Complete Vehicle Repairs , London | ClickMechanic
(34 ratings)
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16 years professional experience
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136 completed bookings
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Active since July 2024
Qualifications
- NVQ Level 3 Qualified
Complete Vehicle Repairs , London | ClickMechanic
Munahmmad M
1st February 2026
Toyota Verso Full Service
Overall
Quality
Punctuality
Communication
Great and it is good value for money. The mechanic inform us the price and repair works which might be require before any work being carried out.
16th January 2026
Skoda Rapid Spaceback Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Poor and disappointing service – lack of transparency and rushed approach
I had a very poor experience with ClickMechanic and would not recommend them for servicing or MOT.
I booked with the understanding that there would be some level of basic vehicle inspection before the MOT, especially for obvious items like brake condition. Instead, the mechanic went straight into the MOT without any preliminary checks, and unsurprisingly, several basic issues (like brake disc and pad wear) were highlighted during the MOT itself. These are things that should have been easily spotted beforehand.
After the MOT, I was contacted with a repair quote that lacked transparency.
There was no clear breakdown of labour vs parts, and more importantly, no mention of the brand or quality of brake components being used. When you’re being asked to approve a significant repair cost, this lack of detail feels unprofessional and concerning.
The overall communication was also disappointing. The tone felt rushed and transactional, not customer-focused. I did not feel guided or reassured — instead, it felt like pressure to quickly approve repairs without fully understanding what I was paying for.
While the work may eventually get done, the process lacks clarity, transparency, and basic customer care. Given the cost involved, I expected far better communication and a more thorough approach.
Overall, this experience has reduced my trust in ClickMechanic. I would advise others to be cautious, ask very specific questions upfront, or consider alternative providers for servicing and MOTs.
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14th January 2026
Skoda Fabia MOT with collection & delivery
Major Service
Coolant Fix Service
Overall
Quality
Punctuality
Communication
Excellent job, very good. Excellent very good. Excellent, very good. Excellent, very good.
12th January 2026
Vauxhall Corsa Water pump replacement
Water pump pulley replacement
Thermostat replacement
Overall
Quality
Punctuality
Communication
Stepped in at the last minute to do the job on my car. Came to collect it and dropped it back off once complete.
7th January 2026
Suzuki Vitara MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Great service and hassle free as usual. Car was picked up and bought back on time. Annual service and MOT with a reasonable price.
5th January 2026
Land Rover Range Rover Brake discs and pads replacement - front (both)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Farooq and team was knowledgeable and advised on the job so as to upgrade to a more suitable part for the car. Happy with service provided.
31st December 2025
BMW 1 Series MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Quick and thorough service. Excellent communication and punctuality. Absolutely no complaints from me!
17th December 2025
Volvo XC60 Interim Service
MOT with collection & delivery
Coolant housing gasket replaced
Overall
Quality
Punctuality
Communication
Really nice, friendly and personable mechanic. explained the issues so that i understood
17th December 2025
Ford Ka Clutch replacement
Overall
Quality
Punctuality
Communication
Really good fantastic very polite and friendly defo recommend yes very happy car is driving nicely
11th December 2025
Volkswagen Golf MOT with collection & delivery
Diagnostic Inspection
Overall
Quality
Punctuality
Communication
The service provided was first class. They linked me to a garage within hours and the work was completed withing 2 days