Jack was fantastic! Communication was first class. He did run over the time I had booked but kept me up to date and let me know he may be running late. Very friendly and explained everything to me

Dean did a good job and explained what he was doing I would recommend him to anyone for professionalism and good work carried out

This is the first time I’ve used the click mechanic service. Website and dashboard is very easy to navigate. The whole service from booking to garage / mechanic allocation was prompt and very hassle free. The allocated mechanic was polite, professional and he contacted by phone on the morning of the day of booking. Great feedback and inspection system. Very impressed and I would highly recommend use of this service.

My booking was between 12 and 1400 Nicolae arrived at 1530 he did inform me that he would be late but it did impact on my day Nicolae was very nice and fully explained everything I was happy with the work that was done

Great job, car fixed and back on the road , injector 4 problems, now sorted thanks to Ash and the guys

Mike was great will definitely use him again. He was very friendly and knowledgeable

Jacek was a really nice guy and did a quick and efficient job in the pouring rain. Very satisfied

Kai arrived earl and went straight to work explaining what he was doing ,done the job very professionally no mess will use him again no questions

No I am not happy. Several problems have arisen with this job. Firstly he arrived an hour and 15 mins late from my 2 hour time slot 8-10am on Monday. No communication at all. The job was for a clutch replacement and possibly a flywheel. I was quoted 4/5 hours give or take. Monday evening I had heard nothing so I rang up to find it needs a flywheel and the parts coming Tuesday morning 10am. I was told I should get it back Tuesday daytime. Tuesday evening came and heard nothing. I rang again to be told the part hadn’t arrived. And yet again I won’t be getting it back until Wednesday. I rang after work to find apparently the mechanic had started to return the car to me and heard a noise coming from the car so went back to the garage. He said it was something I hadn’t heard of and hadn’t had issues with it before. He then went to leave the garage again and yet again drove back to the garage hearing the noise again. So yet again I didn’t get my car back. Thursday morning came and he finally dropped the car off. My dad spoke to him and the mechanic said in his personal opinion I should get rid of the car and get another. He said he had cars he can offer me. We caught this conversation on doorbell camera. When I got home from work I took it for a drive and found an engine warning light on the dashboard. Also the cars power I feel is a lot less. I understand a new clutch makes the car drive differently but it doesn’t feel like my car anymore. I am very upset as the lack of communication and stress that this has caused me has been so difficult to deal with. I said to the mechanic I needed my car for a new job but he didn’t seem rushed to get it back to me at all. When I gave my car to the mechanic the only problem being was the clutch and I had it diagnosed that it was the clutch 2 days earlier by another mechanic from this site. So when I got it back today I was upset to see an engine warning light and the drive of the car is completely different. The lack of communication and absolutely poor customer service is awful and I will be telling everyone not to use this garage. Also he threatened my dad during a phone call saying he would come over to my address and take my car away. As I feel my car is not safe I have got in touch with someone else to come and have a look before I drive it. The mechanic I asked to come and have a look said something wasn’t connected properly. To conclude my main problem with this is lack of communication I appreciate there are many reasons why things can’t get done on time, but a quick phone call would of alleviated any stress and help me organise my week better. Getting my car back with a fault I didn’t have before I gave them the car is not right. And after telling them the fault he said it wasn’t anything to with him. Which turned out it was.

Very pleased with the service. Alex arrived on time, he explained what he was doing to resolve my problem ( blocked DPF) and made sure the issue was resolved to my satisfaction before leaving.

Alex was excellent. Was unable to attend at the prearranged time because of a tech issue, but contacted me and reappointed for the next day. Job done. Will use again.

Jacek What a great guy, professional did a Good job on time and quick , went that extra mile And spent time explaining things after

Arrived very quickly. Good communication and did everything professionally. I am very pleased.

Great work very informative, easy to talk to and good help would use again

Everything is fast and to the point, no fuss and pointless talk. The problem is gone, and that's the main thing, thank.

Steve was very professional and courteous throughout. Knew what needed to be done and carried it out to the letter. 👍🏼

Mechanic was friendly and kept me informed as the inspection process progressed. Had confidence to purchase car

Jozsef was great, really knowledgeable and ensured that I was kept up to date and answered all of my questions. Thank you

Liam was very friendly and informative, carried out the work quickly and professionally, would definitely use him again.

Micheal was brilliant. He explained everything in detail so that I could understand as I don't have a clue about cars! He took photos of the problem for me also. I can't rate him highly enough.