The DPF & EGR Doc Ltd , South Yorkshire | ClickMechanic

Qy4bwvgdkmvicwab6jpl
Book The DPF & EGR

(49 ratings)

  • 5 years professional experience

  • 123 completed bookings

  • Active since September 2014

Qualifications

  • NVQ Level 2 Qualified

The DPF & EGR Doc Ltd , South Yorkshire | ClickMechanic

The DPF & EGR D
I started out in the trade as a self taught mechanic fixing lorries for a haulage company. In 2009 I set up a workshop and car sales business and now have a small team of technicians who help with the repairs. The business changed after 2010 and I brought it back to a family business with just me and my son and the business is thriving. The DPF Doc does both mobile and garage based repairs.
Danny
26th May 2019
BMW 3 Series Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Arrived at the start of the 2 hour window, Really quick and explained everything clearly, would definitely use again

Paul
11th May 2019
Fiat Doblo Cargo Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Arrived promptly got stuck in . Showed me the problem within minutes and resolved on the spot. Polite. Prompt. Great service

William
10th May 2019
Renault Clio Starter motor replacement
Overall
Quality
Punctuality
Communication

Very friendly, knew what to do, even helped with other little things and ahowed me what he was doing. Very happy with the work.

Gary
10th May 2019
Ford Transit Connect Anti-roll bar drop link replacement - front (passenger side)
Overall
Quality
Punctuality
Communication

Sam was awesome. Bang on time, sent me a text to tell me he was on his way to mine. 25 minutes later job done. Can't heap enough praise on the man.
Highly recommended to all.

Dave
22nd September 2016
Peugeot 206 Front brake hose (both) replacement
Overall
Quality
Punctuality
Communication

Brett came out to repair a broken break hose. I was at work so a family member stayed at home to allow the work to be done. The work was done promptly and Brett left with me paying the quoted price. I was a little annoyed that the loose engine cover (the reason the break hose was broken) had been left loose, but it was easily rectified by me and so whilst annoying was no big deal.
4 days later the vehicle went in for its MOT. I was a little surprised to find that it failed on a leaking break hose. The MOT centre advised me to get in touch with the person that it needed urgent attention.
I swiftly came home to raise this issue with clickmechanic.
com as I had no idea who had actually done the work. Now 3 days on, and I have not received any response from either the mechanic or clickmechanic.com to even acknowledge that this issue has been received and is being dealt with. I am absolutely disgusted with the service so far. To leave a car with faulty breaks, something that unless I had taken the car for its MOT I would have not even known about until my breaks stopped working, is absolutely appalling. The fact no one at clickmechanic.com has even bothered to reply to any of my emails to get the issue resolved it equally appalling. From my experience, I would not recommend use of this website Read more

David
6th September 2016
Ford Ka Rear wheel bearing (both) replacement
Overall
Quality
Punctuality
Communication

This is the third time I have used Click Mechanic's services, very pleased with all the process.
Work completed efficiently, to a good standard and in good time!

Asif
5th September 2016
Seat Alhambra Camshaft drive belt and Water pump replacement
Cabin filter replacement
Overall
Quality
Punctuality
Communication

Very nice people to deal with, highly recommended!!

Kevan
5th September 2016
Citroen C1 Front brake disc (both) replacement
Overall
Quality
Punctuality
Communication

Was a bit unsure to start with as never used any thing like this before always used a garage but an appointment was made for between 8-10 on a day that was good for us and brett was here for 8.10 so that was a good start he was really quick took him 20 mins to change brakes when a garage had said it would be 2hrs so well impressed although slightly more expensive than a garage the fact that you haven't the inconvenience of taking car down to a garage and having to wait around .will definitely consider using ClickMechanic again

Pat
19th August 2016
Land Rover Freelander 2 90000 Miles Service
Overall
Quality
Punctuality
Communication

Mechanic arrived on time but did not bring everything he needed, his mate had to go back to base for equipment, mechanic very apologetic .

Reply from The DPF & EGR:

Thank you for the review firstly the mechanic i sent out was level 3 trained unfortunately when removing the diesel filter he did spill some diesel this was an accident but at the sometime a common occurrence in an ideal situation it should have been serviced in a workshop but nether the less due to them trying to clean up the diesel spillage this allowed the fuel in the feed pipe to run back to the tank my mechanic tried his best to get the vehicle restarted but he was more worried about damaging the starter motor and flattening your battery i decided the best course of action was to bring hand pump to bleed the fuel lines my mechanic also informed me that you wanted to book a terra clean on your engine also so i brought out the machine and proceeded to do this for you when you wanted to pay the £108 cost of the terra clean i refused to take payment as way of compensation for the time it had taken to service your car also for the diesel spillage when the car was finished and running correctly i did personally ask you to take the car for a drive while i cleaned your drive but you said don't worry about it its not a problem i feel very disappointed that you know feel it is .

Tim
8th August 2016
Volkswagen Transporter T3 Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Friendly and quick service. They found the fault in no time.