Viktoria Auto Ltd , London | ClickMechanic
(107 ratings)
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20 years professional experience
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326 completed bookings
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Active since November 2024
Qualifications
- NVQ Level 3 Qualified
- IMI Member
Viktoria Auto Ltd , London | ClickMechanic
Sheren R
12th May 2026
Jaguar F-PACE Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Sheran was great - second time he's worked on my car and I'll keep going back!
Completed a service without any issues and took my car away to get the MOT completed
5th May 2026
DS DS 3 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Sheren was knowledgeable, friendly and detailed in his assessment of the car. Excellent service, thank you
23rd April 2026
BMW 3 Series Full Service
Overall
Quality
Punctuality
Communication
Sheran was really good, great service and after care advise. Will definitely continue using his service in the future.
12th April 2026
Ford Fiesta Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Sheran was great - very clear with what he had completed and gave some good advice for future care of the car.
29th March 2026
MINI Mini Countryman Brake pads replacement - rear (all)
Front brake pads change
Overall
Quality
Punctuality
Communication
No. I was over charged. You cant reach Click Mechanic directly. The work was poor.
Reply from Sheren:
First of all, thank you very much for your feedback. Although some time has passed since the job was completed, I truly appreciate you taking the time to share your thoughts.
I would like to clarify a few points. On the first day, I attempted to contact you, but unfortunately there was no response to my phone calls or the doorbell (I have evidence of this). As a result, a cancellation fee was applied for that visit
If there are any issues related to my work, I would be happy to come and inspect them. If the issue is due to my work, I will resolve it free of charge. However, if it is not related to my work, a charge may apply.
Regarding your comments and message about charges and refunds, I am unfortunately unable to process these directly, as all payments are handled through ClickMechanic. I kindly ask you to contact them for any payment-related concerns.
Once again, thank you for your feedback. I always aim to provide the best possible service and will take this as a learning experience.
Thank you.
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19th March 2026
Vauxhall Insignia Brake discs and pads replacement - rear (both)
MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Sheren was excellent, on time and got the jobs that I asked for done. Thankyou
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
1st February 2026
MINI Mini MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Very good and reliable. Will use this mechanic again. yes. friendly and knowledgeable
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
11th January 2026
Honda Jazz Spark plugs replacement
Overall
Quality
Punctuality
Communication
I had a very positive first car repair experience with Sheran. As a new driver with a used car, I was a bit stressed about finding a reliable mechanic, but Sheran made me feel safe and confident. He explained everything clearly and showed me what he was doing throughout the whole process. I’ve used the car several times since the repair, and everything is working perfectly. I now know where to go when my car MOT is due!
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
1st December 2025
Audi A6 Saloon Headlamp bulb replacement - one
Overall
Quality
Punctuality
Communication
Excellent job, very satisfying service. Definitely will use it in the future
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
26th November 2025
Toyota AYGO MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Sheran was punctual and kept us up to date at all times….very knowledgable …Happy!!
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
• Perform engine diagnostics and repair electrical and mechanical issues using advanced diagnostic tools.
• Carry out bodywork restoration for accident-damaged vehicles, including panel replacements, dent removal, and paint refinishing.
• Provide routine vehicle servicing, including oil changes, brake repairs, suspension adjustments, and tire replacements.
• Coordinate with insurance companies to manage claims and ensure accurate accident repair estimates.
• Deliver high-quality customer service, explaining repair processes and advising on vehicle maintenance to clients.