Sms , Berkshire | ClickMechanic
(458 ratings)
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20 years professional experience
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1487 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
22nd October 2020
Volkswagen Passat Major Service
Overall
Quality
Punctuality
Communication
Mechanic was fine, arrived on time, communicated additional work and got authorisation before commencing.
Communication with click mechanic was rubbish. I kept trying to contact them all day to change my card detail. In the end they charged my card and then offered to refund which will take 5 days and then charge the other card. There is no phone number to contact them and chat service doesn't work. No one has still responded to the emails that I sent.
20th October 2020
Volvo XC60 MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Great MOT & service - great communication, great value. Half the price of going to a Volvo garage. Recommend :)
19th October 2020
Jaguar XE MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very happy although I wasn't expecting the pad and disc replacements after only 13,000 miles. Anyway, it was explained that I could leave the repair a bit longer because the car had passed the MOT but I chose to have the work done that day.
18th October 2020
Volkswagen up! Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
On time and carried out the work quickly with no mess. Perfect job. I would happily use Click Mechanic again
18th October 2020
Jeep Renegade Full Service
Overall
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Punctuality
Communication
Yes very pleased. It was quick and efficient. They serviced my car, picked the car from my home in time and returned safely after.
17th October 2020
Ford Fiesta Major Service
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Quality
Punctuality
Communication
John was fantastic. Very honest and kept me up to date with everything.
Would highly recommend.
17th October 2020
Skoda Citigo MOT with collection & delivery
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Punctuality
Communication
Yes all completed as requested. Just an MOT. XXXXXXXXX XXXXXXXXX Nothing more to add.
17th October 2020
Land Rover Range Rover Evoque Full Service
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Punctuality
Communication
Due to past experiences, I was beginning to believe that good honest garages don’t exist but SMS autocare were absolutely amazing! A1 service, from Kelvin who collected and delivered the car, Steve who kept me informed every step of the way and Jon who carried out the service. I couldn’t have asked for a better team of mechanics. They come highly recommended and will definitely be using their services again.
15th October 2020
Ford Focus Brake discs and pads replacement - front (both)
Tyre fitting
Boot lid torsion spring/gas strut replacement (driver side)
Boot lid torsion spring/gas strut replacement (passenger side)
Overall
Quality
Punctuality
Communication
My car was picked up in the time I was told with all COVID protocols being observed. I had a phone call from Jon asking me a couple of questions to clarify a couple of points (probably me being a bit dense on the website), my invoice went down because of this call! My car was then returned to my house with all the work done to my complete satisfaction with again respect of COVID.
Thanks very much, I will be using you again and would have no issues recommending you.
14th October 2020
Renault Clio Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Shane and jon were great for my pre-sale inspection. They made a tight time slot, communication was good and the inspection thorough.