Average Rating
From 209056 reviews
| Quality | |
| Punctuality | |
| Communication |
Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Mechanic arrived within time range to pick the car up for repair, work was carried out without issue and was delivered back the following day.
Quality
Punctuality
Communication
Benjamin was great, overcame additional issues easily. Totally happy with the work carried out.
Quality
Punctuality
Communication
Excellent work. Was very professional. Went into great detail over the phone and sounded very knowledgeable. Plugged the car in as it was showing EML on even though it wasnt a part of the inspection, went out of his way to do this. Thoroughly impressed!
Quality
Punctuality
Communication
Amazing work. Highly recommend. Quickly diagnosed the issue and got a replacement battery
Quality
Punctuality
Communication
Daniel was very helpful and quick very happy with the work and phoned before hand
Quality
Punctuality
Communication
Kiriacos was very good. Communication was very good and had my problem sorted in no time. Would definitely recommend him
Quality
Punctuality
Communication
I have an wonderful experience with Otto Garages. They collected and Delivered my car with MOT and Service without any hassles
Full Service
Quality
Punctuality
Communication
Jamie was friendly, helpful and knowledgeable. He let me know when he would be arriving and did a good job.
Quality
Punctuality
Communication
Really good !!! Was friendly, gave further details on the MOT feedback. Picked up and dropped off my car in time - no hassle for me whatsoever.
MOT with collection & delivery
Refit headlight bulbs due to failing them failing the mot
Quality
Punctuality
Communication
Kyriacos was very helpful. I originally paid for a transmission service but the realised that I would be wasting my money as the issues he had diagnosed would not be helped with a service. He charged me only for the diagnostic and not the full service, saving me a lot of money. Very honest and respectable mechanic that I would recommend.
Quality
Punctuality
Communication
Martin was excellent! He checked my car thoroughly before carrying out the work. He didn’t rush, but took his time to do the job properly, and he ensured everything was perfect. He was polite and professional. Thank you Martin for a great job! No more squealing brakes now.
Brake discs and pads replacement - rear (both)
Quality
Punctuality
Communication
I read some mixed reviews about my garage after it was picked up so was a little concerned. I contacted CM and they were very helpful. Had a timing belt replaced, new brake pads and discs. Seized caliper replaced and interim service. Car is running so smoooth now. I am really pleased with the work I can see/feel. I would recommend this garage.
Brake discs and pads replacement - rear (both)
Diagnostic Inspection
Brake pads replacement - front (all)
Interim Service
Vehicle Health Check
Quality
Punctuality
Communication
Good job done very quick thankyou good communication fast pick up and drop off perfect
Quality
Punctuality
Communication
Lee was really good.rang 10 mins before arrival to let me know he was coming.got straight on with the job when he got here.discussed with me what it could be and we came to a decision to replace the part.a decent honest mechanic.
Quality
Punctuality
Communication
Richard was brilliant will defo use again knew everything and told what was happening
Quality
Punctuality
Communication
Very friendly, work done to a great standard. Communication was brilliant thanks.
Quality
Punctuality
Communication
Jack did a fantastic job of first diagnosing the problem and then returning to fix within 2 days.
Quality
Punctuality
Communication
Rob was very professional and completed the inspection on time. Would happily recommend
Quality
Punctuality
Communication
Expensive and not transparent about how overall labour costs accrued. Reasons for ratings: 1) collection 1.5 hrs late 2) additional work recommended 3) overall cost of £1668.80 quoted 4) after work was paid I saw breakdown was £1337.72 for labour and £331.08 for parts 5) mechanic confirmed his daily rate was £80-£90ph but could not advise how 14hrs had accrued for labour 6) ClickMechanic reviewed and recommend just under £300 refund 7) mechanic refused If you go with this mechanic, and they advise you need additional work done, I would recommend you check the daily rate and how many hours the work is expected to take. Reading through the review, there are numerous other people stating this mechanic is expensive. He may be worth the price but, as always with things like this, it is reliant on trust and clarity around how charges were accrued. It's such a shame as the mechanic was great on the phone. ClickMechanic cannot help further in this situation.
Interim Service
Fuel gauge inspection
Gear box inspection
Gear box oil change
Clutch hydraulic fluid change
Replacement front anti roll bar links x 2
Replacement near side cv boot kit
Replacment cv boot kit off side front
Wheel alignment
Track rod end replacement x 2
Wiring inspection earth fault repaired
Rear brake service / hand brake adjustment
Quality
Punctuality
Communication
Fantastic work, communication, and transparency. Would highly recommend again for my next MOT
Interim Service
Offside Rear shock absorber
TPSM SENSOR Adjustments