Fulcrum Autos , Surrey | ClickMechanic
(12 ratings)
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15 years professional experience
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24 completed bookings
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Active since November 2021
Qualifications
- City & Guilds Level 2 Qualified
Fulcrum Autos , Surrey | ClickMechanic
Wallace M
9th October 2024
Skoda Fabia Alternator replacement
Overall
Quality
Punctuality
Communication
Wallace was excellent. He was running a little late but phoned to let me know, so that was fine. He found my place easily , which can be challenging. He looked at the problem, got on with it and it was all finished within the time quoted. A great result !!
5th October 2024
Vauxhall Astra Brake pads replacement - front (all)
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Punctuality
Communication
Wallace was great! Very polite and friendly. Much better than going to a garage. Will definitely use more often!
4th October 2024
Vauxhall Insignia Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Super friendly guy. Works carried out quickly without any issues.
I would recommend him to anyone.
Reply from Wallace:
Thank you kindly.
27th September 2024
Honda Civic Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Wallace was really good he arrived on time he is very helpful and work was carried out without any problems. He’s
a very nice person and good mechanic
I would be happy to have any work done by him in future I would highly recommend him.
Reply from Wallace:
Thank you kindly.
15th July 2024
Hyundai Santa Fe Starter motor replacement
Overall
Quality
Punctuality
Communication
He was really professional. He fixed the car promptly and he was really friendly.
Reply from Wallace:
Thank you kindly.
19th March 2024
Mercedes-Benz E-Class Starter motor not changed. On arrival customer tried to start the car and it wouldn’t start. I then got in warmed it up twice before starting it and it started. Let it run a few minutes switched it off and started it again.
Overall
Quality
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Communication
Hi. The mechanic arrived on time to fix my starting motor, as he had a look and realised the starting motor is OK so no work was done. But I had over £200 plus a future £14 came out of my account
Reply from Wallace:
Thank you for your review. Please do take up the payment issue with the Resolution Team.
Thank you for your business
28th December 2023
Renault Master Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Wallace was absolutely amazing, very friendly and knowledgeable in what he was doing, we had a great laugh and chat while the work was carried out and in a timely manner! I'd highly recommend him to anyone!
16th April 2022
Volkswagen Caddy Wheel bearing replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Everything went so smoothly, Wallace was great he turned up within the allotted time and even gave me a call whilst he was on route. He was very polite and informed me what his plan of action was with the wheel bearing replacement. The job was completed under 2 hours, everything was left clean and tidy and the car is now driving like new again. Great service, would definitely recommend to friends and family.
20th January 2022
Mercedes-Benz C-Class Heater blower motor replacement
Overall
Quality
Punctuality
Communication
Wallace was on time,friendly,and did a fine job in good time.
More than happy with the work
20th January 2022
Jaguar XF Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Wallace was excellent! He texted to ask if he could come rather earlier than the booking time-slot, which was better for me anyway. Then replaced rear brake pads and discs quickly and efficiently and gave it a quick road test. A big thumbs up from me - will use again and recommend!