Average Rating

From 209826 reviews

Quality
Punctuality
Communication

Customer Reviews

Excellent - 191402
Good - 12049
Ok - 3184
Unsatisfactory - 1461
Poor - 1730

94% of our customers would recommend ClickMechanic to their friends.

Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.

H R Auto'S

Adam on

Henry’s communication was great, he kept me informed as to when he would arrive via text. He worked efficiently and quickly. I’ll be happy to use his services again.

Jaguar XJ Series
Brake discs and pads replacement - front (both)
Quality
Punctuality
Communication

Tristan Tonge Specialists Recovery Ltd

Alice on

Tristan was amazing, very straightforward and proved he did the job, told me I didn’t need some work doing that I had been told urgently needed doing. Would highly recommend and will be using him in future!

Vauxhall Corsa
Brake discs and pads replacement - front (both)
Quality
Punctuality
Communication

D & K Autos

Neil on

very professional and helpfull and understanding. Just what you need when you in need thank you

Audi A3
Alternator replacement
Alternator belt replacement
Quality
Punctuality
Communication

J. J Auto Repair Ltd

Mandeep on

Jacek and his assistant were great. Very quick. Polite. Professional. I would use him again. No concerns about his work.

Volkswagen T-Cross
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication

Dima Mechanic

Paul on

Sorry for the late review - my mechanic was great - talked me through the job and was very friendly - the whole process was smooth and easy - will definitely use again 👍👍

Land Rover Range Rover Evoque
Battery replacement (vehicles without stop/start system)
Quality
Punctuality
Communication

SPR Automotive

James on

Stephen was a great guy. Got straight to work and explained everything he was doing. Credit to the company.

Mercedes-Benz M-Class
Cooling system pressure test (leak detection)
Quality
Punctuality
Communication

DH Motors

Derek on

David was very knowledgeable and professional, he quickly changed my turbo and gave me lots of information for future servicing of vehicle

Land Rover Range Rover Evoque
Turbocharger replacement
Quality
Punctuality
Communication

Mrd's Tyre Ease

Richard on

Michael was fantastic. The work was carried out within a few hours with no fuss.

Volkswagen Passat
Brake discs and pads replacement - rear (both)
Coil spring replacement - rear (one)
Quality
Punctuality
Communication

Apex Tuning

Andy on

Correy was great and called to let me know his ETA. He carried out my diagnostics check and told me what the fault was and what to check over. Will definitely be using again should the need arise. Thank you

Peugeot Boxer
Plug-in Diagnostic Inspection
Quality
Punctuality
Communication

Js Vehicle Service

Jason on

Very professional helpfull and found fault quickly.and advised how to fix fault highly recommended

Vauxhall Antara
Plug-in Diagnostic Inspection
Quality
Punctuality
Communication

JKO Autorevive

Dave on

Kiel was spot on with everything he did today. Sent picture of the work and the parts, kept me fully updated and was punctual and completed the work fast.

Skoda Fabia
Full Service
Quality
Punctuality
Communication

Cheadle Hulme & Adswood Service & MOT LTD

Stephen on

Great service, really competitive pricing, good communication. 1st class. Many thanks

MINI Mini
Clutch replacement
Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Quality
Punctuality
Communication

Greenlite Automotive

Steven on

Very friendly, very good mechanic definitely use him again in the future

Nissan Qashqai
Coil spring replacement - rear (one)
Quality
Punctuality
Communication

Luke Wilberforce Mobile Mechanic

Ritchie on

Luke was very knowledgeable and genuine. He didn’t actually fit the part I thought I needed and amended his price for the work that he had done. Cheers Luke

Nissan Qashqai
Vehicle Health Check
Coolant leak diagnostic
Quality
Punctuality
Communication

INDGE SERVICES LTD

William on

Jack was on time, explained the problem and completed the work. Would highly recommend.

Mazda CX-5
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication

ARM SERVICES

Claire on

Really polite and efficient, diagnosed the problem and fixed it immediately, I am so chuffed!

Mazda Mazda2
Diagnostic Inspection traced fault to a broken wire repaired wire fault rectified
Quality
Punctuality
Communication

Leicester Tyres And Testing Center LTD

Peter on

Booked in at last minute when another mechanic who was booked several weeks before had to cancel their appointment for the the previous day, The job was for mot, full service and replace fan belt, they turned up within the time specified, took a video of exterior and engine (that's good, protects the business against false claims for damage), car was taken about 9:30 am, I received a text just after 5:30pm to say service done and mot passed, I asked if fan belt had been replaced, to be told they couldn't get one and that is why it took extra time, fair enough this was a saturday and it was a last minute booking so no criticism for that, the text from them said they would be dropping my car off soon... it turned up nearly two hours later. Ok so now for the negatives... they had my car for around 9 hours, bit excessive for an mot & full service, lets not forget the work was completed almost two hours before I got my car back (delivered 7:20 pm). The service report shows green for everything with no comments about anything...the previous year another garage pointed out a number of things which were worn or wearing and would need looking at by the next service/mot, but you guys didn't spot anything worth mentioning? (how about the central exhaust bracket which is corroded & broken, and the rear trailing arms which are worn?). The mot has several advisories... were any of those things repairs you could do? I can't give a rating for the mot & service, these are standard things which we have to assume have been done correctly and to the required standard, So it's on the customer service side that my rating is based... and the one big thing that is missing here is "customer engagement". If your customer feels like you treated their booking as "just another job", then they might not feel any inclination to rebook with you another time (and repeat business is so important to any service/product provider), and this is how I feel because there was zero customer engagement between you and me, regarding the fan belt you could not get on the saturday, why not offer to book me in for that work later? The advisories on my mot, why did you not discuss them with me and give advice?, could you have done some or all of that work?, how about giving me your professional assessment of the fan belt...is it critical or can it wait for a bit?. What you did, was do the work (minus the fan belt, not your fault) you were booked in to do, no more no less. If you want a 5 star review, then you need to give 5 star customer service, as it is what you gave me was adequate, but ultimately forgettable.

Ford S-MAX
Full Service
MOT with collection & delivery
Quality
Punctuality
Communication

Svg Automotive Ltd

Michael on

Car was picked up and returned without issue. Had all my brakes replaced. No complaints. Much better value than main dealer.

Skoda Fabia
Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication

W Shane LTD

Joseph on

Great service. Arrived in the window indicated and returned the car in good time.

Nissan Qashqai
Full Service
Quality
Punctuality
Communication

Viktoria Auto Ltd

Tim on

Extremely happy with the servicing of my mercedes,very knowledgeable in explaining problems with the car,impressed with attention to detail,prompt and reliable service-would recommend to anyone.

Mercedes-Benz A-Class
Major Service
MOT with collection & delivery
Quality
Punctuality
Communication

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