Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
(179 ratings)
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36 years professional experience
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411 completed bookings
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Active since February 2020
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- RTITB overhaul grade B
- Vosa Authorised Examiner certificate, Vosa nominated MOT testers certificate, RTITB Certificate,VITS certificate, CITB course certificate, city and guilds level one and two, contractors plant mechanic citb, Detroit diesel specialist, plus lots more
- Vosa Authorised examiner certificate, Vosa nominated Mot tester certificate, CITB certificate,VITS certificate, city and guilds coursework certificate.
Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
Mark H
29th April 2022
Mazda Mazda6 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Mark was punctual, and carried out the required inspection.
His report was detailed & comprehensive, and was received soon after the inspection was completed.
I spoke with Mark on the telephone twice following the report delivery, and he was open and honest in his assessment of the car, all of which was reassuring.
I have been very happy with the professional level of service provided by Mark and clickMechanic.
Reply from Mark:
many thanks
20th April 2022
Audi TT Roadster Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Mark was great - flexible enough to arrange with the seller to inspect a day earlier - which was great for me as I was travelling a long way to buy the car. Very thorough report with plenty of pics - premium definitely worth the extra...as unless you're a mechanic then "you just don't know".... I was able, with the help of Mark's report and feedback, plus a quick call afterwards, to satisfy myself that the car was "as described" and there would be no surprises on the long post purchase drive home..... Excellent service all round - would highly recommend.
Reply from Mark:
glad i could help
13th April 2022
Vauxhall Vivaro Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Mark was great and when contacted him with questions was happy to help. The experience put my mind at easy buying
Reply from Mark:
many thanks
7th April 2022
Kia Sportage Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
My mechanic Mark was very friendly and competent and as soon as I booked the appointment I was informed step-by-step when he would turn up and complete the report, everything went great and the report was emailed to me within 24 hours super happy with the service I can't recommend them enough thanks so much click mechanic I will definitely recommend I'll be back in the future.
also wanted to add so convenient with the timeslots available and being able to come out to my home perfect
Reply from Mark:
many thanks
7th April 2022
Ford Focus Full Service
Overall
Quality
Punctuality
Communication
Turned up promptly, carried out the job well and with no fuss. Then gave me the heads up on a couple of issues I may need to keep an eye on.
Reply from Mark:
many thanks
7th April 2022
Honda Jazz Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Thanks to the professional inspection service, I have my new car inspected and am confident to proceed with the purchase.
Reply from Mark:
many thanks
5th April 2022
Ford Transit Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
friendly, on time, had a good chat n a bit of a laugh, got the job done swiftly and professionally,
Reply from Mark:
many thanks
4th April 2022
Audi A6 allroad Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Overall Mark prepared a good report on the car with some relevant pictures and he was available to discuss the car. The car has had some obvious paint respray on the bonnet and a wing which was not picked up. In addition there was a vibration under acceleration which was also not highlighted even though this should have been evident from any test drive. Adjustable suspension was marked as N/A on my report despite this being a key feature of the car. Mark advised he did test this just did not complete the report correctly. The total time from booking to receiving my report was 1h 45 mins. I do wonder if the inspection was as thorough as it could have been. Certainly I think the test drive could have been more thorough. Read more
Reply from Mark:
Thanks for your comments as I explained it was raining at time of inspection, and car looked spotless I tried to wipe areas to check paintwork but with continuous rain it was hard to see, I did ask owner if it had had any paint, which he replied NO, as for the vibration the car was in remote country side with nothing but country lanes around, I didn’t know the area as never been there before so I stuck to the country lanes reaching speeds of 50 to 60 mph the car drove find under those conditions, there was no vibration for me, I only take a 10 minute test drive and car drove fine, unless something has happened since my test drive? As it’s now Monday and I tested car last Wednesday, it’s really hard to pinpoint any faults when car can only be driven down country lanes and can’t really be put under any pressure, I did the inspection to best of my ability, as for the time scale, it was booked in for 4pm, I arrived at 3. 20pm and owner was there so I started car straight away so I actually took longer than the time mentioned, not including my 1hr 10 mins each direction travelling, I’m sorry you feel I missed these faults but being raining it’s really hard to spot bad paintwork as all looks good in the wet. Read more
24th March 2022
Volkswagen Caravelle Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Mark was punctual, and answered any questions promptly. He gave a very detailed report and lots of photographs.
Has given me peace of mind about my purchase. Cheers
Reply from Mark:
many thanks
3rd March 2022
Jaguar XKR Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Mark was great, very efficient service and gave me peace of mind ahead of my purchase.
Reply from Mark:
Many thanks
Then worked at Plant and Tool limited as a diesel fitter.
Worked as a head mechanic at South Wales Morris minor specialist for 7 years
Worked at valley industrial as a head Diesel engineer/ Steel works
Worked at Cambrian garage as a head Mot Tester/mechanic I was also an Authorised Examiner for 2 yrs.
Ive Been self employed for 13 years running my own Mobile Diagnostics business www.on-line-help.co.uk doing mobile mechanic's and Diagnostics as well as Engine Carbon Cleaning, and pre purchase inspections, and other aspects of motor vehicles.
City and guilds qualified
Detroit Diesel specialist
RTITB certificate
CITB trained in plant mechanics, hydraulics, engines, electrics etc etc
VOSA trained Mot Tester
Services-
DPF REGENS ✅
Diagnostics ✅
ENGINE CARBON CLEANING ✅
Electrical issues ✅
Dashboard lights✅
Engine management✅
ABS lights ✅
Airbag Lights ✅
DPF warning lights ✅
Bulbs✅
Radio codes ✅
Battery faults ✅
Brakes ✅
Batterys ✅
Servicing ✅ Read more