My mechanic, Patson came to me the same day within a couple of hours of me looking into Click Mechanic. He was very understanding of how I was reliant on my car for my job and keeping me independent. Patson is a very friendly, happy guy and was lovely to speak to. He didn't treat me like a neurotic woman (like some of them in garages). I knew my car needed a new clutch as my car had been in my local garage waiting to get fixed, (but they'd left it on the street for 10 days and didn't bother with it). Patson, test-drove my car and agreed it needed a clutch so we discussed prices which I felt were quite reasonable, and once he checked he had the part he told me exactly what day he'd be able to fix it. Patson drove my car away and let me know he got home safely as I was worried he might break down. I cannot fault this guy in any way as he told me what day my car would be fixed and he kept his word.

Patson worked very hard on my car and cleaning it all up, and he checked it over to make sure everything else was OK (this gave me tonnes for my peace of mind). And as promised, Patson fixed my car and brought her safely back to me.

When dropping my car off, Patson let me know some bits and bobs about my car and I thought this was great service as he took an interest in wanting to keep my car safe as she's a lovely car to drive. Patson's extremely knowledgeable about cars and explained everything in terms I understood. His manner was courteous, he was very polite and I felt safe chatting with him.

I will ask for Patson again for all my other jobs that will need doing as he's a super mechanic and takes a real zest and pride in his work.

I'd recommend Patson to everyone as he's a very reliable, honest hard working bloke, and an awesome mechanic.
Thank you very much to Click Mechanic but especially to Patson for getting the job done fast and my racey-red back to me safely! 😁 Read more

Patson comes across as a gentle softly spoken man. He let me know when he would arrive and responded immediately when I asked when he’d bring the car back. I’ve never sent my car away for servicing before and was a bit anxious about the process but wouldn’t hesitate to use this service, and Patson, again.

Good guy, very thorough and knowledgeable. Happy with my car service. Would recommend

Patson was great. He turned up to pick up the car when he said he would and carried out the work to a great standard. He came and dropped off the car as arranged. I would recommend him as a mechanic.

Patson was very helpful. He phoned us an hour in advance about his exact arrival time (which was within the two hour slot we had been given originally) both for pick up and drop off of the car (24 hours later, so it was all done within one day). He did the job that needed to be done so the car passed its MOT (which it did). He was very friendly and also gave us some general advice for the maintenance of the car.

Patson was very helpful and informative during the process and showed great knowledge.

The mechanic was very friendly and polite and extremely helpful also after delivering car back to me.. I would highly recommend the mechanic I had and I will be asking for him when needed..

Patson did a great job fitting new timing belt and water pump on my Mondeo.

I recently used ClickMechanic for a clutch replacement, and while the service ultimately got the job done, there were some issues along the way.

Communication & Scheduling:

Communication was not as frequent as I would have liked. When I did receive updates, they were insightful, but I was left uncertain at times—especially at the start, when I questioned whether the service was even legitimate. Handing over my car to a mechanic I’d never met was nerve-wracking, and more reassurance from ClickMechanic would have been helpful.

The biggest issue came with scheduling. My car was supposed to be picked up on Monday, so I left work early to accommodate this. However, I received a call at the scheduled pickup time (18:00) asking if it could be collected the next day instead. While I agreed, earlier notice would have saved me from unnecessary lost wages.

Mechanical Work & Upselling:

The mechanic assigned to my job, Patson, was very knowledgeable. He clearly understood what he was doing and explained things well when I had questions. However, my car was checked for additional issues beyond the clutch replacement I requested. While it’s good to know the overall condition of my vehicle, the report made some findings sound critical, when in reality, all used cars have worn parts to some extent. I believe skipping these extra checks would have made the job quicker.

That said, I appreciate that Patson didn’t pressure me into additional repairs—he was happy to just replace the clutch as requested. After the repair, the car runs as expected, though the reverse gear sounds a bit off.

Overall Verdict:

ClickMechanic is a legitimate service, and if you need work done at a fair price with a reasonable turnaround, it’s worth considering. The mechanics available, like Patson, are skilled and professional. However, be mindful of upselling and additional repair recommendations that might not be urgent. Also, better communication would improve the overall experience.

⭐ Rating: 3.5/5 – Good service, skilled mechanics, but communication and scheduling need improvement. Read more

Patson is a nest mechanic i ever seen he is a pure gem also a great human he replaced timing belt and waterpump
He delivered my car 2am after 2 to 3 hours drive
Bcoz I need car next day in emergency he described everything work which he done and other minor things which need attention
Genius hardworker punctual
And smiling soft spoken person
Highly recommended