Brandon was late but he let me know. Was very friendly and informed and informative about the repair. Completed on time.

Happy with the work they did, all in a day, everything sorted and with 1 years warranty.

Constantin was terrific he came on time and then explained everything that was wrong before fixing it.

Worst experience I could ever have. Booked the slot from 12-14. I called him after 14pm, he asked if I received the tire. I got it delivered around 3pm, than he asked me the drive the car to him. First of all I don’t have a driving license, 2nd I booked him to come to my house, 3rd the car was not in drivable condition as it had an engine fault. Than he said fine he is coming. He came around 15:30 and asked where is the tire and the invoice, and drove away although the car had the fault.. He didn’t say anything just drove away. I thought he is testing the car what could be the fault on the street, but he came back in 40 minutes, and said that he needed to stopped many times cause of the engine fault... than he said he just came to check the vehicle's health condition (tires etc..) than I said no, I booked him to change the tire and check what’s the problem with the car. Than he said he doesn’t have anything with him, but he took a tablet from his small car and plugged to the car. His communication was equal to zero, I was standing in the rain next to the car and he was chatting with his friend, watching funny videos.. I asked him what is happening, he said he will write a report of what could be the fault, but he can not fix it. The original price when we booked him was around £90, but when he left he charged £180 for parts and service... What parts? And what service? And the cherry on the top is one week later I got a letter from TFL drive from a penalty of £90 (discounted price) for Ultra Low Emissions Zone charge...... So the day we booked the guy, he took the car in a not drivable condition to a place where we should’ve bought the daily ULEZ charge, but he didn’t say anything about this... at the end of the day, we didn’t know what’s the problem with the car, got overcharged, and also fined.. Thank you for this..

Good communication and work carried out. Feels like a different vehicle. Great convenient service thank you.

Really nice guy, very easy all round. Happy to see me at short notice and straight forward. Would recommend.

Robert was fantastic. Friendly, gave a clear explanation, and completed the job replacing my clutch quickly and efficiently.

Pawel is a really pleasant young man, and he did a great job replacing the rear pads abd discs in my wife's Audi A1.

Very happy with the work. Dylan spotted a problem and he sorted it out the next day.

Yes my mechanic was friendly and knowledgable, I'm very happy with the work carried out, thank you.

He called me immediately after the inspection and was very professional and informative

Nedim was great. Diagnosed issue efficiently and explained along the way. Gave good recommendations for repair

Brilliant. He was quick and prompt. I left the keys for him to collect and he just got on with the job.

Friendly and knowledgeable! Really happy with the work and would recommend

Yasen was polite, professional and did a great job. He also noted a few problems that would have gone unoticed so thank again.

Darren was quick and efficient. I left him to it and he was soon completed. He completed a road test to ensure that the parts replaced were working as they should.

Brilliant service. Quick and knowledgeable figuring out the problem. Car was picked up within 30 mins to get the remedial work done

Perfect experience very professional quick and no hassle. Would recommend highly.

Very good, reliable and understanding. Top mechanic. Yes, he was friendly and knowledgeable.

I am disgusted at this mechanic Paul form Paul's Autos. I have been respectful up until now and not left a review. I did report it to your customer services though and he advised me to raise a dispute. My car had an intermittent cog light issue and sometimes sounded like it was in a higher gear. I was advised it was a clutch plate needed. Paul also verified this, drove my car away to an area where he had more space, botched the job and had to push it back to my house. He caused me 2 issues. 1. He claimed payment for a job he did not resolve and 2. Completely botched my car so it now doesn't drive at all. I raised the first issue to get a refund which he did. I then raised a second issue as I was left with a broken car. I was advised to take Paul to a small claims court, but was also advised to try mediation first which I did by raising the 2nd dispute. He replied saying the car issue was now the gearbox which he would resolve at his expense rather then having me take to social media and go to court. He picked up my car, changed his story saying it wasn't the clutch plate after all as it wasn't very worn (which he previously said was mangled), now claimed it wasn't the gearbox at fault, but an actuator. He said he fixed the actuator and the car runs fine, however this was an outright lie. He returned my car dead, broken and unusable. I have tried my best to resolve this direct with him, but he now ignores the messages in the resolution centre. Therefore I am escalating this with the Motor Abundsman and submitting an N1 application form to take this matter to a civil court. I'm currently in the process of arranging another mechanic to assess the damage he has caused. It's worth noting that I have video and audio evidence of Paul saying to me that he's had to give a '£400 refund before to another customer and that if click mechanic makes him do this again he'll stop working with them'. I have video of him asking me to mark the job as completed so he got paid. I said no as he'd not resolved it. He continued to say that if he didn't mark it as complete Click Mechanic will harass me. He continued to mark it as completed to collect payment. I have used Click Mechanic for years. I even had my MOT passed just a few weeks before via click mechanic. I have used Click Mechanic for all my vehicles but after this horrible experience I will never use them again. All this stress has caused me loss of work, costs of public transport and mental health stress. My wife is suffering with cancer at present and could certainly do without all this drama