ICON Automotive , Cambridgeshire | ClickMechanic

(33 ratings)
-
16 years professional experience
-
105 completed bookings
-
Active since January 2025
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 2 Accredited
- ATA Level 3 Accredited
- ATA Level 4 Accredited
- IMI Member
ICON Automotive , Cambridgeshire | ClickMechanic
James B
18th September 2025
Nissan Qashqai Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I’m hoping you still have me on record for the company that replaced my clutch late last year or early this year. The car has been nowhere else since that repair. They had to do the job twice because the wasn’t operating well. They also said they had to work on/clean the DPF!
When this engineer, James, came to service and MOT my car he quoted £212! When he got down to it he found the DPF had a hole in it and a ‘bandage’ wrapped round it. This could only have been done by the previous company!
The DPC has had to be replaced at a cost of around £1500! So my final bill from Icon motors and James Black is over £2000! He had my car for six days in total! My car also failed the first MOT after James had serviced it, which meant more work!
So no, I’m not very happy with my experiences with Click Mechanic!
So no, I’m no.
11th September 2025
Vauxhall Astra Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Very good communication, friendly efficient,and punctual, very happy, thank you
9th September 2025
Vauxhall Meriva Alternator replacement
Overall
Quality
Punctuality
Communication
Jame was auper lovely, even though my car is a bit of a trial to work on, due to the ridiculous design of the engine bay.
On time, friendly, great communication and get my car back on the road.
Thank you so much James.
15th August 2025
Ford Focus Service
Overall
Quality
Punctuality
Communication
Told me what was wrong and recommended options. Happy with what he said. Thank you
11th August 2025
Ford Fiesta Starter motor replacement
Overall
Quality
Punctuality
Communication
James phoned to ask if he could come early, and when he arrived, he was friendly and got with checking the car before carrying out the work that was needed, which was replacing the starter motor. Would definitely recommend thank you
10th August 2025
Ford Focus Water pump replacement
Overall
Quality
Punctuality
Communication
James was fantastic he swapped the booking for Friday evening instead of the Saturday I asked. He phoned prior to this I accepted. Couldn't be any more happier with James. Please thank him again for me
9th August 2025
Ford Ka Cv boot
Overall
Quality
Punctuality
Communication
James was very nice & friendly. He was very knowledgable and I was very happy with service
9th August 2025
Jaguar F-PACE Timing chain kit replacement
Overall
Quality
Punctuality
Communication
Great service provided and great communication keeping me informed on progress.
Highly recommend
1st August 2025
Volkswagen Transporter Thermostat replacement
Overall
Quality
Punctuality
Communication
James called ahead to check and arrived earlier than expected which was great. Very knowledgeable and helpful with the task and completed in good time. Would recommend and use again. Thank you 👍
31st July 2025
Vauxhall Zafira Tourer Thermostat replacement
Overall
Quality
Punctuality
Communication
Very happy with James, he explained to me the process of fixing my issue. Overall great service and will use again.