Average Rating
From 186269 reviews
| Quality | |
| Punctuality | |
| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Shan was fantastic. I was one of those guys that has succumbed to the allure of a Range Rover. The car was being sold by a dealer about a solid hour’s drive from me and i am not a mechanic. Heeded the warnings online and booked the pre-inspection as for the same could by the 2008 3.6 TDV8 with impeccable history but cos of ULEZ and the 5.0 V8 was tempted if mechanic thought it was a good car… These mechanics and especially Shan in North Surrey work for you best interests and was very honest. The issues with the car were plan to see and i booked this due to the part history. Obviously concerned dealer could slip him a note and say all good and think im stupid. Shan was very honest, worked for my best interest, and saved me a journey where i might have got too excited and pressured to buy the car…. Also, info helps to negotiate and had the dealer been open to that before i might have tried but fact he wasnt on initial call and confident for this inspection made my decision not to bother. 100% worth the money and from the pictures and talk on the phone i know what to look for on the one i have agreed to buy (with meticulous perfect history)! Great service worth the money if you’re spending a lump and dont want to be made a fool and regret it!
Quality
Punctuality
Communication
Very punctual, good communication and an excellent standard of work completed.
MOT with collection & delivery
Quality
Punctuality
Communication
James was communicative, prompt and efficient; provided an accurate and honest pre-inspection report which gave us the confidence to complete the purchase of a car for our son.
Quality
Punctuality
Communication
Everything was fine (having never used this option before). The process worked very well. Service & MOT carried out as required. No complaints. Recommended!!
MOT with collection & delivery
Quality
Punctuality
Communication
Great service provided definitely recommend highly full service and mot collection and delivery
MOT with collection & delivery
Quality
Punctuality
Communication
First appointment was cancelled due to the mechanic running late. Second appointment was booked for the next day. Arrived within time window. Repair completed and my car is working great. Thanks
Quality
Punctuality
Communication
Simon was great- showed up, didn’t complain about the horrendous weather, cared about finding out what the problem was and got my car starting again- when it seemed like it never would. Was friendly and chatty and very knowledgable, would 100% recommend.
Quality
Punctuality
Communication
William was excellent. He analysed my car issues in a logical and professional manner. He showed good mechanical knowledge and friendly. He found my issues accurately, so I can fix the issues with appropriate solutions.
Quality
Punctuality
Communication
They were great, made it simple and easy going, no stress and very understanding
MOT with collection & delivery
Quality
Punctuality
Communication
I have no complaints about the service or the mechanics himself. He was great, friendly, punctual and knowledgeable. The experience has set me on continuing to use the company for the time being.
Quality
Punctuality
Communication
Gurmel was very knowledgeable and helpful, he checked the car and talk me through all possible solutions to the problem.
Quality
Punctuality
Communication
Although he could not fix my car due to another fault he was very honest and upfront about the problem and said he will help with a quote, a genuine nice guy, highly recommended.
Quality
Punctuality
Communication
Nathan was great, arrived between the agreed time, updates via text prior to his arrival, couple of hours later job done. Really happy and satisfied
Quality
Punctuality
Communication
Excellent guy great service . I will collect the vehicle tomorrow but can’t fault the service I ve received and will definitely recommend them and use them in the future
Lower ball joint replacement - front (driver side)
Front driveshaft CV joint gaiter replacement - outer left
MOT with collection & delivery
Quality
Punctuality
Communication
Great communication, very friendly, job was done quickly and the price was half what we had been quoted at Halfords! We had to drive to Cornwall the next day and fortunately everything went smoothly thanks to Spencer. Will definitely use again.
Quality
Punctuality
Communication
Needed an appointment quickly which garages couldn’t fit in for a week. Very friendly, explained what he was testing, found the fault, fixed it and good to go.
Quality
Punctuality
Communication
Pickle was polite, communicative and thorough. I was very pleased given that no other garages in the immediate area had availability this week to do an oil change.
Quality
Punctuality
Communication
Absolutely fabulous. Kept me informed and to the times as stated. Would definitely use again. Loved the customer service I received. Really liked my car being collected and dropped off.
Replace Screenwash pump
Quality
Punctuality
Communication
I was so impressed with the repair Marc carried out on my car this week. I knew the car (a fiat 500) was long overdue a replacement timing belt and liked the idea of having the repair carried out near my home. Marc was punctual, clearly very knowledgeable about the work required, and although he was obliged to repeat part of the job before he was entirely satisfied, he did not hesitate to ensure the repair was completed properly and professionally. He also test drove my car to ensure all was good before confirming he'd finished. I have no hesitation in recommending Marc to work on your car and plan on booking him again for any future repair or service requirements.
Quality
Punctuality
Communication
Yes, William was friendly, knowledgeable, efficient and took great care to clearly take me through a couple of minor issues and explain them in such a way that I understood. I was very happy with him.