Average Rating
From 167882 reviews
Quality | |
Punctuality | |
Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Andrew was polite and his work was top notch. He was perfectly on time and the work was done within an hour! Would highly recommend.
Quality
Punctuality
Communication
Had Collin for bi-annual servicing job. He was on time, quite knowledgeable and gave a good analysis of the vehicle. Would love to have him again in future.
Quality
Punctuality
Communication
Yes friendly and professional. I am happy with the work done. There isn’t anything else to say
Quality
Punctuality
Communication
Zoheb was very professional, arriving on time and returning the car just a few hours later after the work was done. Good communication throughout, would definitely use again!
Quality
Punctuality
Communication
Akeil was very punctual and knowledgeable. He identified the issue quickly and gave me great advice.
Quality
Punctuality
Communication
Rob was great, he phoned me a few hours in advance to let me know what time he expected to arrive. He arrived at the time he said he would and quickly diagnosed the issue we had with our van. Rob explained everything in detail and also showed us the issues and put our minds at rest that it wasn't what other garages had suggested over the phone. I would definitely use Rob again.
Quality
Punctuality
Communication
Dave was excellent with the service he provided for my car. I booked him for an oil change, and was very happy with how he handled my car. He was great enough to top off my coolant and advise that my serpentine belt is due to be replaced. I would highly recommend him!
Quality
Punctuality
Communication
Sam was a great help in diagnosing the headlight issue, knowledgeable and detailed information given. Awful weather and he was still persistent in finding the problem!
Quality
Punctuality
Communication
Paul was superb throughout, from his communication to going above and beyond to ensure the pre-sale vehicle inspection was carried out thoroughly, sharing his honest and open opinion.
Quality
Punctuality
Communication
Yes. He was punctual and accommodating and very clear about minor things that needed doing.
Interim Service
Quality
Punctuality
Communication
Happy with the work carried out, he was friendly and know his stuff, will definately used him again
Quality
Punctuality
Communication
Friendly, helpful and knowledgeable. Carried out work required and diagnosed the issues quickly.
Quality
Punctuality
Communication
Amazing work very happy with the end result . Thank you James for being early and finishing well within time
Quality
Punctuality
Communication
Our Mechanic was Micheal nice fella, got stuck in knew his stuff Very happy!
Quality
Punctuality
Communication
Mo sorted out what I needed in quick time very impressed. Made sure that was all done and took care in his work
Quality
Punctuality
Communication
Paul is a great guy. Goes above and beyond for you (saved me money on a part I needed) and is very professional with the work he carries out. Great communication leading up to the job as well
Driving Accrington and bck, darwen and bck, unable to by at main dealers to expensive
Quality
Punctuality
Communication
The mechanic was supposed to be Kamran, who had previously done work on my car. He phoned to let let me know approx arrival of his colleague picking the car up. It's a bit cheeky of Clickmechanic to lead a customer to believe a particular mechanic will be doing the work when it's a different person. However, Zayn ( Zain ?- sorry, I didn't ask about the spelling ) was excellent. Friendly, and really good communicator. Rang me about arrival time, texted when it was delayed, did what he said he would do, and gave advice on other work I might want to get done that didn't come within the MOT or service. The only improvement in the service that I would suggest, to do with how it's set up, not this particular mechanic, is that without a stamped service record ( a previous garage lost mine ), there's no record of any work done/checks made under a full service except the air filter, oil filter and engine oil that appears on the Invoice.
MOT with collection & delivery
Quality
Punctuality
Communication
William was great , messaged to say my car would be collected at 8 & was back at lunchtime . Very pleased with the work and communications .
Coolant/antifreeze drain & refill
Brake fluid change
Pollen filter (cabin) replacement
Quality
Punctuality
Communication
Communication was awful, took longer to do the job and charged me more, fixed the problem but did it wrong so my MOT failed. Overall bad experience
Cv gator
Quality
Punctuality
Communication
Turned up when promised, collected car. Completed service and MOT. Returned car and had a chat about the car. Polite and friendly service. I am happy with the whole process. Thank you.
Full Service