Average Rating
From 209060 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
L & L Autos did an excellent job. Turned up in the cold and snow and cracked on with the job. Explained everything and was very knowledgeable. Would definitely recommend
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Service was exceptional from start to finish - our mechanic was efficient, knowledgeable and kept us up-to-date throughout. Would highly recommend.
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He was very polite informed me with what he was doing and how my back breaks wasn't as bad as I thought so he gave me the option to do them or not and was very helpful i would highly recommend
Brake pads replacement - rear (all)
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Extremely happy and satisfied with the work. Went up and beyond to accommodate and get the work done. Highly quality work. Very knowledgable. Highly recommended!
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Excellent service and communication throughout - would definitely recommend.
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James was really kind, and completed the work really quickly. it was nice when he asked to see the car first to make sure he was getting the right parts, that made me feel safe that he was going to complete the job well!
Alternator belt replacement
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Dan was very good good at what he done considering he was travelling in the bad snow he wasn’t vey late and he got the part that we needed the next day and came back the next day and fixed it He was a very friendly and chatty young man I would definitely have him again if I had a problem
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Great service. Friendly, polite and kept informed through all stages with details on work being undertaken. Quick turnaround too which is great given it was done over the festive period when things can be manic. Would definitely use again.
Full Service
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Saf check the car and we went for a test drive , He gave me his honest opinion which I am really grateful. Easy to communicate. I have actually managed to get a few things fixed. Highly recommended.
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Work carried out to high standard. Explained everything which was done. Great service.
MOT with collection & delivery
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Inspection done, but repair never completed after upfront payment I paid £79 for a diagnostic inspection, which was completed. After the inspection, I received a repair quote through ClickMechanic. Using the business card the mechanic provided, I later contacted him to discuss the repair. During that conversation, he offered to complete the work at a lower cost than the ClickMechanic quote and requested an upfront payment for parts. I paid the requested amount in good faith. However, the mechanic did not return to carry out the repair. No parts were fitted, no work was done, and although a refund was mentioned, it was never received. Communication later became dismissive. I also noticed after the initial visit that my vehicle was left with the heater set to high, which was not explained at the time. I was left with no option but to escalate the matter through my bank as a service-not-provided issue. ClickMechanic’s own guidance says customers shouldn’t take work off-platform, and that was the reason I ran into problems. Based on my experience, I would advise other customers to exercise caution, particularly regarding any upfront payments or arrangements made outside the platform.
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Very happy with the whole service (took a little longer than desired) but that was probably due to the fact that it was holiday time so won't hold that against them !
Recovery
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Excellent experience from start to finish. Martin was friendly, enthusiastic, knowledgeable and very efficient. He collected my car at the agreed time and dropped it back earlier than expected with a full explanation of what he had done. He is clearly very passionate about what he does and I would happily recommend him to all.
Flywheel replacement
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Very prompt and knowledgeable mechanic, sorted car on site with added tips
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Simon was absolutely fantastic. He came out to fix my car despite the awful weather to make sure that I can make it in time for my MOT.
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Very friendly ,Knows very well job I am happy with my car repair I will definitely recommended him and use his service again
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Happy with the work done 👍🏻 rang before they came and would use again. Good service
Brake discs and pads replacement - rear (both)
Coil spring replacement - rear (both)
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Akeil was brilliant. He worked around my schedule and was flexible with pick up and drop off times. Great communication and customer service. Would highly recommend.
MOT with collection & delivery
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Gabriel did a fantastic job getting my bonnet back open again. Not only did he manage to get it open but he also explained to me what needed doing to fix the issue and also showed me how to fix the problem myself should I decide to.
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Great job, would 100% recommend. The price was cheaper than any garage and way less hassle.