Patson Dzingai , Scotland - East | ClickMechanic
(97 ratings)
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15 years professional experience
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245 completed bookings
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Active since July 2022
Qualifications
- Practical experience
Patson Dzingai , Scotland - East | ClickMechanic
Patson D
17th January 2026
MINI Mini Brake pads replacement - front (all)
Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
I paid extra for a priority slot between 10-12, my car was not collected until 11.50 told it would be returned between 4.30-6.30pm however my car was not returned until 11.15pm at night!! Almost 11 and a half hours for a job that should have only taken a few hours. Further work on my car need done yes but wasn’t even attempted because he run out of time??? I was very concerned by 8pm where my car even was because I wasn’t even told where it was going when it was collecting! It was not a pleasant experience and infact very stressful and not convenient. So I would really appreciate a refund of the priority slot at least!.
Reply from Patson:
I think there has been some misunderstanding, so I’d like to clarify the situation point by point.
Your booking was accepted on a collection and delivery basis. The time window of 10:00–12:00 was the collection window only, not the period during which work would be carried out. This meant I was required to collect the vehicle within that two-hour window, which I did.
The priority slot fee is automatically applied to any booking made within 48 hours of the booking time. This fee does not determine when the vehicle is returned, only that the booking is prioritised in the schedule.
On the day your vehicle was booked in, it was not the only vehicle with a priority slot.
When I began working on your vehicle, I called you at around 5pm to inform you that the bonnet was stuck closed. You confirmed that you were already aware of this issue, but it had not been mentioned at collection or included in the booking details. This also explained the low engine oil and empty screen wash warnings on the dashboard. I informed you at that point that, due to the bonnet issue, the vehicle would be returned later than planned, but still on the same day, which it was.
You were not charged for the time or work involved in getting the bonnet unstuck.
All work that was requested and paid for on the booking was fully completed.
I did not have time to carry out additional diagnosis, which was not requested or paid for as part of the booking.
I hope this clears up any confusion.
Should you still have further concerns, please contact Clickmechanic customer services through the resolution centre and they will gladly help.
Regards
Patson
Read more
9th January 2026
Renault Kadjar Clutch master cylinder replacement
Overall
Quality
Punctuality
Communication
Patson was very polite and informed of everything that was happening regarding the repair of the car, I will definitely be using clickmechanic again should the need arise
3rd December 2025
Ford Mondeo Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication
Patson was very friendly on car collection he explained the work he would be completing the new parts to be fitted and when the car would be returned. When the work was completed he returned the car on time and explain all work had been thoroughly inspected and checked before returning, we also completed a test drive before leaving. I would use click mechanic and Patson again without hesitation.
16th October 2025
Vauxhall Insignia Sports Tourer Starter motor replacement
Overall
Quality
Punctuality
Communication
Patson was great highly recommended went above and beyond happy to be back on road
11th October 2025
Mitsubishi L200 Diesel particulate filter (DPF) forced regeneration
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Quality
Punctuality
Communication
Brilliant, great job and explained everything. Patson arrived on time and went straight to work and solved the issue
6th October 2025
Hyundai i40 Flywheel replacement
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Quality
Punctuality
Communication
Very happy with the work carried out. Would definitely recommend. Clutch is perfect.
18th September 2025
Honda Jazz Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication
I am very pleased with the mechanics attitude and the way he kept me upto date on what was happening. I have had very bad experiences with a local garage, so Bob was a breath of fresh air. Cheers! I would recommend Bob.
20th August 2025
Mazda CX-3 Diagnostic Inspection
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Punctuality
Communication
👍 great to see this mechanic great job.100% job thanks so much for your support.
12th August 2025
Vauxhall Crossland X Sump removal, cleaning, resealing and refitting. Oil pump pick up strainer/filter removal, Cleaning and refitting
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Quality
Punctuality
Communication
Yes very pleased with work carried out and patson was friendly,will recommend him to my friends
10th August 2025
Citroen Grand C4 Picasso Diagnostic Inspection
Full Service
Battery replacement (vehicles with stop/start system)
Overall
Quality
Punctuality
Communication
Patson was very friendly. Contacted me several times to let me know how repairs were going.
Vehicle servicing.
Carrying out road safety checks.
Mot failure repairs.
General vehicle repairs including brakes, suspension, exhaust, clutch and timing belt replacement to name a few.
I am a skilled auto technician with over 15 years of practical experience in the trade.