Average Rating
From 201756 reviews
| Quality | |
| Punctuality | |
| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Just simple and good quality service. Peugeot 208 brake disk,pads replacement, oil and filter
Engine oil & filter replacement
Quality
Punctuality
Communication
Abdul was very good,sorted my issue with car in no time. Very happy with all you done.
Quality
Punctuality
Communication
Robert done a great job, there was a cancellation so he turned up earlier than planned which was great. Robert was also kind enough to remove and dry the spark plugs as the engine was not starting and highlighted that the Camshaft sensor may need replacing and to keep an eye on the timing chain as it is getting to a point of needing replacing. He was quick and efficient with the job and everything seems to be running well now, so far so good.
Quality
Punctuality
Communication
All good. Happy with the work. Good advice too. Very handy to get someone to come at short notice near Christmas.
Auxiliary drive belt replacement
Quality
Punctuality
Communication
Thomas was fantastic, picked the car up at 9 on the dot. the work was carried out and the car was returned & he advised me on what else needed to be replaced with pictures of the work carried out & what needed attention. Thank you Thomas
Engine oil & filter replacement
Quality
Punctuality
Communication
Very happy with Nathaniel’s services, very helpful and polite. Also included me every step of the way and explained and advised me on the issue. Thank you ☺️
Vehicle Health Check
Quality
Punctuality
Communication
Nathaniel was truly amazing and thorough. He spotted an oil leak which could’ve charged us a lot of money to fix after purchase. He also highlighted other significant issues and cosmetic damages which helped us get all the issues resolved prior to purchase. He even offered to look through the pictures of the repairs to provide his opinion on the reliability of the repairs. He updated us over the phone and provided a written report in less than 24 hours. We can’t thank him enough for his amazing service.
Quality
Punctuality
Communication
Great work done. Friendly and quick and my car was delivered back to me early than I thought.Will be using them again. Thank you
Quality
Punctuality
Communication
Very welcoming and went beyond what i paid for will definetly use again. Was on time and was polite and very knowledgable and as i said went beyond what i paid for
Quality
Punctuality
Communication
Ian was great, really friendly and helpful plus took the time to explain things. Very grateful. Many thanks.
Quality
Punctuality
Communication
Friendly and approachable really nice guy. Showed me the old plugs for reassurance
Quality
Punctuality
Communication
Great, really friendly and quick process. Will definitely use again! Very happy with the work carried out and will be recommending to family and friends
Quality
Punctuality
Communication
I booked a major service and MOT, and while the initial collection was punctual, the experience went downhill from there. Upon return, I was charged £13 for petrol without prior notice or explanation; the tank didn't even appear to have been topped up. Worse yet, the delivery driver’s own vehicle broke down on my driveway. He had to jump-start his car using mine, and in the process, he left a terminal lid open and the battery drained. This left my car completely unresponsive 30 minutes later, forcing me to walk to collect my son from nursery. I was genuinely concerned the electrics had been damaged. Furthermore, the 'major service' seemed inadequate; I only received videos of an oil and filter change, which falls far short of the comprehensive checks Peugeot recommends. Based on this unprofessional conduct and poor service, I will not be using ClickMechanic or this specific mechanic again.
MOT with collection & delivery
Quality
Punctuality
Communication
Yes the mechanic that called out was Simon and he immediately spotted the issue and although ultimately it could not be fixed 100% he carried out a full DPF regeneration and informed me of the next steps available to get the job completed
Quality
Punctuality
Communication
Very good and knowledgeable. Spotted a crack in the tyre which will hopefully save me £50 or so
Quality
Punctuality
Communication
Called when he was on his was and was very respectful on my property, got the job done in a good time
Quality
Punctuality
Communication
I was very happy, booked for my front brakes to be replaced in the morning and had confirmation of an appointment the same day - unfortunately had to be rearranged the following day due to heavy rain. Brakes fixed within 24 hours and very happy. Thank-you.
Quality
Punctuality
Communication
James arranged for the recovery of my vehicle which was a god send…..although the job didn’t go too smoothly to start with due to unavailable parts James remained very professional throughout, he is a very friendly, knowledgeable guy that had my best interest at heart, he even collected me when the work was completed, he has done a brilliant job and I highly recommend him……and will definitely be using him for any future work……..Thanks James 😊
Quality
Punctuality
Communication
The mechanic was very knowledgable and easy to deal with. I will be using them for future works on my car.
Quality
Punctuality
Communication
Lee was absolutely fantastic! When I called him to look out for something, he had already spotted it. This guy is the business!! Great communication & transparent service. Thank you!
Vehicle Health Check