Average Rating
From 180228 reviews
Quality | |
Punctuality | |
Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
The guys did a great job. I was happy with the work and they were very easy to work with. Came and got the car, communicated with me very well. Would consider using them again in the future.
Quality
Punctuality
Communication
Work completed on the drive in just a few hours, couldn’t have been easier! Delighted with the job
Quality
Punctuality
Communication
Really nice guy, great quality work. Got my front brakes replaced nicely and quickly. Thanks Andrew !
Quality
Punctuality
Communication
Dan was brilliant. Arrived on time. Did the job quickly and cleanly. Advised me of next steps. Highly recommended
Track rod replacement (passenger side)
Quality
Punctuality
Communication
The mechanic was very unpolite and rude and not happy at all with the work they done. Firstly my car is a Toyota Rav4 and my key from the car is smart key. My car was broken down on the street, i booked DNA Autocar LTD to come out and recover my car in the service. They send me a photo with the problem after they said the main power connection to the strarter motor is broken and they think that caused the smoke when I tried to strart the car. A new one cost me 415.47£ for part and labour. After all this when I went to collect my car, my car was not detecting the key and my left part of window is not working properly. So I bring back my car on service and asked them why my car is not detecting my smart key as before was working and my window as well. They said I need to change the battery in both smart keys. I bought 2 new batteries which was 20£ but the keys still didn't work. After they said the chip in the both smart key are damaged but my second smart key never been used so how can be damaged? From my front windows they said due to dirty runners they reached the top then back down just after I cleaned is still not working. I made a complain on google at there website and this is the answer I get from them: "We advised you of what the problem is but you believe that whilst we were fixing your engine we sabotage your windows and key. We have asked that you stop contacting us" how come they write to the customers not to contact them anymore? That is really rude and not right.If you don't look into it i will complain forward to thre Motor Ombudsman.
Renew starter motor
Quality
Punctuality
Communication
100% happy with the work from John, obviously a very experienced pro and incredibly knowledgeable about older vehicles which gave me huge confidence. Quick, no fuss, worth every penny to get my van going again after some months of it being sat static. Vehicle check was very thorough; highly recommended.
Vehicle Health Check
Quality
Punctuality
Communication
Mark turned up on time , has alot of knowledge good communication. Sort my SRS temporary fault on my Honda Civic will use again if needed.
Quality
Punctuality
Communication
Very happy with the work, Charley was very professional, punctual and approachable.
Quality
Punctuality
Communication
Marcus arrived on time. Did the job almost immediately very friendly service provided throughout. 5 star mechanic
Quality
Punctuality
Communication
Solved the problem quickly and was friendly. Happy with the work carried out.
Quality
Punctuality
Communication
Super job, efficient, quick and explained all about job as well. Made everything easy with communication about job
Brakes bleeding
Quality
Punctuality
Communication
Rang to see if he could come early, which was great. Clearly told me what he needed and what he was doing. Nice guy would definitely recommend
Quality
Punctuality
Communication
Excellent, explained the issue and what was needed to move forward. Really good knowledge
Quality
Punctuality
Communication
Perfect came out early and diagnosed the issue instantly and gave me a very reasonable quote to fix the issue I will definitely be using for my repair and any future needs
Quality
Punctuality
Communication
Very friendly and knowledgeable. I am extremely happy with the work carried out.
Quality
Punctuality
Communication
Cheers Marcus plus 1 (sorry didn’t get his name) I couldn’t be happier with the work they did. Front pads and discs replaced in less than half an hour! On my driveway and at a fab price! Highly recommend Marcus and will definitely book again. A++
Quality
Punctuality
Communication
They were honest, friendly and respectful. It's nice, as a woman, to know that you won't get ripped off and have someone who is keen to do a good honest job. Russell's two boys were brilliant!
Replace various missing bolts throughout the engine bay and refit plugs and brackets in correct mounting
Adjust clutch cable
Quality
Punctuality
Communication
Don’t know where to start, the first time Jameel had my vehicle it came back with a damaged pressure sensor which he argued he didn’t do, we came to an agreement to divide the cost of a new one between us, Jameel came and picked up my vehicle and carried out the work, when he returned it he parked it in such a way that I could not see the passenger side as it was up against my house, I took the vehicle for a drive and on my return noticed a dent in the passenger door, I informed jameel and he came to view it and admitted that it was “probably” him who caused the damage, he immediately contacted a body shop and now I have to take it in for repair at Jameel’s cost.
Quality
Punctuality
Communication
John was friendly and kept me informed of arrival time well as I know what the traffic can be like in my area. Work was carried out quickly and cleanly. Would definitely recommend and use again in future.
Quality
Punctuality
Communication
Service done for my car . All good. Pick up and drop off time as we agreed. I didn't see mechanic in person.