Average Rating
From 209116 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Car collected on time and returned Ok in the evening. Tried it out the next day and once I got use to the new clutch all was well. Well done to all concerned.
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Danny was exceptional with his diagnoses and overall demeanour! Cannot fault him at all! Would certainly use him again 👍🏻
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James was polite, professional and punctual he did great job and i would highly recommend five stars 🌟
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They were friendly and carried out the work well. They considered my questions and gave advice. Punctual and communicative. Many thanks!
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Phoned to book an earlier slot, arrived on time, friendly and very knowledgeable would definitely recommend and use again.
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I myself am a vehicle technician, I have been so for 8 years now. I chose to use click mechanics for a Premium Pre Purchase inspection as the car I was potentially buying was over 250 miles away. Following Conor's inspection of the vehicle, the report he sent to me and the conversation we had, him stating it was in very good condition and had no current faults. I travelled to purchase the vehicle and drove it home. Upon arriving home I inspected the vehicle myself. I was not impressed with what I have found. For a little context, the vehicle I have brought is a 1999 Mitsubishi Evo 6, so yes it is 25 years old and I fully did not expect a car that was in immaculate condition. However, Conor's Pre Purchase Inspection should have indicated to me, any faults with the car that needed rectifying immediately/ in the near future. The first 2 faults I came across lead me to believe that Conor did not do a proper job inspecting the vehicle at all. Firstly the horn does not work, after a little investigation (Popping out the button) you can see there isn't even any wiring leading to the horn button. Secondly the full beam headlights were inoperable, neither the drivers or passenger's side was working yet the indicator on the dash illuminated. Both of these checks had been reported as 'In working condition' which they are not. The same with the cigarette lighter. This was not the end of the issues with the car though. It became apparent to me on the journey home, that the rear differential is very noisy (excessively so), also, the wheel alignment is off (vehicle pulling left), furthermore the exhaust was extremely loud. All checks on the report marked as 'Good' and 'In working condition'. On further inspection the catalytic converter has been removed from the exhaust and the internals of the exhaust backbox have been taken out, both things that should have been picked up on and reported. Moving on to suspension and driveline, rather interestingly 4WD transmission had on the report been marked as 'Not fitted' yet it certainly is. On the journey home there was a plethora of knocks and bumps, which you can expect from this kind of vehicle, however, I have found excessive play in both rear anti-roll bar drop links and the nearside front anti-roll bar drop link. Furthermore the OSR wheel bearing itself has excessive play and was noisy / rough when rotated. I also discovered both front outer CV boots are split and leaking grease, they appear to have been for some time. Overall thankfully the car got me home. I believe that potentially Conor was 'starry eyed' over the vehicle itself, as on the phone call he constantly referred to the vehicle as a 'Monster' and failed to mention any of the aforementioned faults. I was disappointed the advertised checks were not carried out properly, as knowledge of these faults would have helped weigh into if I should have purchased the vehicle, and potentially aided in any price negotiations.
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Mo was very helpful and explained the issue and gave good advice on where to purchase what was needed.
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Pete was great. Really nice guy and went out of his way to get the job done early. Highly recommended.
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Andy was so good, explained everything and was so helpful. Showed pictures of what had gone wrong
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Andy was knowledgeable, professional and personable. I am completely satisfied with the finished work and would heartily recommend Andy and ClickMechanic.
Replace 2 shocks brake hose top mount
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The service was terrible- I have a flat tyre- the mechanic was on the drive for 2 minutes- he could not find locking nuts remover and charged me £141.16 – I still have a flat tyre and I am £140 out of pocket for nothing- rip off.
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Lucian arrived on time almost to the minute, and worked swiftly to a satisfactory conclusion. He even coped well with having to go and purchase an additional unforeseen part. I would be happy to use him again.
Vehicle Health Check
Drive belt
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Lee was fantastic and super friendly. Definitely recommend. He arrived on time, was thorough and helpful.
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Nice guy freindly and professional prompt and nice to deal with.arrived on time
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Richard did a very good job. What I appreciated most was that despite not be able to fully complete the job on his first visit between 6-8pm he came back on a Sunday at 2pm to resolve the issue with clearing the erroneous warning message. Good communication and very trustworthy. Highly recommended.
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They charged me for wipers replacement £40 even if the front wipers were only 1 month old as I replaced them myself. Also they look exactly the same so I doubt they actually did anything. They didn't even call me about this needed to be replacement. Also I had 2 tyres that needed replacing but they left the old tyres in the boot instead of recycling them.
Full Service
2 X FR TYRE CHANGE
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More than happy and would recommend highly would not hesitate to use again
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Overall decent attitude but their work and knowledge is absolutely shocking left my car with dangerous brakes that were not working properly knowingly saying it's fine to drive shocking.
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Work was done well, on time, same day work... Highly recommend Brake work done in rain. Came to work place in Worcester
Brake caliper replacement - rear (passenger side)
Brake discs and pads replacement - rear (both)
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Awesome service - Came to work place - Rainy day, worked on brakes and sorted additional issues. highly recommend - will be using again