Hayley and partner were great from the start honest and open. Unfortunately my car was beyond repair due to severe engine failure. However they talked it through with my with my options and stayed in touch with next steps after. Thankyou

Daniel was on time, polite and courteous. Work completed, no problems would highly recommend.

Jack was fantastic, we’re very happy with the service he provided, 100% would recommend

Excellent, very polite, knowledgable and thorough. I would recommend, car was serviced and MOT'd as promised. Only positive things to say, communicated when arrival and delivery would be. No issues whatsoever.

Ryan was very friendly and knowledgeable. He explained everything what needs to be done, how much will cost .I'm glad I got ClickMechanic like that. Thanks mate!

Andrei arrived on time and got the work done in good time. He communicated well about some related issues that he couldn’t fix and showed me the relevant parts. The job paid for was completed and he insisted I took the van for a test drive before he left.

Great service phoned to say when he would arrive and just got on with the job extremely pleased

Dan was very helpful and kept me informed . completed the job no issues would use Dans services in the future .

Very good- quick and efficient. Book me in last minute. I am happy with his service thanks Andy😊

Everyone was friendly and the whole process was excellent from start to finish. Alistair contacted me before my car was collected which enabled me to explain the issues I had in more detail. Highly recommended.

honesty, quality work, clear communication, and excellent customer service,

Joe was punctual, professional, and clearly knowledgeable. He replaced both rear shock absorbers efficiently and explained the work clearly. The car feels much more stable now. Communication was excellent throughout and I’d happily use Joe again for my next jobs.

Chris was great ! Had both rear brake discs and pads changed no issues at all, and communication was excellent definitely recommend

Gareth was great, friendly, hard working even in the low temperatures. I highly recommend him to do your repairs.

Mechanic was great. He arrived when he said he would. Was courteous and polite and confirmed a time for returning my vehicle. The vehicle was brought back an hour earlier than agreed with my front and back brake pads/discs replaced. No complaints great work

Very friendly, efficient and great communication. I would definitely recommend!

Wojciech called to see if he could come early. Arrived spot on time, and was very courteous. His knowledge was brilliant and he soon found a fault I had not spotted. Probably the nicest mechanic I've met.

Keiran was great. He knew what he was doing. He communicated well and let me know when circumstances outside his control changed what time he would arrive. He explained what he had done after completing the work.

Luke was fantastic from start to finish. Incredibly knowledgeable and professional. I am very happy with the work carried out! ⭐️⭐️⭐️⭐️⭐️

Dear Sir or Madam, I am writing to make a formal complaint regarding the work carried out on my vehicle by Motorata Garage, Manchester. This complaint relates to serious delays, lack of communication, unsafe practices, damage caused to my vehicle, and the failure to complete the agreed repair. My vehicle was collected on 26th December and taken to your garage for a timing chain replacement. I was explicitly informed that the vehicle would be completed and ready for collection on 27th December, and I paid an additional fee for an expedited service due to my reliance on the vehicle for work during the Christmas period. After repeated attempts to contact the garage on the 27th December, none of my calls were answered. As a result, I had no option but to arrange transport and travel over an hour to the garage in person. Upon arrival, I found my car parked outside untouched. I spoke directly with a mechanic who confirmed that no work had been carried out and advised that the vehicle would instead be completed by Monday or Tuesday, which I reluctantly accepted before returning home. By Tuesday, the vehicle was still not ready. After finally making contact with the mechanic, I was informed that work had still not begun and that completion would now be Saturday 2nd January. On the Saturday, I was told the car would be ready by 6:00 pm. When I arrived, the vehicle was still jacked up and actively being worked on. While waiting, I personally witnessed multiple serious safety breaches, including:     •    Mechanics smoking cigarettes inside the garage near vehicles     •    A mechanic consuming alcohol (a bottle of whiskey) while working on cars This behaviour is completely unacceptable and presents a serious safety risk. While my vehicle was being moved, I witnessed it being crashed into a tonne bag of sand, impacting the passenger side. In addition, my vehicle now has significant damage to both sills, consistent with incorrect jacking. I have photographic evidence showing the vehicle undamaged while on the recovery truck prior to arrival at your garage. The collision was also captured on external CCTV. Despite assurances that the timing chain work had been completed, the vehicle is not fixed. On my journey home, the car immediately entered limp mode. Diagnostic checks using my OBD scanner revealed the following fault codes:     •    P25AC00     •    P152800     •    P105000 These fault codes relate directly to the camshaft system, which forms part of the work that should have been carried out during a timing chain replacement. These fault codes were not present prior to the vehicle entering your garage. Upon discovering that the vehicle was not repaired correctly, I made further attempts to contact the garage, but once again received no response. As a result of the above, I will now be taking my vehicle to another independent garage for a full inspection. This inspection will:     •    Assess and document all damage caused to my vehicle     •    Confirm whether the timing chain work has been completed at all     •    Identify any additional faults or negligence resulting from your work This report will be used as formal evidence. In summary, I am raising the following issues:     •    Failure to complete work within the agreed timeframe     •    Failure to communicate     •    Unsafe and unprofessional conduct     •    Damage caused to my vehicle     •    Incomplete and/or defective repair work I am therefore demanding the following:     1.    A full refund for all work carried out     2.    Full compensation for damage to both sills     3.    Full compensation for the collision damage caused on your premises     4.    Compensation for loss of time, travel, and inconvenience     5.    Immediate written confirmation of how and when this matter will be resolved If this issue is not resolved promptly, I will escalate the matter to Trading Standards and pursue further action using all available evidence, including photographs, diagnostic reports, CCTV footage, and the independent garage assessment. I expect an urgent response. Yours sincerely, Callum