Average Rating
From 208497 reviews
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| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Mathew was brilliant, he texted me a time when he would arrive and carried out the replacement of the starter motor with no problems.
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The best money I've spent during my car search. He was punctual, professional and concise. Made me feel heard and made sure I understood. Definitely highly recommend!
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Justin was excellent - great communication from the start, a speedy service, and he took the time to explain the issues honestly which I appreciate.
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Great job couldn't be happier really nice guy aswell completed all work really quickly and cleaned the area aswell
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Joshua was fantastic. Not only did he arrive bang on time he installed the part incredibly fast and efficiently. Couldn't fault the guy and would highly recommend!
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Duane was very friendly and professional, when leaving your car in the hands of mechanics you would want to feel comfortable and confident in their assessment and the work they are undergoing and I felt that and was not disappointed.
Diagnostic Inspection
Vehicle Health Check
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Sean arrived on time, was friendly, polite and carried out all the work as planned. Fantastic service, easy to book, great communication throughout.
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Alastair was terrific, services offered spoton. Extra work was done promptly and at reasonable costs.
Brake pads replacement - front (all)
Major Service
MOT with collection & delivery
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Zia carried out the work ( service and front pads & discs) to a good standard. Work was carried out on our drive with minimal fuss. Would recommend Zia and happily use him again.
Full Service
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Very nice guy Knew what he was doing and gave me advice on how to fix the problem Would definitely recommend to anyone
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Arrived on time and completed the job very quickly and with no mess, highly recommended
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Great mechanic, did a good job changing my alternator and belt. Would recommend AA++
Alternator belt replacement
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Great service from start to finish. Explained everything ongoing. Would recommend.
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Brilliant. Friendly and completed the work efficiently. Would recommend.
Brake discs and pads replacement - rear (both)
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Quick, tidy, knowledgable and efficient. Happy with work carried out and how professional they were.
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Brilliant service. Josh was friendly and professional. On time and done within time. Can’t ask for anything more really. Highly recommend
MOT with collection & delivery
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Jordan was knowledgeable, friendly, did a full diagnostic and found my coolant leak. Replaced it and now the car is run able again. Happy with the quality of work provided. This is more for click mechanic. There was a lot of miscommunication and false information during this booking and the call I received was not the best customer service I have ever had. Offering to cancel a job which is not completed is a condescending option and will only irate a customer, especially when they are then told they may not be able to get the part either if it was booked with someone else. We are all human and problems with distribution happens, but how this is communicated to the customer who is already stressed about the car being broken needs work. I would have used ClickMechanic again however this experience has now put me off as the management and scheduling needs work.
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So helpful! They picked up my car, kept me up to date on the work that was needed, and then brought the car back the next day. Would happily go to them again!
Vehicle Health Check
Replace spark plugs and coil packs
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The work was great, MoT & Full Service, brought the van back home the next morning. All good, cheers !
MOT with collection & delivery
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Very friendly and very thorough. Really good communication. Thank you very much.