Average Rating
From 172001 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Carlton was very helpful and professional. Car is driving much better and I would recommend the system
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Matt was fantastic would use him again friendly punctual great communication
Brake discs and pads replacement - rear (both)
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Lovely guy, would recommend, knowledgeable, gave advice, punctual, all good
Vehicle Health Check
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This was a pre inspection with Mike giving me a call after. He was very knowledgeable and advised me on his findings, a bad case of ' black death' which he explained in detail.
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Kirk was understanding , knowledgeable and methodically went through the issues explaining along the way. Very pleased.
Vehicle Health Check
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Fantastic. Job.realy pleased with the job. Delivery.the car back in time for me to return back to work.has promised buy him thanks guys
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Darren was really friendly and helpful and sorted the problem for me. Happy with the service and highly recommend.
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Wonderful mechanic, very friendly and helpful. The process was very smooth and so helpful for someone working full time. Please use them, they have just changed my vision of mechanics forever 🙏
MOT with collection & delivery
Windscreen wiper blades (front - all) replacement
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Yes, very much so. He clearly was experienced and undertook the work in a very professional manner keeping the space clean and tidy afterwards.
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When car was picked up I wouldn’t say that the mechanic was friendly. Seemed keen to get away quickly. The problem with the car was discussed, but only briefly. The car was repaired, but another problem was identified, which the garage undertook to do and was completed satisfactorily. The problem was communication which was very poor. Did not let me know when the repairs were completed. Said they had tried to phone me and texted me but that was not the case.
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Brendan was punctual and polite and completed the service in good time. He identified some works that needed to be carried out before the car was MOT'd and sent a work order for this following our original slot. I was only disappointed that it wasn't him that carried out the rest of the works in the end!
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To start with I will say that they carried out the work to a good standard, sending me a video of the newly fitted parts so I felt reassured that the work was done and done well. They also cleaned my car inside and out as an apology for the lateness and frustrations. However, this mechanic is based in Reading which means they had to drive into central London to collect my car, leaving their vehicle in my parking space and then return the car during rush hour traffic. They messaged me the evening before to say they were in the area dropping another car and could they collect my car after that. I said yes and made sure I was home by 9pm to facilitate. Then I had to chase for an ETA and they said they wouldn't be there till 10pm so I said it was too late and they'd have to collect in the morning. My scheduled pick up was between 8am-10am and they called (after I'd asked for an ETA) to say could they come at 11am or 12. I explained I had meetings later in the morning and that I also felt that given their travel time to Reading and back, picking the car up later would have an impact on getting it back later. They said they would be back with the car by 7pm, which I said was too late. They then agreed 5pm but it didn't make it back till 6pm. I repeatedly said that they shouldn't book work that is so far away from their garage and they suggested that the delays were my fault as I live in a busy area. It obviously cost me significant petrol to have the car taken to Reading and back which I was not happy about. I don't think it's an efficient service and had I realised sooner I would have cancelled the work.
Track rod end replacement (passenger side)
Wheel alignment
Anti-roll bar drop link replacement - front (passenger side)
Anti-roll bar drop link replacement - front (driver side)
MOT with collection & delivery
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Mo was very attentive when coming to view my car. It was a rush job and he came as right on time with regular calls and updates throughout the premium check. He even found a couple of issues with the vehicle which the dealer didn't pick up on which helped when negotiating. Overall impressed with the feedback of the report and knowledge. I'm not a massive car guy myself so was a sense of relief having someone like Mo turning up to do my review.
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Super happy with the guys that came they were so quick I couldn’t believe it. I will definitely use this service again it was brilliant
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Satisfied customer , very happy. Good service. Very Satisfied, picked up on time, communicated and delivered on time.
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Ben was friendly and efficient. I am very happy with the work carried out and would request him again next time. The service was excellent thank you
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Very happy arrived early did a great job pleasant warm and friendly would absolutely đź’Ż recommend click mechanic save all the hassle of taking car to a garage
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Jack was communicative and helpful, even when the parts supplier let us down he was happy to work with us to fit the repair in. It was all done effectively and efficiently. I'd definitely use his services in future.
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TOLD ME HOW LONG JOB WOULD BE AND KEPT ME UP TO DATE VERY HAPPY EXCELLENT SERVICE
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He was brilliant! Arrived on time, friendly, knowledgeable & got my car sorted out. Would defo use again