Average Rating
From 206096 reviews
| Quality | |
| Punctuality | |
| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Couldn't fault him, great job ,would recommend him to anyone, explained everything he was doing
Quality
Punctuality
Communication
Work completed as required and more than happy with the service. Thank you
Quality
Punctuality
Communication
Correy from Apex Tuning was extremely knowledgeable, friendly and engaging. He changed front and rear break pads at home quickly and efficiently. The price quoted was cheaper than anywhere else and I'll certainly be using this site again.
Brake pads replacement - rear (all)
Quality
Punctuality
Communication
Felix was brilliant, we had bought a used zafira b for our holiday to cornwall I knew the cam belt was probably over due. He did a Cambelt, waterpump and oil filter change on my drive. We had some adverse weather so we set up a gazebo for him. Felix and his business partner checked the car for me before leaving I had many questions and nothing was too much trouble. They showed me the replaced bits too as boy was i right they needed changing. Brilliant service very happy car runs beautifully. Thanks to guys at FCG. As a closing remark I fell lucky with these guys as the are vauxhall specialists.
Engine oil & filter replacement
Water pump replacement
Quality
Punctuality
Communication
Simon was very friendly and called ahead to let me know his arrival time. Fact we live in slight hill did not faze him. Work completed without fuss.
Quality
Punctuality
Communication
Jon was very punctual and very helpful. One problem turned into another problem, and took a little longer than it should, but Jon was more than happy to sort it all for me.
Quality
Punctuality
Communication
Karim was very friendly knew his stuff and repaired my daughters car with great efficency, he also explained everything to my daughter in a very clear and understandable way. Would definitely book again thank you
Quality
Punctuality
Communication
Very professional, friendly and helpful, done job quick and give lots professional advice about your car. Excellent experience.
Quality
Punctuality
Communication
I think they did a really good job replacing the clutch and they did upgrade my clutch for free. They found a valve connection needed replacing and sorted that out for me. However the communication was awful. I received a call at 9:30 on Saturday morning saying they would arrive between late which was fine. But then I heard nothing. I called back around 1pm to find out where they were and they advised they would not be able to come and collect it until this afternoon and they can get it back to me by 10am Sunday. I was very annoyed as I had to go out in the afternoon and I needed my car back for Sunday. I just said we'll it's just going to have to do. He then called me back a few minutes later to say he was on his way. He collected and apologised and said he will get it back to me Sunday morning latest 1pm as he knows I need the car by 4pm. Sunday morning came around and he called me at 12:42 to say about the valve and that I would still get my car back this afternoon. I then had to called them just before 4pm to chase what was happening as I haven't heard anything. To then be told they had an issue with the valve and had to go and get another one. I was rather annoyed as no one had kept me in the loop and I needed the car by 4. I called them again at 18:58 to chase my car and I was told again that I would get it back that day afternoon. I heard nothing and called them again at 21:11 to chase and I was told they were just checking everything over and that would be around half an hour. I was thinking okay I will leave it an hour and they should arrive unless they call me. They also told me I wouldn't have to wait up and they can post the key. I was not happy with that and told them no I will be staying awake until I have the keys in my hand. At 22:48 I received a call to say they were outside. I was really annoyed by this point as I had workt he next morning early and I missed out on plans for Sunday. The garage did a good job on the car however not communicating with me really made me frustrated and I was disappointed with the service provided.
Quality
Punctuality
Communication
I would say thanks you to sort my problem out in so quick way, the job was done very well and would well recommend .
Exhaust pipe replacement - middle/silencer
Quality
Punctuality
Communication
Craig was on time . Polite .and did the job with ease .would use again. Very happy with his work
Quality
Punctuality
Communication
Did the job quickly and arrived on time. Had a gadget to start my car with a flat battery without jumper cables.
Vehicle Health Check
Quality
Punctuality
Communication
Bit late picking up the car but they phoned when they were on their way. Service was then good and and the work was carried out well.
Full Service
Quality
Punctuality
Communication
Need an urgent oil filter & oil change, Sam kept me updated with his arrival, clearly knowledgable and explained the process before commencing works. Job carried out within an hour of arrival. Very satisfied.
Quality
Punctuality
Communication
Daniel called to say he was running late, once on site he was able to replace my battery quickly
Quality
Punctuality
Communication
Jaz was amazing - very happy with the work he has done on my car. Came the very same day, just couple of hours after making a booking on the website.
Quality
Punctuality
Communication
Shane was great and turned up earlier than I thought and provided and prompt and proper service.
Quality
Punctuality
Communication
Great job. Investigated and found the source of the fault quickly. Talked everything through, very knowledgeable and friendly.
Cleaning of purge valve and wiring connectors
Quality
Punctuality
Communication
Can’t thank George enough for the job he did for us. Kept us fully informed at every stage and gave us an in depth report at the end. Very professional and knowledgeable.
Quality
Punctuality
Communication
Joe was excellent. Very friendly and had the issue solved with in minutes Highly recommended