Sms , Berkshire | ClickMechanic

Book Jon

(1471 ratings)

  • 20 years professional experience

  • 5595 completed bookings

  • Active since November 2015

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • Other Qualification
  • ATA Level 3 Accredited
  • Other Accreditation

Sms , Berkshire | ClickMechanic

Jon G
Jon owns and operates SMS Autocare and has been running the business for over 15 years in the Slough area. Prior to setting up SMS Autocare Jon completed his apprenticeship and was then a mobile mechanic for 5 years. The team at SMS Autocare are fully trained and able to deal with all makes and models of cars (including EV and hybrid) and tackle all repairs and MOT's including motor bikes. The team at SMS operate a garage but are fully committed to a collection/drop-off service and have 5 dedicated full-time drivers. For the collection and drop-off facility Jon will contact customers the evening before the booking and inform collection times.
EV and Hybrid vehicle service centre. Read more
Johnathan
16th September 2026
BMW X3 MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication

Jon completed an MOT as well as additional mechanical work that was identified as part of the assessment. Great communication and service

Steve
15th September 2026
Volvo XC40 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Jon was very good,prompt service once a mis communication was rectified .My car returned on same day after service plus MOT and new front brake discs and pads

Polly
14th September 2026
Fiat 500 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Jon provided excellent service. Car collected on time. MOT carried out promptly. Clear communication on work needed. No complaints whatsoever.

Sharad
12th September 2026
Citroen C4 Full Service
Overall
Quality
Punctuality
Communication

Efficient, affable, helpful & good value. No hesitation in using SMS Autocare again for servicing my car.

Amanda
12th September 2026
Peugeot 108 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Very happy with SMS Autocare who did a Full Service and MOT on my car. Communication was great and a lovely team who collected and delivered my car.

Vitor
11th September 2026
Peugeot 3008 Crossover Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Very good service, helpful,I'm happy with the results, recommend the mechanic services

Ben
11th September 2026
Honda Jazz Engine oil & filter replacement
Brake pads replacement - rear (all)
Interim Service
Overall
Quality
Punctuality
Communication

Excellent friendly communication, the work was carried out quickly, no request for additional costs.
I was very impressed and will definitely be using the John again.

Tristan
10th September 2026
Vauxhall Zafira Tourer Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

The pick up driver was very friendly and the work was all completed on time and to budget

Peter
9th September 2026
MINI Mini Clubman Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

AVOID - NOT TO BE TRUSTED.

A week after the brakes were replaced the car developed a very loud "rattling" noise. Brakes were working fine so I had no reason to suspect they were not fitted correctly and assumed the noise was the exhaust pipe or springs etc. Took into my local garage to investigate and an hour later they call and ask "have you had the brakes replaced recently", "yes" I reply, "sorry but the brakes have not been fitted correctly and that is what is rattling".

Reported to the Click Mechanic fitter and asked if they would cover the cost of the garage remedying the issue but sadly this turned into an escapade of "please provide video evidence and a written report etc". A busy garage has my car for a short window of time to sort a rattle out, they are not interested in providing video evidence and a report (without being paid) and getting embroiled in a dispute that has nothing to do with them - they were of course more than happy to take a phone call and explain what they found but Click Mechanic was not interested in that. I mean why would either myself or the new garage make this up! What would be the point!! PLEASE DONT USE THEM - GO TO YOUR LOCAL GARAGE :) Read more

Reply from Jon:

Following ClickMechanic’s investigation, we were able to establish the full facts of this matter.



The brake pads originally supplied and fitted by us were confirmed as the correct application for this vehicle. The replacement pads subsequently fitted by the customer’s local garage were also confirmed as a correct application. ClickMechanic therefore confirmed that the information available did not establish that an incorrect brake pad application had been fitted.



It is clear that replacing the original pad set resolved the customer’s rattling concern, which indicates there was an issue with that particular set of pads rather than evidence that the wrong parts had been fitted or that the brakes had been installed incorrectly.



From the outset, we stated that if an issue with the work or parts was established, we would resolve it. The matter has now been resolved through ClickMechanic.



We are disappointed that this review was posted while the matter was still under investigation and before the technical facts had been established, particularly given the suggestion that we were “not to be trusted”. We take our workmanship and our reputation very seriously and are satisfied that the subsequent investigation has clarified what actually occurred.



 Read more

Iain
4th September 2026
Ford Fiesta Diagnostic Inspection
Battery replacement (vehicles with stop/start system)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Great service and really helpful and flexible. No hesitation in recommending them! Thanks Jon