My mechanic was prompt, reliable and responded immediately to a request for a call back

Martin was friendly, chatty and knew his stuff. Was tidy and clean left no mess. Also showed me the damaged part and explained what it should of looked like. Which was above and beyond making me feel like I wasn't getting the work done for no reason.

Very good and friendly and very happy with the work that was done . On time and kept me informed while doing refill on aircon

Dan did an excellent job in all aspects of servicing my car and showing me why extra work was needed.

AWFUL. DO NOT USE!!!! I wouldn’t wish Valley Autos on my worst enemy. I initially contacted Valley Autos because I had a stuck calliper and worn brake pads and discs. I arranged for them to inspect the car first — this was on a Sunday, so I paid extra for the ‘premium’ service. After the inspection, they informed me I also needed a new calliper. With my brakes now disconnected, they left the car and safe until the next day. When they returned Monday with a calliper — it was the WRONG one. I’d already taken the day off work expecting the repair to be done, but nope — still no working car. Tuesday rolled around, still no calliper, still no car, and another wasted day off. Sure, I get that sourcing parts takes time, especially on a weekend — but when they did finally order them, they still got it wrong. Finally, Wednesday, after three full days of me being without a vehicle and unable to work, they managed to get the parts and finish the job. Despite everything, I stayed calm and gave them the benefit of the doubt. Mistakes happen, right? If the service is professional and the work is solid, I’m happy to pay. That’s not what happened here. Shortly after the job was “done,” I noticed damage to the inside of my alloy wheel — freshly refurbished, diamond-cut alloys, now scratched down to the paint. Clearly from carelessly removing and refitting the wheel. No respect or attention to detail. And just as I was discovering this, I started getting calls and messages demanding payment. Unbelievable. It took them three days to sort their mess out, but I couldn’t even get a few hours to make a payment? The urgency made sense in hindsight — they probably knew the state they’d left my car in and didn’t want me to realize it before handing over the money. When I raised the damage with them, I was dismissed. No apology, no goodwill gesture, no offer to put things right. Just a token £40 offered begrudgingly — based on their assumption that a wheel refurb doesn’t cost more. As if I’d take their word for anything after what I’d just experienced. And the cherry on top? The whole thing cost me over £300. What a mug. Fast forward 4 months — I get a brake fluid warning light. Strange. I top up the fluid and take it to a real garage. I mention the replaced calliper and ask them to take a look. What they found was shocking: 1. The flexi hose wasn’t fixed in place — it’s meant to be secured through a bracket to reduce stress and align it properly. 2. The pipe connecting the flexi hose to the calliper wasn’t even hand-tight. The mechanic showed me — fluid was literally leaking out when the brakes were applied. 3. The support clip for the flexi pipe was missing altogether. A part had to be ordered because Valley Autos just… didn’t bother fitting it. Two of those faults I can show in photos — along with the alloy damage. But the most damning thing? After again reaching out to Sarah — politely — to try and have a conversation, I was totally ignored. Multiple messages, no reply. No responsibility. No professionalism. They don’t care one bit about the safety of their customers or the quality of their work. And that’s the thing — the actual work was terrifyingly bad, but somehow it was still overshadowed by the truly atrocious customer service. It’s clear Valley Autos doesn’t stand by their work or their customers. Now that a real garage has fixed their mess properly — without damaging anything, ordering the right parts first time, and treating me with respect — I can finally drive safely again. Avoid Valley Autos at all costs. Absolutely shocking from start to finish.

Josheph was brilliant and I am very pleased with his work He was very friendly and knowledgeable and also gave great advice for the future

Sakhamuzi was great, very professional and friendly and managed to fix the issue (engine light flashing). He was knowledgeable and explained things well. Would certainly recommend and would rely on his services again. Thank you Sakhamuzi :)

The MOT and Service were carried out really well. Bit of a small delay in picking the car up and I felt I had to remind the garage After a a bit of slowness in communication it flowed well eventually I was very happy with the service I got overall however

Charlie was fantastic! Very good communication. He kindly moved our appointment as we had a last min commitments. He gave honest feedback on the car and was very knowledgeable! Would highly recommended going forwards

Great mechanic, had the job done nice and quick and the level of work was exceptional!!

Martin was very friendly, professional and efficient. He arrived exactly on time, confirmed what he was going to do, and finished well within the stated timeframe. Upon completion he showed me the parts he had replaced and explained what he had done. He also offered advice for future reference. It was a pleasure to meet him and would not hesitate to recommend Clickmechanic to others.

1st class all round Good coms Came early Well pleased Well deffo use again

Mechanic came very promptly, seemed knowledgeable and was helpful. Diagnosed issue and gave further quote

James was so good. He was punctual, friendly. He actually put my mind at rest to be honest. I will not hesitate to recommend him any where because he is such a very good guy

Very impressed. Came and picked up the van did the work and dropped it back. Was avaliable to talk when needed and was very polite.

William was excellent. Polite, very knowledgeable about the car and did an extremely thorough inspection. Was flexible with the car dealer about arrival time and arranged an earlier appointment which was great as we needed the check asap. Rang me straight after and talked through the whole report on the phone so I was able to make an immediate decision. As a woman who knows very little about car mechanics or what to look out for on 2nd hand vehicles, he made everything understandable and I felt I could trust him completely - which is a priceless service. I would definitely recommend him to other women drivers. Thanks William

Andrei was great from the beginning to the end of the job. He took on a tough job in replacing the turbo on my Renault megane. He explained everything to me regarding the job, collected and returned my car and done an excellent job. I would definitely recommend him to anyone.

First time using Click Mechanic but nothing to worry about, Martin was great. Good communication and changed the rear brake pads quickly and efficiently. Highly recommended.

Mechanic was excellent-kept in touch before appointment to let me know ETA. On arrival was very polite and cracked on with the job upon finishing he explained everything to me in terms I would understand. Also suggested cost-effective ways to resolve the issue including offering to come back himself.

They came only done half the work so far the service waiting for washer to be done yet service seams good but needed the washer done mostly