could have been done. Overall, the mechanical work was good, but the customer service in that moment left me slightly disappointed. I still wish them the best in their business.

Fantastic job, quick and efficient. Friendly person, professional. Thanks

The experience was extremely poor from start to finish and fell far below what was agreed and reasonably expected. Aaron arrived at approximately 9:30am, which was in line with the planned time. However, without any prior discussion or my agreement, he immediately took my vehicle away to an MOT test centre in Harrietsham. I live in Sittingbourne, where there are numerous local MOT centres, so this involved an unnecessary journey of roughly 30 minutes each way. At no point beforehand was I informed that the vehicle would be taken such a distance or asked to consent to this. Around an hour later, Aaron contacted me stating that both front tyres needed replacing due to exposed cords and that this would cost £200. This figure was presented without any prior quotation, explanation of tyre type, or discussion of options. After I challenged this, the price was suddenly reduced to £160, which further undermined confidence in the transparency and legitimacy of the pricing. I stated that I would prefer the car to be returned, but Aaron refused, claiming it would be illegal to drive due to the tyre condition. I then received no meaningful update for several hours until I had to contact him myself at approximately 3pm. Only after I prompted him did he contact the MOT centre and then inform me the vehicle had failed its MOT. Despite the tyres having been replaced (therefore removing the only dangerous defects that would have prevented driving), Aaron then refused to return the vehicle, stating he was too busy and in Chatham. Returning the vehicle was clearly part of the agreed service, and at no stage was I told the car might be left at a distant garage for me to collect myself. As a result, I was forced to arrange and pay for a taxi to Harrietsham to collect my own vehicle. Upon arrival, I was informed by the garage that the car had arrived with a flat tyre, which was the reason one of the tyres needed replacing. This damage occurred while the vehicle was in Aaron’s possession. In addition, no full service was carried out whatsoever, despite this being part of the booking. In effect, all that occurred was: My car was driven away without prior agreement to a distant location It was left there all day without communication No service work was completed I had to collect it myself at my own expense I incurred tyre replacement costs in circumstances that appear to have been caused during handling I have therefore paid approximately £400 and received effectively no service.

Like was great, very friendly and professional. I’d recommend him to anybody

Alin was certainly punctual, actually arriving 30 minutes early, which worked for me. Completed the required work, including having to obtain a different type of Glow Plug, as my vehicle required one with a pressure sensor. He was clear in communicating this and on the price, which effectively doubled the cost of the work. Work was completed to a very high standard, so wouldn't have any problem in booking Alin again.

He was very friendly, kind, and professional. I was on my way to my house, and he waited for me. I appreciate that.

Collected car and took away and repaired, would highly recommend and great price

Colin was really lovely and helpful sorting my car rear brake pads and discs in such a short time. Will definitely be coming back for the next thing.