Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
(276 ratings)
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38 years professional experience
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691 completed bookings
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Active since February 2020
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- RTITB overhaul grade B
- Vosa Authorised Examiner certificate, Vosa nominated MOT testers certificate, RTITB Certificate,VITS certificate, CITB course certificate, city and guilds level one and two, contractors plant mechanic citb, Detroit diesel specialist, plus lots more
- Vosa Authorised examiner certificate, Vosa nominated Mot tester certificate, CITB certificate,VITS certificate, city and guilds coursework certificate.
Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
Mark H
4th May 2026
Audi A3 Full Service
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Quality
Punctuality
Communication
Mark was great and knowledgable just got on with the job at hand no complaints.
Reply from Mark:
many thanks
1st May 2026
Mazda Mazda2 Full Service
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Quality
Punctuality
Communication
Very efficient and communicable. Detailed report and finished job well and fast.
Reply from Mark:
many thanks
29th April 2026
Skoda Roomster Door Open Inspection
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Quality
Punctuality
Communication
Excellent service went above and beyond, fixed the problem in no time thank you
Reply from Mark:
many thanks
26th April 2026
Volkswagen Crafter Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Mark was great. He was prompt, efficient, informative and provided a comprehensive review.
Reply from Mark:
thanks
25th April 2026
Kia Sportage Diagnostic Inspection
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Quality
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Communication
Mark arrived 10 minutes early. Very friendly, likeable personality, and a great communicator. He got straight to work with little to work with in terms of the intermittant engine noise. But Mark was persistent, and manged to reproduce the noise to order, identifying a specific point on the rocker cover and the potential source of the engine noise, even allowing me to hear it clearly with his stethoscope. So it made perfect sense that it could NOT be a timing chain issue that another workshop had pointed to. Very grateful to Mark and clickmechanic.com. to provide a diagnosis at such short notice when local garages could not see me for at least a month!.
Reply from Mark:
many thanks for the great review
25th April 2026
Ford Ka Diagnostic Inspection
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Quality
Punctuality
Communication
Mark was amazing, arrived on time and sorted the problem out. Now the car drives drives really smoothly.
Reply from Mark:
many thanks
23rd April 2026
Nissan Juke Lower wishbone replacement - front (passenger side)
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Communication
Mark was punctual, and great work as always. I have full confidence in is work👍
Reply from Mark:
a pleasure once again mate
16th April 2026
Vauxhall Insignia Diagnostic Inspection
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Quality
Punctuality
Communication
Mark arrived on time and quickly diagnosed the problem, communicating clearly throughout. Highly recommended.
Reply from Mark:
many thanks
7th April 2026
Peugeot 3008 SUV Car Won't Start Inspection
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Quality
Punctuality
Communication
Very friendly, sorted out my problem with the car very quickly, excellent service.
Ended up part exchanging my car for a new model, thanks to been aware of what he found as faults.
Lovely guy to, big thanks for sorting out the problems, which I wasn't aware of, def new his job.so thankyou
Reply from Mark:
many thanks glad i could help
25th March 2026
Honda CR-V Interim Service
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Communication
Second time Mark has serviced my car. Arrived ahead of time and did a great job as always. Really happy.
Reply from Mark:
many thanks
I Did a 4 yr Apprentiship at R and L plant limited but worked there for 5 yrs
Then worked at Plant and Tool limited as a diesel fitter.
Worked as a head mechanic at South Wales Morris minor specialist for 7 years
Worked at valley industrial as a head Diesel engineer/ Steel works
Worked at Cambrian garage as a head Mot Tester/mechanic I was also an Authorised Examiner for 2 yrs.
Ive Been self employed for 15 years running my own Mobile Diagnostics business www.on-line-help.co.uk and www.swanseano1diagnostics.co.uk doing mobile mechanic's and Diagnostics as well as Engine Carbon Cleaning, and pre purchase inspections, and other aspects of motor vehicles.
City and guilds qualified
Detroit Diesel specialist
RTITB certificate
CITB trained in plant mechanics, hydraulics, engines, electrics etc etc
VOSA trained Mot Tester
Services-
DPF REGENS ✅
Diagnostics ✅
ENGINE CARBON CLEANING ✅
Electrical issues ✅
Dashboard lights✅
Engine management✅
ABS lights ✅
Airbag Lights ✅
DPF warning lights ✅
Bulbs✅
Radio codes ✅
Battery faults ✅
Brakes ✅
Batterys ✅
Servicing ✅ Read more