Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
(249 ratings)
-
37 years professional experience
-
602 completed bookings
-
Active since February 2020
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- RTITB overhaul grade B
- Vosa Authorised Examiner certificate, Vosa nominated MOT testers certificate, RTITB Certificate,VITS certificate, CITB course certificate, city and guilds level one and two, contractors plant mechanic citb, Detroit diesel specialist, plus lots more
- Vosa Authorised examiner certificate, Vosa nominated Mot tester certificate, CITB certificate,VITS certificate, city and guilds coursework certificate.
Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
Mark H
6th November 2025
Mazda CX-5 Full Service
Overall
Quality
Punctuality
Communication
Mark was fantastic from start to finish. Very professional, clean and methodical with the work. Im very pleased with the service that i received Thankyou
Reply from Mark:
many thanks
3rd November 2025
Peugeot 3008 SUV Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Amazing, understood the ask conducted without fuss and provided some additional advice. Highly recommend
Reply from Mark:
many thanks
30th October 2025
Volkswagen Caddy Full Service
Overall
Quality
Punctuality
Communication
Mark was punctual and professional. Done my full service explained everything he had done. Very happy with the service he has provided. Will definitely have him again.
Reply from Mark:
many thanks
27th October 2025
Nissan Micra Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
He was friendly knowledgeable and thorough. Very happy with the diagnosis
Reply from Mark:
thanks
1st October 2025
Dacia Logan MCV Full Service
Overall
Quality
Punctuality
Communication
Mark was excellent and informative. Efficient and on time. Highly recommended.
Reply from Mark:
many thanks
26th September 2025
Volkswagen Transporter SRS/Airbags Inspection
Overall
Quality
Punctuality
Communication
Only took 10 minutes to diagnose and sort out. The light has stayed off so far
Reply from Mark:
many thanks
15th September 2025
Fiat Ducato Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Fantastic, gave me the confidence that I needed to make the purchase. Approachable and helpful.
Reply from Mark:
thanks
3rd September 2025
Toyota Yaris Battery replacement (vehicles without stop/start system)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Mark was very polite and kept me informed about arrival time and did the Job quickly and said the car was ready to go I was very happy to have the car up and running.
Reply from Mark:
many thanks
15th August 2025
Ford Focus Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
The job was fine but £96 for a five minute visit to be told my battery is flat is an awful lot of money! The service and mechanic were fine I just think the charge is too much for such a short visit!
Reply from Mark:
you knew the price when you booked it? wish i got that much £64.59 i got which includes my fuel, insurance, road tax, customer liabilty insurance etc etc plus i could have been there 45mins? same charge? just becuase i found the fault within 5 mins should not reflect on me or Click Mechanic, you knew the price when job was booked.
14th August 2025
Audi A7 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
I received the report as expected. I was expecting a phone call to talk about it though.
Reply from Mark:
I did ring no answer,and left a message for you to ring me back? report spoke for itself anyway? i even wrote on the invoice to ring me?
I Did a 4 yr Apprentiship at R and L plant limited but worked there for 5 yrs
Then worked at Plant and Tool limited as a diesel fitter.
Worked as a head mechanic at South Wales Morris minor specialist for 7 years
Worked at valley industrial as a head Diesel engineer/ Steel works
Worked at Cambrian garage as a head Mot Tester/mechanic I was also an Authorised Examiner for 2 yrs.
Ive Been self employed for 15 years running my own Mobile Diagnostics business www.on-line-help.co.uk and www.swanseano1diagnostics.co.uk doing mobile mechanic's and Diagnostics as well as Engine Carbon Cleaning, and pre purchase inspections, and other aspects of motor vehicles.
City and guilds qualified
Detroit Diesel specialist
RTITB certificate
CITB trained in plant mechanics, hydraulics, engines, electrics etc etc
VOSA trained Mot Tester
Services-
DPF REGENS ✅
Diagnostics ✅
ENGINE CARBON CLEANING ✅
Electrical issues ✅
Dashboard lights✅
Engine management✅
ABS lights ✅
Airbag Lights ✅
DPF warning lights ✅
Bulbs✅
Radio codes ✅
Battery faults ✅
Brakes ✅
Batterys ✅
Servicing ✅ Read more