Gareth was punctual and took the time to explain the DPF cleaning and regeneration process. The vehicle currently has no warning lights, so I am not claiming that the clean was unsuccessful.

However, I was disappointed that no before-and-after diagnostic readings, screenshots or photographs were retained to demonstrate the condition of the DPF before the clean and the measurable improvement afterwards.

This became particularly important because Peugeot had advised that the DPF needed to be cleaned before they could investigate any further underlying issues. Without the original before-and-after readings, I have no objective evidence to provide to Peugeot showing the improvement achieved by the £211. 58 service.

Gareth confirmed that the diagnostic equipment showed the soot information, that the regeneration completed to 100% and that the soot values were acceptable afterwards, but unfortunately none of that data was retained.

To his credit, Gareth acknowledged my concern and said that going forward they will take before-and-after photographs of DPF cleans where the data is available.

That is a positive improvement for future customers, but unfortunately it does not help with my own booking.

My advice to anyone having a DPF clean would be to specifically request before-and-after diagnostic evidence before the mechanic disconnects the diagnostic equipment. Read more

Andrew turned up on time and the work was completed with no issues. Advice was given about the repair that was completed. Would recommend

Gareth was absolutely brilliant...on time, efficient and super quick. Highly recommend 👌

Gareth, yet again, was fantastic.
Although a challenging job he persevered and got the job done.
Highly recommend!

Gareth was very friendly, he was on time, it didn’t take him long to fix the problem.

Gareth arrived in the allotted time frames. He had a friendly and polite attitude. Work was completed super quick and I am happy with the results. Will definitely use again. Thank you.

Excellent mechanic. Professional and friendly and got the work done quickly while I carried on with my day

Gareth was fantastic 👏 excellent job very fast , communication was very good

Gareth was great, turned up bang on time and got the work done super quick. Very friendly and took the time to explain things. Very happy!

Highly recommend. Very friendly and knowledgeable. Nice chap to bw fair, he's a credit to you.