Ollie was amazing. He kept me informed of his arrival time and was punctual. Whilst carrying out the diagnostic he explained everything along the way. And helped me understand why I had the fault occurring. Really good at what he does and is very customer focused.

Richard was great! Arrived on time and completed the job within the time frame we had set.

Kaz collected my car on time. I phoned because I hadn't heard back and I was told that the report is still being generated but my car failed the MOT. I was sent over the report with 1 dangerous defect & several major defects. I understood the dangerous defect and a couple of the major defects but I am not a petrol head. I was told by Kaz that he could do all the repair work the same day but he just needed to check if all the parts were there. One part needed to be ordered and would be there at 16:00. I was sent a quote which looked quite steep. I was told no work would start without my consent. I was at a work meeting at the time so we communicated via text message. When I phoned back, I was told work had already started. Kaz agreed to give me a 10% discount. I was told with the part coming at 16:00, it was possible that the car may not be ready by the same day but he did say he would keep me updated. Come 18:15, when I phoned him, Kaz was at home. He stated he accidentally forgot to press the send button on the text to tell me the car wouldn't be ready. He said he would have it ready by 14:00 the next day. I did ask him to keep me updated the next day. Next day came & it was me chasing up again. Granted he must have been busy. I received my car at 13:00 the next day with all the work done. Passed MOT. But this is when things get very interesting. I paid for the work directly to Kaz & not to his company because as he told me, he's self employed so my question is where is his garage? Who is liable if something goes wrong with my car (as my car was driving fine before this)? The receipt provided had no company name on it. All these things for me are red flags. Like I said, I'm not a car expert, I was shown a report of many faults & I needed my car to pass the MOT. But before I could give consent, work had started. Now any work could have been done because all the explanations given were very quick. I paid on receipt of my car because until that point, I had to have trust in the person fixing the car. But the entire payment and receipt made me wholly suspicious especially when Kaz handed me the keys back & it had a key chain & I told Kaz, that is not my keychain but he said no, it is yours. Trust me, I know my keychain & that was definitely not mine. So the reason for the long review is because mechanics use Click Mechanic and vice versa and therefore it is very important for Click Mechanic and the public to know the experience of a client in detail and how things done raise suspicion. Only time will tell if my car is truly fixed or if it breaks down.

Completely happy with his work. He contacted me directly and put my mind at rest. He took loads of pics

Really happy with the service - much faster than taking it into a garage normally. Friendly people that communicated well. Would definitely use again.

I was not present at the pre-purchase check, but Francesco gave me a call after the inspection and generally explain what he checked. His report included photos.

He was very friendly and professional. He carried out a very nice job. The communication was great and the inspection was helpful in taking our decision.

Excellent. Arrived when he said he would and got straight on with the job. Done with minimal stress. Recommend to all, will definitely reach out again if needed.

Had to reschedule as they couldn’t get the MOT in on the day originally booked. Rescheduled for today and everything went fine. Communication was good throughout. 3 stars for punctuality was for needing to rearrange. Arrived on time today.

Marc was very good, he identified the problem fairly quickly and advised me what needed replacing.

Adam was very polite. Completed full service on my car and explained everything thoroughly what should be done/changed. I'm very happy with the service.

Andrew called me to let me know exactly when he would be with me. Really nice guy, did a great job, great price too. Will definitely be going back to Andrew with any future car repairs. Thank you very much.

Ed was very helpful and efficient!! Cannot fault his work ethic, expertise and communication. Highly recommend!

I am very happy with the work carried out. The service was really good and I would use them again.

I'm happy with the work that was carried out but the lack of communication really let the service down. I only found out my car passed its MOT because I called to ask and I did not even see the mechanic when he dropped the car back so I had no opportunity to ask any questions or generally get feedback as he had had my car in his possession all day completing a major service. I just received a quote after drop off for work that I may wish to be completed due to advisories on the MOT which I had to read on the MOT certificate.

Thomas went above and beyond with fixing my car. He done an amazing job replacing my coil springs. Good communication throughout the process it was completely stress free. Highly Recommend.

Excellent! Fitted my car in immediately and completed the work quickly. 100% better experience than leaving my car with a traditional garage and at the huge convenience of staying home. Thank you so much.

Luke was amazing, very honest and upon discovering further issues with the car had a very open discussion with me. Together we decided that completing the work would not fix the larger issues. I was happy to pay for his labour today and we agreed that was fine. Very honest mechanic which was refreshing

Yes I’m happy with Jay. And his work he called me and reassured me that my vehicle would be back in time for my appointment

Great service, Reasonable price and quality work provided. 100% recommend for anyone who requires their car repaired