SPRINGALLS CAR SALES LTD , Berkshire | ClickMechanic

Book Akram

(29 ratings)

  • 10 years professional experience

  • 81 completed bookings

  • Active since March 2024

SPRINGALLS CAR SALES LTD , Berkshire | ClickMechanic

Akram R
10 Years Experience with 6 years as VW Specialist and Mobile Mechanic for the last 2 years , very Knowledgeable , self-motivated, reliable, responsible and hard working person, excellent diagnostic and problem-solving , repairs , service , maintenance , Mot , perform jobs to manufacturer , customer specifications and satisfaction .
Alan
22nd June 2024
Ford Fiesta Thermostat replacement
Overall
Quality
Punctuality
Communication

Very Quick efficient service and Mechanic was exceptionally good ye happy

Thomas
14th June 2024
Jaguar XF Vehicle Health Check
Timing belt
Overall
Quality
Punctuality
Communication

The mechanic was terrific unfortunately didn’t get here on the time that was allocated to me but when he arrived he was very friendly. Very nice guy and done a superb job. Would thoroughly recommend him great mechanic

Eva
13th June 2024
Nissan Micra Wing mirror replacement (unpainted / electric) - driver side
Overall
Quality
Punctuality
Communication

The work done was to a high standard, he was friendly and communicative at all times.

Charlotte
12th June 2024
Nissan Qashqai Noise When Braking Inspection
Overall
Quality
Punctuality
Communication

I’m very happy with the work done and they were very clear and helpful when explaining what was wrong/needed doing to the car

Simon
12th June 2024
Ford Focus Trak rod end passenger side
Trak rod end driver side
Anti-roll bar passenger side
Anti roll bar driver side
Overall
Quality
Punctuality
Communication

Walid was very knowledgeable,called me with an eta.
Knew exactly what the problem was.
Very good

Stuart
17th May 2024
MINI Mini Wheel bearing replacement - front (driver side)
ABS wheel speed sensor replacement - front (one)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Friendly guy turned up on time took the car away and was returned with the work completed the next day. Didn't expect such a quick turn around absolutely delighted with the service. Work is well done and fully explained when car was dropped back off.

Christopher
13th May 2024
Peugeot Boxer MOT with collection & delivery
Full Service
Rear seat belt replacement
Overall
Quality
Punctuality
Communication

Hi a boxer van had a service and mot the van need small jobs carried out for the mot
.All the work was carried out and the mot was obtain.
good job thank s to the garage and the Clickmechanic
See you next year

Kelly
10th May 2024
Smart Smart Starter motor
Overall
Quality
Punctuality
Communication

Yes very happy came earlier than booked and stayed late to finish the work

Peter
26th April 2024
Volvo C70 Timing belt replacement
Overall
Quality
Punctuality
Communication

A big thank you to Akram and Walid.
Really appreciated.
Super friendly and extremely knowledgeable.
Did a fantastic job over and above.

Darren
25th April 2024
Nissan Note Diagnostic Inspection
Brake shoes adjustment
Overall
Quality
Punctuality
Communication

ClickMechanic has invited me to leave a review.

The work was not completed to my satisfaction. My car had an issue with the brakes seizing. As per the booking process I gave dates and times I was available for a mechanic to visit. An appointment time of between 4-6 pm on Friday April 18 was booked. The mechanic did not turn up during this agreed appointment window. I was phoned afterwards and reluctantly agreed a new appointment the next morning.

A mechanic arrived promptly the next morning. He worked for around 3 hours at the end of which I was told that the issue was repaired.

The first journey I took after the assurance of a repair the car broke down after around 5 minutes due to the brakes seizing.
It was exactly the same issue.

In my opinion the work carried out and for which I was charged £271 was of no value given the issue was not fixed and I was in exactly the same position as before minus the money charged.

I cannot give a positive review as I have not had an experience that would merit such a review.

The mechanic will inevitably respond to this and argue that they gave a good service.

The readers of this review can decide for themselves whether £271 for no repair represents good value or good work.

ClickMechanic as an organisation have given no assistance to me at all in my opinion.
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Reply from Akram:

Hi
Your review is very misleading , we have messages and proves explaining the problem in your car , your car wheels were completely seized so we worked for 3h to release the wheels and reset the rear brake shoes as first step , we done a test drive and all was good , then we explained to you if that happened again we will need to replace the rear brake shoes what's again the cheapest options as they only cost about £30 otherwise its down to the ABS system what's a main dealer job , but when the problem happened again you took the car to your local garage and they changed front brakes , discs , pads , calipers what you had no problem with and they were working fine at the time plus the rear brake shoes , they charge you about £1000 and the problem remains the same then they told you its down to the ABS system and its a main dealer job , i don't untrestand how you are happy with there steps what cost you £1000 without fixing your car and you are not happy with our steps what cost 271 including Clickmichanic commission what would gave you the same conclusion with just replacing rear brake shoes for £30 and no labour charge from us .

We believe every step we done its correct and normal procedure to the natural of the job
We wish you good luck with your car and i hope you have asked for your money back from your local garage as you did with us .
Thank you
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