DMC Vehicle Solutions , Scotland - East | ClickMechanic
(95 ratings)
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9 years professional experience
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216 completed bookings
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Active since January 2023
Qualifications
- NVQ Level 3 Qualified
DMC Vehicle Solutions , Scotland - East | ClickMechanic
Dylan M
3rd October 2023
Volkswagen up! Interim Service
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Quality
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Communication
Dylan was super friendly and efficient, despite the poor weather still had a smile on his face
30th September 2023
Jaguar XF Cancellation charge / diagnostic inspection (stripping brakes to find both callipers seized)
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Communication
Yes he was helpful. I'm happy with knowing what the problem was. But not happy with the price he quoted. £645 was his price. I ended up getting my brother inlaw to do the same job. And I saved £200 in total on the brakepads, discs, and the calipers.
Reply from Dylan:
Hi William,
Thanks for review, please could I ask you to elaborate on the low star rankings?
After you amended the booking 4 times with address changes and extra parts, we sourced the parts as quick as we possibly could. We attended the vehicle and with an inspection found rear callipers to be seized, I then got your updated price to you as soon as I could (within 24hrs)!
As for the quote, please remember we use genuine quality parts with 12 months guarantee, Therefore our parts are not going to be the cheapest on the market, unfortunately I don’t control the prices of parts, I simply pass over the price to yourself, but please remember we still need to collect parts etc all costing money! As a business it wouldn’t work if we didn’t make a profit.
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Please remember you are also paying for a trained professional to carry out the work to your vehicle!
I do feel this review is a little unfair as we arrived when we said we would, Carried out a vehicle inspection to a high standard and always had time to speak with you over the many phone calls.
I am sorry you’ve not had a great experience with us,But I’m sure in the future we can change this.. as you can see from our many reviews we strive for customer satisfaction.
All the best
Dylan
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30th September 2023
Renault Kadjar Brake pads replacement - front (all)
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Communication
Darren was quick and clean. Very friendly . I was super happy how he replaced my break pads me and my family never see someone work that good in are life.
28th September 2023
Dacia Sandero Stepway Interim Service
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Quality
Punctuality
Communication
Dylan's customer service was good.
Informed me of all aspects of the work he carried out and was Knowledgeable
with all information offered.
Also pleased to say that he found a tool that had been left in the engine
compartment, which may have caused problems A big thank to Dylan
for this finding.
Would recommend
28th September 2023
Toyota iQ Starter motor replacement
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Quality
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Communication
On time, very helpful and skilled mechanic. Very happy with his work and much better than using any garage. Would recommend 100%
11th September 2023
Nissan Juke Brake pads replacement - rear (all)
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Communication
Dylan was fantastic. Kept me informed of his arrival time, silly me had only booked for break pads and I needed the discs as well not a problem at all Dylan rebooked me in and got the discs as well is also sourcing another part for me which is beyond what I asked of him Very professional and nice guy.
8th September 2023
Mazda Mazda6 Standard Pre-purchase Inspection
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Quality
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Communication
Dylan carried out a thorough inspection and highlighted some defects which I used to negotiate a better price. Excellent follow up call to explain the report. Only 4 star fir punctuality but he did message and let me know he would be late due to heavy traffic. Excellent service
8th September 2023
Audi Q5 Fitting fuel pipe
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Communication
Dylan was first class. Prompt, kept in touch, quickly identified the issue, explained what was needed and sorted it all quickly and without fuss.
7th September 2023
Volkswagen Passat Brake discs and pads replacement - rear (both)
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Dylan was great. Very friendly and knowledgeable. Rear brakes and pads fitted in no time just outside my house. Excellent service.
5th September 2023
Chrysler Ypsilon Battery replacement (vehicles without stop/start system)
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Communication
Dylan was great, friendly and very quick. Very happy with him. Was on time did the job effectively and quickly. I would recommend him 100%
I'm Dylan your local mobile mechanic.
I have always had a passion for cars from a very young age, hence my career choice.
I started out as an apprentice in my local independent garage working on a wide range of vehicles, plant and machinery. after 4 years and completing my apprenticeship it was time for a new challenge. A Volkswagen Dealership, this where I developed my skills and grew my knowledge even further. Until COVID-19 struck! I was put onto furlough. I had always wanted to become self employed and with all the extra time this was the best opportunity for me to go for it!
Fast forward 3 years I have never been happier!
I do occasional work for local dealerships through an agency inc - BMW, Kia, Peugeot, Mg, Suzuki, Volvo and VW
I am fully mobile and come to you at a convenient time and location offering a wide range of services.
Please don't hesitate to get in touch if you think we can help you. Read more