Fix My Group , East Sussex | ClickMechanic

(71 ratings)
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11 years professional experience
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335 completed bookings
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Active since November 2022
Qualifications
- NVQ Level 2 Qualified
Fix My Group , East Sussex | ClickMechanic
Jay J
27th August 2025
MINI Mini Flywheel replacement
Clutch replacement
Overall
Quality
Punctuality
Communication
Jay and his team were great, dealt with Mini clutch replacement in prompt, courteous and professional manner.
14th August 2025
Volkswagen Touran Timing belt replacement
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Quality
Punctuality
Communication
My car had picked up on time to mechanic jay on given time, cam belt replacement, so i cant really see without taking apart but i feel the difference as i don't hear any missed toothed while i put my feet on gas.
One thing to mentioned that i had a call saying my gear box not serviced but we did last year and wanted to keep the car for another day, Surely i could if they would gave me a courtesy car. But (just googled it) not sure what gearbox service got to do with cam belt replacement...
Anyway I think he worked really hard to deliver my car at the end of the day, For that a massive thank you to Jay, surely i would recommend them.
31st July 2025
Vauxhall Grandland X Timing belt replacement
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Quality
Punctuality
Communication
Jay was friendly and understanding when I realised that the Thursday appt. was an error and agreed that Monday was no problem for him, he rang to say the car would be back on Wednesday as he was fixing a small oil leak that required a seal but had to wait for it to arrive, also said there would be no charge!! Great service. The young lady who collected/ delivered my car was very efficient & polite.
21st July 2025
Ford Focus EGR valve replacement
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Communication
Very good mechanics, would recommend, good communication, replaced EGR valve
18th July 2025
Toyota Hi-Lux Diesel injector replacement (one)
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Communication
Very friendly mechanic kept me updated with all the progress and his findings and solutions and even let me know when he was returning my truck
2nd July 2025
BMW 1 Series Clutch replacement
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Punctuality
Communication
Had a clutch change, was on time, nice in communication, professional and car is much smoother now. There was an error which he offered to delete free as well although I managed to clear it. Happy overall.
30th June 2025
Nissan Qashqai Clutch replacement
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Quality
Punctuality
Communication
A pick-up driver collected our car on the day as agreed. We expected the car's problem, which was a worn out clutch, to be fixed by the end of the day. The mechanic called to explain a second issue, the flywheel, that also needed replacing. This was only identified once the clutch had been isolated. We agreed to this second piece of work, as it needed to be done for the engines longevity. This meant the car was not available to be returned till the next day.
By the end of the second day the work was still not complete. The mechanic had called to say it wasn't going into gear. In the end I had to pivot to a hire care as we were about to go on holiday.
On the day before holiday (the third day) I received a number of calls from the mechanic that he was trying to return the car by courier, but the car was losing power. In the end it returned to the garage to identify the problem.
I didn't hear from the mechanic again until I contacted him almost a week later (during my holiday). He replied with a text that the timing chain needed replacing, as well as an engine sensor. I had hoped the car would have been fixed by this point, so the additional work and costs were surprising.
I agreed to this third piece of work. By the time we had got back from holiday it was the weekend but the mechanic had messaged to say the car was fixed and would be delivered on the Sunday morning. On the Sunday morning I received a call to say the car needed reprogramming and wouldn't be available until the next day.
After calling a number of times on the final day the car was delivered to me by the evening. All in all, I am satisfied that my car is fixed and returned. The mechanic did call before any major work needed doing and during times when the car was attempted to be returned. But the communication felt sporadic and could have been more detailed.
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13th June 2025
Jaguar XF Diagnostic Inspection
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Great, very helpful got it sorted, highly recommend jay. Showed me all results on the diagnostics, and explained codes etc, great
6th June 2025
MINI Mini Air conditioning regas (R134a Gas ONLY)
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Communication
Terrible. Claimed that they could not re-gas the system but still charged us. Took the car for a long time. Complete scammers. No communication since. Claimed additional parts to the value of £400. What a waste of time.
6th June 2025
Kia Sportage Clutch replacement
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Quality
Punctuality
Communication
Happy with work only left warning lights on did not connect ABS so I will have to get them cleared