Everyone was friendly and the whole process was excellent from start to finish. Alistair contacted me before my car was collected which enabled me to explain the issues I had in more detail. Highly recommended.

honesty, quality work, clear communication, and excellent customer service,

Joe was punctual, professional, and clearly knowledgeable. He replaced both rear shock absorbers efficiently and explained the work clearly. The car feels much more stable now. Communication was excellent throughout and I’d happily use Joe again for my next jobs.

Chris was great ! Had both rear brake discs and pads changed no issues at all, and communication was excellent definitely recommend

Gareth was great, friendly, hard working even in the low temperatures. I highly recommend him to do your repairs.

Mechanic was great. He arrived when he said he would. Was courteous and polite and confirmed a time for returning my vehicle. The vehicle was brought back an hour earlier than agreed with my front and back brake pads/discs replaced. No complaints great work

Very friendly, efficient and great communication. I would definitely recommend!

Wojciech called to see if he could come early. Arrived spot on time, and was very courteous. His knowledge was brilliant and he soon found a fault I had not spotted. Probably the nicest mechanic I've met.

Keiran was great. He knew what he was doing. He communicated well and let me know when circumstances outside his control changed what time he would arrive. He explained what he had done after completing the work.

Luke was fantastic from start to finish. Incredibly knowledgeable and professional. I am very happy with the work carried out! ⭐️⭐️⭐️⭐️⭐️

Dear Sir or Madam, I am writing to make a formal complaint regarding the work carried out on my vehicle by Motorata Garage, Manchester. This complaint relates to serious delays, lack of communication, unsafe practices, damage caused to my vehicle, and the failure to complete the agreed repair. My vehicle was collected on 26th December and taken to your garage for a timing chain replacement. I was explicitly informed that the vehicle would be completed and ready for collection on 27th December, and I paid an additional fee for an expedited service due to my reliance on the vehicle for work during the Christmas period. After repeated attempts to contact the garage on the 27th December, none of my calls were answered. As a result, I had no option but to arrange transport and travel over an hour to the garage in person. Upon arrival, I found my car parked outside untouched. I spoke directly with a mechanic who confirmed that no work had been carried out and advised that the vehicle would instead be completed by Monday or Tuesday, which I reluctantly accepted before returning home. By Tuesday, the vehicle was still not ready. After finally making contact with the mechanic, I was informed that work had still not begun and that completion would now be Saturday 2nd January. On the Saturday, I was told the car would be ready by 6:00 pm. When I arrived, the vehicle was still jacked up and actively being worked on. While waiting, I personally witnessed multiple serious safety breaches, including:     •    Mechanics smoking cigarettes inside the garage near vehicles     •    A mechanic consuming alcohol (a bottle of whiskey) while working on cars This behaviour is completely unacceptable and presents a serious safety risk. While my vehicle was being moved, I witnessed it being crashed into a tonne bag of sand, impacting the passenger side. In addition, my vehicle now has significant damage to both sills, consistent with incorrect jacking. I have photographic evidence showing the vehicle undamaged while on the recovery truck prior to arrival at your garage. The collision was also captured on external CCTV. Despite assurances that the timing chain work had been completed, the vehicle is not fixed. On my journey home, the car immediately entered limp mode. Diagnostic checks using my OBD scanner revealed the following fault codes:     •    P25AC00     •    P152800     •    P105000 These fault codes relate directly to the camshaft system, which forms part of the work that should have been carried out during a timing chain replacement. These fault codes were not present prior to the vehicle entering your garage. Upon discovering that the vehicle was not repaired correctly, I made further attempts to contact the garage, but once again received no response. As a result of the above, I will now be taking my vehicle to another independent garage for a full inspection. This inspection will:     •    Assess and document all damage caused to my vehicle     •    Confirm whether the timing chain work has been completed at all     •    Identify any additional faults or negligence resulting from your work This report will be used as formal evidence. In summary, I am raising the following issues:     •    Failure to complete work within the agreed timeframe     •    Failure to communicate     •    Unsafe and unprofessional conduct     •    Damage caused to my vehicle     •    Incomplete and/or defective repair work I am therefore demanding the following:     1.    A full refund for all work carried out     2.    Full compensation for damage to both sills     3.    Full compensation for the collision damage caused on your premises     4.    Compensation for loss of time, travel, and inconvenience     5.    Immediate written confirmation of how and when this matter will be resolved If this issue is not resolved promptly, I will escalate the matter to Trading Standards and pursue further action using all available evidence, including photographs, diagnostic reports, CCTV footage, and the independent garage assessment. I expect an urgent response. Yours sincerely, Callum

Friendly and helpful. Successfully diagnosed potential problems and offered plans of action to resolve.

Daniel did a fantastic job, the communication throughout was great. My car drives quiet again now.

Great communication advice and efficient workmanship, very happy would recommend the service, Simon was great, Thank you.

Robert was Terrific. A very nice person and very friendly. A brilliant mechanic, who carried out the work in a first-class manner and much quicker than I thought.

Mohammed went the extra mile to ensure that got my car back asap despite a few supplier issues due to the holiday period. Picked up the vehicle as it wasn’t driveable and delivered back to my front door. Would highly recommend him and would use him again.

Andrei was absolutely amazing he was in and out and done the job perfectly. If I were to be harsh and critic there could’ve been a little more communication but he was absolutely amazing

Irfan was great. A mechanic came to mine, collected my car and took it to the garage. I was called and advised of a further issue and it was all sorted for me. They even changed my front lightbulb which was super great. I’ll definitely be using them in the future

Ryan was incredibly helpful, friendly and knowledgeable. Highly recommended.

Ash top guy excellent service very knowledgeable will definitely recommend to family and friends