Average Rating
From 210629 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Hanzla arrived on time, knew exactly what he was doing.. he worked quickly and efficiently to get the job done.
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Mechanic was friendly & polite. Arrived on time & completed the work on time. Very efficient
Full Service
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Fantastic communication throughout as I was not physically there for the repair. Punctual and excellent result. Would highly recommend.
Replace both front discs
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Ryan took up a pre-purchase inspection for me on short notice. He was really professional and gave me confidence in the vehicle I am buying whilst flagging up a few small issues for the garage to fix.
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Terrible experience from the start. Jack was originally booked in to arrive at between 8 and 10 on the 15/03/25. At 21.50 on the 14/03/25 he called to say that he had rearranged to the 17/03/25 to arrive between 4 and 6. When he arrived I explained the issues that we were experiencing with the car which were that some lights on the dash were intermittent and the car sometimes went into limp mode. When Jack was present, there was only one light showing. Jack then decided to plug the fault code reader to the car. The code reader didn't work. He then advised to take the car to a main dealer {Peugeot garage}. After only being at my property for about 15 minutes and unable to do the diagnostic inspection that was requested I asked Jack would I be charged even though he was unable to carryout the job. He responded, would I like him to cancel the job and I would only get charged £40 instead of the agreed £64.41. I tried to explain that giving the advice to take the car to a main dealer wasn't a diagnosis. Jack then tried to call clickmechanic to seek advice and try to get a resolution but the phone lines close at 5pm. Jack then left my property and within 5 minutes I received the invoice after being told that he wouldn't log the job as complete until we could speak to someone at clickmechanic. In summary Jack was neither punctual or knowledgeable and arrived at my property without working equipment to carry out a diagnosis. However was really quick to issue an invoice for work that had not been carried out. The whole experience really felt like a scam and unfortunately I've had to inform my card provider of this.
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Jaz is a great mechanic. I am very pleased with the work he carried out. He actually came to my workplace to do the work, so the job was done earlier and by the time I finished work my car was ready to drive again! I would definitely recommend Jaz.
Vehicle Health Check
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Nice guy, easy Communication, fast job done. I recommend him 100% was friendly and punctual. Explain all details before start y complete everything as spoke
Price adjustment
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he knew his job well.hard working lad,he advised me to change a ball joint bolt. happy with the service provided
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Perfect. I wanted an interim service, and they communicated every step of the way on changes I should make to my car. For example, my battery health was low and they called to confirm if I still want to keep it.
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Michael was great and very friendly and helpful. Will definitely use him again.
Water pump pulley replacement
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Very knowledgeable & new his job I’m vey happy with the service 100% recommend ⭐️⭐️⭐️⭐️⭐️
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Mechanic arrived at the very tail end of the 2 hour slot. They called me upon arrival, said they would complete their checks and call me back to let me know. I waited 2.5 hours and ended up getting a call from the garage asking what the mechanic had said, i had not yet heard from him. Apparently he was only there for half an hour. I called the mechanic up and he sounded surprised when i asked him how the pre-purchase inspection went. I then asked him to send the results over asap as i was looking to buy the car the same day. I did not receive the write up in my emails until i sent him a text at 8pm that evening even though he had completed the check by 12:30 that afternoon. Next day service was very useful for me in my scenario as the garage did not allow reservations, however the communication from the mechanic was not good.
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Paul carried out a pre-purchase inspection for me and I was very happy with the whole experience. He communicated well throughout and couldn't have been more helpful. Great job done, thank you.
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Everything was satisfactory. Car pick and return was all hassle free and the work carried out(clutch replacement repair) is operational as expected. I will use Click Mechanic again in the future. Thank you for the service
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Frans was great.. He completed the timing belt and water pump replacement on my XC60 D4. The job was done on the drive within a few hours. Frans was happy to discuss the work and I would highly recommend him.
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Yes, Thomas and his assistant were really good. Very pleasant, and I felt I was in good hands. I assume the work has been done well.
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Very friendly service, car picked up and dropped back a few hours later so I could enjoy the weekend. Thanks again, would recommend!
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Darren was friendly from the start and reassured me what he was doing and the cause of the problem, he was punctual and communicative in telling me how far he was away from arriving for the job.
Vehicle Health Check
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Everything from booking Sorin for the pre purchase inspection to receiving my final report about the car was spot on. Sorin was very helpful and aswered and covered eveyrthing I was interested in the car. Pictures he sent me were more detailed then in the advert and showed me things I was not expecting. Thanks to his inspection I probably gonna go with a different car.
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Car was collected bang on time. Took a little longer to fix but they did let me know. The car was dropped off after tea time so I did appreciate the later working hours to get it back to me. Car is driving well and I’m pleased with the price and service.