Average Rating
From 180190 reviews
Quality | |
Punctuality | |
Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Akhtar was prompt & efficient. More than happy with the service Would definitely use again
Quality
Punctuality
Communication
Handbrake sorted, car back on the road thanks to Jack who was very friendly, polite and diligent.
Quality
Punctuality
Communication
Told me that they recommend a new brake caliper reluctantly I agreed asked how much it was then told it was £68 asked if that was the total cost they said it would be £90 and change.result bill for £120 and change the brake pedal feels spongy so it looks like I'll have to bleed the brakes myself not pleased
Caliper replacemnt and brake bleeding
Quality
Punctuality
Communication
Andy was really good. Good communications and an excellent report on the car I was buying. Would strongly recommend
Quality
Punctuality
Communication
Kyriacos is was great. A real pain of a job for him mainly due to a stick bonnet but he was able to sort all out fu me. A lovely knowledgeable guy. Many thanks.
Battery replacement (vehicles without stop/start system)
Replace bonnet catch
Quality
Punctuality
Communication
On the whole we were pleased with the timing, detail and price for our vehicle inspection however, we were disappointed to find out that when we asked if the reversing sensors worked that the mechanic phoned the seller and asked them but more disappointing than that was the large patch of rust with a hole into the vehicle that was not reported and we paid £500 to have fixed after we had purchased the vehicle
Quality
Punctuality
Communication
He was terrific and very friendly and helpfully I’m very happy with the service
Quality
Punctuality
Communication
Happy with the service provided. Good, clear communication and service completed in a timely manner.
MOT with collection & delivery
Quality
Punctuality
Communication
Amazing mechanic, honest and trustworthy. Checked the parts and told they didn't really need replacing even called the previous MOT Test centre on my behalf to complain. Amazing service all around. Will definitely use again and recommend.
MOT with collection & delivery
Quality
Punctuality
Communication
My car was picked promptly & courteously & returned in the same manner. The work carried out appears to be very good. I will use again
MOT with collection & delivery
Quality
Punctuality
Communication
Mechanic turned up late. I received a phone call to say the vehicle was in great condition. Since bringing this home, within a few days there is a coolant leak and an issue with the stop/start mechanism. Upon picking up the vehicle there was white smoke coming from under the bonnet which I presumed to just be steam (I’m no mechanic) turns out this is linked to the coolant leak. Are diagnostics not completed when doing these reviews because I’m not actually sure what I have paid for and now have a vehicle which is currently going to cost over £1000 to repair
Quality
Punctuality
Communication
Friendly, knowledgeable, explained everything brilliantly - was punctual and communicated well, booked a follow up visit with great ease too.
Quality
Punctuality
Communication
Couldn't have asked for better. Sam was fantatsic, he accepted booking at short notice, and his communication was excellent. Worth every penny getting a pre purchase inspection. Would recommend him without any hesitation
Quality
Punctuality
Communication
Great service, friendly, good price and got the car fixed quick which I needed. Will definitely be using again.
Quality
Punctuality
Communication
Clynton was great, super friendly and knowledgeable. Gave advice on what they recommended for further maintenance
Quality
Punctuality
Communication
KAT WAS VERY FRIENDLY, PROFESSIONAL .HE EXPLAINED EVERYTHING. WOULD RECOMMEND HIMTO OTHER PEOPLE.
Shock absorber replacement - front (one)
Track rod replacement (driver side)
Axle bush (rear) replacement
Quality
Punctuality
Communication
Please use any other company than SAS. There are other mechanics on Clickmechanic. I got a clean and regeneration of the DPF. There are two parts to the regeneration and SAS only did one part, 5 days later the DPF light came back on. Once they)e mechanic 'fixed' the issue the mechanic told me the DPF clean and regeneration may not work but he had charged me anyway. As it turned out the fix did not work, as he had not finished the job!! SAS said it was not their issue. Clickmechanic agreed and both parties said I needed a new DPF at a hugh cost. I got a local garage to look at the issue. The put the car on the diagnostic system and they said the soot level was zero in the DPF, so the car did not need a new DPF. They then looked at the regeneration and realised it had not been done correctly. They did the second part and the car runs fine now. Please do not use SAS. I was lucky I got a second opinion when Clickmechanic and SAS washed their hands and tried to rinse us for hundreds of pounds. It cost me another £48 to fix the issue. I only wish I had used the local garage and saved myself a lot of hassle. SAS offered me no help as did Clickmechanic. They did not do the DPF regeneration correctly and it was not their fault, and they want to keep my money. Please if you need to use Clickmechanic, pick another company/mechanic other than SAS.
Diesel particulate filter (DPF) physical clean and regeneration
Quality
Punctuality
Communication
The work done was to a high standard, he was friendly and communicative at all times.
Quality
Punctuality
Communication
Jason was absolutely top drawer, found the issue right away and got it sorted, absolutely chuffed to have finally found a mechanic who is honest, reliable and knows exactly what he’s doing. Won’t hesitate to use Jason for all my future car work.
Quality
Punctuality
Communication
Didn't have much interaction with Jon, the mechanic, but the job was done in good time and no fuss. Would definitely recommend.