Average Rating
From 204170 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Rhalf was very knowledgeable and understood the job as I added extra details.
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Great job, did everything on site and quick. Front and rear brake pads replacement.
Brake pads replacement - rear (all)
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Shaid serviced my car, carried out a pre MOT inspection and the MOT. He is extremely knowledgeable about Volvo cars, and likes to ensure that they are in tip-top condition. I would recommend him for any Volvo servicing.
MOT with collection & delivery
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Kagan was really good. Arrived early, got on with the job ..explained what was done and any additional issues which may occur. Very impressed with his work, and attitude. Thank you.
Brake pads replacement - rear (all)
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Very happy with the major service and mot. Friendly mechanic and explained things well.
MOT with collection & delivery
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Shamas as turned out to be a complete scam and I’m utterly disappointed in click mechanics having expose me to such level of scam. Shamas had manage to convinced me that he needed to work on my car in his work shop after I paid ClickMechanic and the clutch pedal he claimed to repair still hasn’t been worked on. He had privately arranged for my car to be taken to his workshop and made me paid £40 promising I’m in good hands. He said the work was actually going to take a whole day if I don’t bring it down to the garage. He kept the car with him for a few days, told me to pay £550 for clutch pedal which I refused. Shamas apologies, said that price was a mistake, then asked me to pay £150 to change the clutch pedal, and at the last minute when my car was to get shipped back to me he came up with another issue that clutch cylinder is damaged too and now I should pay £550 instead of £150. At this stage I was desperate for my car cause I need it to get to and from work, I paid him £550. Also paid to shipped the car back , I noticed my fuel level has gone down. I also noticed the clutch pedal hasn’t been changed to a new one but he’s managed to fix the car. So I demanded to see the receipt for the clutch pedal and cylinder he claimed to get from Volkswagen StokeOnTrent and that is when he stopped picking my calls or responding in any way.
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Michael showed me what he was doing and answered some questions I had while he carried out the service
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Jamie was excellent in all aspects of his work, I am very happy with him working on my car any time. Thank You Jamie.
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Yes thank you Eddie and partner you both were very polite and knowledgeable and explained to me what the problem was. Im sure my car will run as smoothly as should be now...I forgot to asked you for the guarantee on this job. Can u confirmed for me please by email please?
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Inspection work - did a great review of the car and identified problems that weren't known before
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I am completely disillusioned with Click Mechanic and will never use them again. Their system allows a mechanic to accept a job even if they are over 50 miles away. They claim the confirmation email states the location of the mechanic but it doesn’t or it didn’t in my case. I raised numerous cases and contacted the company direct but they were are closed without my knowledge and I have had to absorb £30 petrol on top of the price. Not only that the car was returned as filthy as I ve ever seen it. I raised numerous ‘complaints’ about this sending in photos but they claimed it was just normal filth from the road which it most definitely wasn’t. It must have been driven up a dirt track or something. Click Mechanic continually batted away any responsibility for a dissatisfied customer and simply closed my complaint without my knowledge. Totally unacceptable customer service and would would never recommend anyone using them as there is no come back for customer issues.
MOT with collection & delivery
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kris was good except he was running a bit late everything done satisfactory good lad.
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Luke couldn't have been better. Very knowledgable with his work and helped me understand more to do with my car. Carried out the work within a very reasonable time and was very friendly and nice to talk with. Would highly recommend.
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Euan was friendly, Communicated by text and updated re slight arrival time change . All good Confirmed verbally what he would doing re the service. Carried out the work on site, albeit in the rain without any complaints and efficiently. Provided advise on additional work to be considered in the near future Would recommend
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George was fantastic! Really friendly and lovely guy! Will be using him in the future for sure!
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Did a great job at diagnosing problem Would recommend No more detail to add
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Frans was very friendly and knowledgeable about work he was doing. Came in time, very polite. He definitely knows he job.
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Paul did a great job. He got on with the job and completed all work within time.
Brake pads replacement - rear (all)
Tyre fitting
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Craig was brilliant. Punctual and have re booked him for next Thursday for the work that needs doing on the car. Can't fault him
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Graham was first class and did a great job in super quick time with good communication.