Average Rating
From 178535 reviews
Quality | |
Punctuality | |
Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Terrific. Fantastic work and very friendly. On time and good comms. I would highly recommend
Quality
Punctuality
Communication
Fast, professional and useful. I have made my decision based on the report, indispensable
Quality
Punctuality
Communication
Haseeb was polite, helpful and responsive - the car now has a new alternator and a battery.
Alternator belt replacement
Quality
Punctuality
Communication
Robert did an awesome job with my car. Was on time, did the service well, was polite, and explained stuff. Was really helpful and would go back to their service again.
Full Service
Quality
Punctuality
Communication
Henry was brilliant, arrived on time, got on with it and did a great job. Really nice, communicated well and knew what he was doing. I would absolutely recommend him to anybody.
Quality
Punctuality
Communication
Excellent , great work on brakes. Would recommend . On time and work done very quickly.
Brake pads replacement - front (all)
Quality
Punctuality
Communication
I booked the 6-8pm slot. He called me at 7.46pm to tell me he was running late and tried to reschedule for the following morning, when I said that wasn't a possibility he said he would have something to eat, then be with me. I had to call him at 9.11pm to learn he was 10 minutes away. Upon his arrival he confirmed my suspicions, and proceeded to cable tie the problem (despite my request for a more permanent solution) and left. I strongly disagree that this bare minimum level of work mixed with the excess waiting time (causing me to miss out on an engagement that my partner and I were supposed to be attending) is suitable customer service, let alone worth being charged £76.39 for something I could have done myself!
Quality
Punctuality
Communication
Jack was great, kept me up to date with the appointment. Completed the work efficiently. He is even going to carry out my service at the end of the month.
Quality
Punctuality
Communication
These two were legends! They really got stuck in. It was a challenging job. And it seemed like they refused to give up. It’s not quite finished. But they said they were gonna come back and do a bit more. These guys are great.
Car Won't Start Inspection
Quality
Punctuality
Communication
Absolutely brilliant from beginning to end will definitely use you again
Quality
Punctuality
Communication
Outstanding great communication very happy with the work carried out picked car up from me took to there garage then returned to me what a great service
Quality
Punctuality
Communication
Alin was very friendly and knowledgeable and has a professional tools to quicker repair, Advice me to sort out some issues was found during the service. I’d be very happy to see Alin again in the future.
Quality
Punctuality
Communication
Very good service, turning up a bit later than expected but called me 40 minutes before she arrived. So, I'm very glad I used ClickMechanic as it was my first time and I will definitely use their service again and recommend it. Thank you
MOT with collection & delivery
Air conditioning regas (R134a Gas ONLY)
Quality
Punctuality
Communication
Yahya was really friendly and helpful and knowledgeable about his work. Helped me with another issue i had with a sensor on the air flow with engine management light. Will use again if needed thanks
Quality
Punctuality
Communication
Noman was very friendly and knowledgeable. Showed me videos of the work done and explained some minor wear and tear that was found during the service. I’d be very happy to use Noman again in the future.
Quality
Punctuality
Communication
Jared was very helpful and experienced in his role leading to my satisfaction
Quality
Punctuality
Communication
My mechanic was great he explained everything so I could understand what was needed, very knowledgeable.
Quality
Punctuality
Communication
Brilliant , came done the job , talked me though what he was doing , even took a clip of his car to fix a piece of trim on my car
Auxiliary drive belt & tensioner replacement
Quality
Punctuality
Communication
From start to finish, everything was handled and executed efficiently and efficiently.
Fan belt labour
Quality
Punctuality
Communication
Jonathan was excellent and explained everything that he had done, very professional