Average Rating
From 201756 reviews
| Quality | |
| Punctuality | |
| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Norman was prompt and got the work done and returned on the agreed time arranged.
MOT with collection & delivery
Quality
Punctuality
Communication
No I have emailed you the details we are not happy with the service provided
Quality
Punctuality
Communication
He was great when he came on time and everything. Problem I had was if the issue returns or comes back after the repair. The mechanic did not answer my calls and I’ve just paid a lot of money for the repair with no aftercare as of yet. I’m a little stuck whether to pay for another repair to get my car fixed (I use my car for work and can’t have downtime or a breakdown) as the mechanic is not answering my calls. I’ve left a message in the solution centre on the website but it leaves me in limbo with uncertainty on what’s the next step to resolve my issue. The engine light showed after a diagnostic (click mechanic service) and oil leak (click mechanic repair) in just 3 days the engine light returns.
Quality
Punctuality
Communication
Andrei was great, turned up on time and did the brakes no problem. Will definitely use again. Many thanks
Brake pads replacement - rear (all)
Quality
Punctuality
Communication
Shahbaz was fantastic! I urgently needed my car to be fixed late at night before a big journey the next day. Shahbaz accepted the job within 30 mins, and was at my house within a couple of hours. He was polite, friendly and explained to me what was happening and why. Would highly recommend Shahbaz and clickmechanic.
Quality
Punctuality
Communication
Bernard did a great job and carried on working through a heavy rain shower. Communicated effectively to explain delays in arrival. Clear photos of work posted after job, and short written report.
Quality
Punctuality
Communication
Mo was great with open and honest communication alongside feedback. Many thanks
Quality
Punctuality
Communication
Pat was very professional. Although popular by demand, he went above and beyond to make sure my cars MOT and Service ran as smooth as possible. Only thing, because of his busy schedule I got car back later than preferred, but he kept me updated of work carried out and the ETA. Thank you!
MOT with collection & delivery
Quality
Punctuality
Communication
Al was excellent and did all he could to fix my vehicle. Being unable to do so was not his fault..
Quality
Punctuality
Communication
Absolutely superb - accepted booking at very short notice. Arrived when they said they would, and even gave a call to let me know they’re on their way. Also did a superb job. Highly recommended.
Quality
Punctuality
Communication
Couldn't be more happy with the work Simon provided, truly 5/5. His experience shows in his eye for detail and professionalism - really happy he also took the time to explain key details to me. Would definitely recommend.
Quality
Punctuality
Communication
Henry was great very professional turned up got straight to it done a fantastic job couldn’t be happier with the service.
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication
I really needed my car to be fully serviced and my MOT done before a trip to Europe the following day. My car was picked up promptly and the work was done very efficiently, I was kept inform about the progress. Very happy customer would use this service again and would definitely recommend to others.
Full Service
Quality
Punctuality
Communication
Martin replaced my brake pads on my bmw 320 Job was done promptly and efficiently. He was really friendly and very knowledgeable , will use this service again and would highly recommend 👌
Quality
Punctuality
Communication
My mechanic collected by car and dropped it off when he said he would. Work appears to be of high standard and had no problemcs since. Kindly diagnosed an advisory fault free of charge. Much appreciated.
Engine oil & filter replacement
Quality
Punctuality
Communication
Richard was first rate. He confirmed the AA diagnosis that the internal coolant leak meant the head gasket was terminally compromised; he then gave excellent advice about purchase of 2nd hand vehicles, listening carefully to what we wanted & what we could afford. It was a pleasure to meet him.
Quality
Punctuality
Communication
Barry was determined to do a difficult job. I am very happy with the service given
Auxiliary drive belt tensioner replacement
Quality
Punctuality
Communication
Fantastic, honest,worked super , highly recommend, will contact him again for future work.
Quality
Punctuality
Communication
Really happy with the brakes and pads fitted by Ajay, would recommend! Picking my car up from work made it so much easier to get the repairs done
Quality
Punctuality
Communication
Very good service and knowledge. Didn't fix the fault but were able to steer me how i remove the problem.