Jak Vehicle Repairs Ltd , Kent | ClickMechanic
(37 ratings)
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10 years professional experience
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102 completed bookings
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Active since January 2018
Qualifications
- NVQ Level 3 Qualified
Jak Vehicle Repairs Ltd , Kent | ClickMechanic
Jack N
23rd May 2019
Ford Ka WARRANTY WORK: Wheel bearing replacement - front (passenger side)
Wheel hub replacement
Overall
Quality
Punctuality
Communication
Jak was really clear and honest in telling me what the problem was with my car and explained that originally it was diagnosed as just the bearing but proceeded to be the bearing hub and explained exactly what was causing the noise whilst driving the car. Jak was able to accommodate my work day well with fixing the car and was fast and efficient whilst carrying out the repairs as well as being a friendly mechanic he was also an honest one!
22nd May 2019
Hyundai i10 Brake hose replacement - rear (passenger side)
Overall
Quality
Punctuality
Communication
I was very happy with the work Jack carried out for me. One of the parts that he needed unfortunately wasn't available but he ordered it in and kept me updated of when it would arrive. He came to my house the next morning, fixed the brake hose on my car in a short amount of time and even took my car for a quick spin to make sure it was all okay. Would definitely use again.
3rd May 2019
Ford Ka Brake discs and pads replacement - front (both)
Wheel bearing replacement - front (passenger side)
Overall
Quality
Punctuality
Communication
Jack was really efficient and carried out the work quickly. Couldn't of asked for better service. Car drives perfectly now and no more noises from a pesky bearing. Excellent communication and accommodated the change of location
23rd April 2019
Kia Rio Brake pads replacement - front (all)
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Punctuality
Communication
Jack was great no problems very happy with work carried out. Would definitely use again
23rd April 2019
MINI Mini Call out fee/ Work not completed
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Communication
3 minutes at the door & understanding I need a steering rack replaced. I totally accept it but for standing on the doorstep for a few minutes & then get charged £53.93 ???
I’ve used the company a few times & now feel mistreated !
If I would have been charged something like £20 I’d accepted that but I feel very much ripped off & wouldn’t get this poor service from a garage !!
Booking was for 10-12 & arrived at 9 ?
Reply from Jack:
I feel this is a unfair review as I could have changed the boot like was booked in and you would have wasted £200 or what ever the price was I advised you on the correct repair that you need the money you have been changed is for the time you wasted if mine going to get the part and coming to your house when could have been at another job
15th April 2019
Mitsubishi L200 Brake pipe replacement - front (passenger side)
Brake pipe replacement - front (driver side)
Overall
Quality
Punctuality
Communication
jack was very prompt, approachable and friendly, i was very pleased with the work completed and the time it took, i would highly recommend jack to other customers
12th February 2019
Vauxhall Zafira Timing belt/chain replacement
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Communication
Jack's a great guy! Efficient, friendly no hesitation in using him again.... texted ahead of arrival to let me know he would be 30 mins, turned up on time... couldn't ask for more....
11th February 2019
Ford Ka Brake light bulb replacement
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Quality
Punctuality
Communication
I booked this for 11am only at 9pm the night before, to fix a busted brake light. It was all sorted very quickly in the carpark of my workplace. I had to go back in to attend to something and he returned the key to reception without any trouble.
Top marks for convenience.
28th January 2019
SEAT Toledo Pedal replacement
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Quality
Punctuality
Communication
Jack was on time and he fixed the problem in a professional way and fast.
Really happy with his work.
28th January 2019
Ford Focus CC Bonnet lock barrel replacement
Overall
Quality
Punctuality
Communication
Jack was good job was completed in a quick man very happy
With completed work
JAK Vehicle Repairs operate around the Kent area catering for clients with all makes/models & repairs and no job is too big or too small!
Owner Jack Norris is a fully qualified and insured mechanic for your peace of mind, so whatever is done you know it's always done correctly.