All good thanks. jhsdbadfsjkhaerkgfjhstroijtohjmotgijmstpoijmoitbhjmtijrtgopijotpijoptij

I am very happy with the technical work carried out, the car drives very well now. Added work was for brakes but an happy with that as new brakes required.
They were friendly and efficient.
The only disappointing thing was a lot of oily handmarks on the outer and inner doors, and front body by bonnet latch which took time to remove.

Fast, helpful and friendly. Work was done well and would thoroughly recommend!

Jon was great , picked up car at 12am and finished the work in 1.5hrs , returning the car ,, happy with my experience and will use again

Prompt, effective and efficient
I only met the collection driver, not the mechanic and did not hear from him.

I have used ClickMechanic for a few years now and am extremely satisfied. It is so convenient for me as I work from home in the mornings and to have my car collected and delivered is the icing on the cake. Thanks to all at ClickMechanic 😊

Jon was a good communicator, and dealt with my MOT on the same day, including additional work.
Very pleased with the service from SMS Autos and Click Mechanic

Jon was excellent. Jon completed it promptly and honestly with no fuss at all.

Excellent work and great communication . Will use again . Friendly and Knowledgeable .Thanks

I booked a morning service and MOT, and the car was collected early, which was great. However, I was very concerned when 3pm came, payment had already been taken from my bank account, but my car still wasn’t returned. When I called to ask for an update, I was spoken to quite rudely by a member of staff who told me they had 17 cars to deal with and hadn’t even had time to eat. I was also told that I should have informed them if I needed my car back by a certain time for school collection.

This was my first time using this garage, and unlike other places I’ve been, I received no calls, and no update about what had or hadn’t been done to my car.
To remove the tires, the car tools were used as I found one on my front seat and the other in the boot , not where they were supposed to be.

For improvement, I would suggest:
• Better communication with customers (updates on progress and paperwork provided)
• Sticking to the timings that are booked
• Treating customers with a more respectful and professional attitude
• Not overbooking cars if the workload cannot be managed

In the end, my car was returned after 4pm, which forced me to use Uber for school pick-up adding an additional £20 Overall, I was left disappointed with the lack of communication and customer service. Read more