Average Rating
From 201711 reviews
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| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Dean was excellent, he messaged me saying an ETA and also when he was outside my house, he was very friendly and explained what was wrong with the car, I was extremely satisfied with his work and punctuality.
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Really nice guy would definitely use again Great job gave good advice Would recommend for everybody
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Akmal picked up the car on time - was very polite when talking to my wife. We left him specific instructions when returning the car as we were goign to be out and they were followed to the letter. He called my mobile and left a message with an update. He called again and managed to speak to me and as a gesture had topped my Add Blue - really unexpected and appreciated.
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Aye ,Kalvin was good about what a was doing,but unfortunately the spare that I need is a bit hard to get a hold of. He knew his job ok.
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Dan was very friendly and professional . Even with the bad weather conditions
Vehicle Health Check
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Haroon did a great job today. He clearly has a great deal of experience explaining everything to me and giving updates as he worked. I would thoroughly recommend him. This is my first experience with click mechanic and am very impressed.
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Fine nice friendly chap was late but kept me up to date so no problem. Promised he would send me diagnostics report did txt him asking for have not got so disappointed
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I won’t know that until I’ve tried the car out, but what he’s done I can highly recommend him Nice guy
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Absolutely brilliant. We got hit by bad weather and they had to rearrange, which was no problem at all. The work was done quickly and efficiently, and I would definitely recommend Valley Auro to anyone.
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We had an oil service booked in and unfortunately we had some warning lights come up on the dash the night before and the car went into limp mode. Jameel was incredibly helpful and professional. Good communication throughout. The car was collected and dropped off when I was told it would be. Additional work required was clearly communicated and quotes were received promptly. Overall a fantastic experience, everyone was very friendly and transparent and we now have a working car again. 10/10 would recommend and we will use again.
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Yes he was great Thankyou, showed a genuine interest in my vehicle and finished the job regardless of the obstacles.
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Earl was really friendly, approachable and professional. He made the whole experience really easy and explained the options to us. His communication throughout was great, and he responded quickly, came out and diagnosed the issue and was back the next morning to do the fix we had agreed. I would definitely recommend Earl and contact him for future mechanic needs.
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The Mechanic was very friendly and seemed to do a very thorough check of my car. He identified the issue but as it was ECU I will need to get an electrician Mechanic to look at it.
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Arrived as planned to collect my car. Very polite and listened to what I had to say. Alistair phoned me to discuss the worked needed before commencing and kept me updated until my car was returned. So happy I have found a good and honest mechanic and will definitely use again.
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Second time I have gone with these guys and very happy. They are very quick super friendly and communicate really well throughout the whole process and even after all is complete.
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Joe came within the agreed time frame and all went well with the work required
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Car was collected on time - service & MOT done and car returned 4 hours alter
MOT with collection & delivery
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James was so helpful and quite knowledgeable of his work, couldn’t help it but just admire the work done on my car and how interactive he is. Would ask for him any day anytime.
Additional labour for time spent trying to free seized caliper, caliper beyond repair and customer declined new caliper
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He is really good, he keep me updated for the time and schedule, in addition he even correct the previous diagnosis from the previous mechanic.
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Very friendly and knowledgeable. Good communication and explanation regarding other work that need doing. Just glad it passed the MOT.
Major Service