Superb job, they came early and completed the job while I was at work. Cheers! I'm back on the road

Simone was outstanding very friendly and knowledgeable, I will always ask for her again. When my wife’s car requires a service I will recommend her. One of the best.

They came, checked the car, explained the work that needed to be done and left. Will definitely be using click mechanic again.

Omer was brilliant, his explanation, diagnosis and solving the problems were 1st class, I would definitely recommend

The mechanic who carried out this work was brilliant!!! Lots of problems but carried out the work with no hassle at all!

Very good picked it up and dropped it off, no hassle very polite,would use them again

Can you tell me the garage that did the mot and repairs as car returned without pas certificate thank you

Clear feedback with detail from Michael. Definitely a worthwhile exercise which provided me with the information to make the correct informed decision on a used vehicle.

Mustafa arranged for my car to be collected and arrived promptly. I was updated that my car needed some extra work to pass the mot and the extra cost, which was very reasonable. My car was delivered back to me with an mot and service at a very reasonable cost. Great communication throughout, 100% recommended by a very happy customer.

Mechanic was very prompt and knowledgeable. Did all work in a timely manner. Would use again.

Fantastic service. My car was picked up, problem diagnosed, rectified and returned, all within 3 hours. Couldn’t fault the service received.

Dean was great and extremely helpful helpful arrived and took the car and fixed everything and talked me through what he did and what he would do in future

Omar and team were great. Super quick turnaround and friendly staff. The price was very reasonable and considerably cheaper than a quote for the same work from my local Audi dealer.

Paul was great, fabulous customer service, punctual, polite, knowledgeable, friendly and professional, really pleased.

Mechanic friendly and kept me informed of what was happening,quick turnaround was very helpful.

Albion was amazing, carried out the work extremely quickly and did a perfect job. He arrived on time and kept me informed of his arrival time prior to arriving which is a nice touch. Couldn’t recommend him more. Thank you.

He was excellent from start till finish, friendly, punctual and efficient

Francois was exactly as expected, keeping me updated and found other items I suspected of needing work. Right on quote and time, I highly recommend Abbey, especially as this is the second lot of works to my vehicles.

Mechanic was very good he took car for a test drive and assured me if anything was wrong to let him know asap

I booked for my front brake pads to be replaced. The mechanic arrived the next day within the time slot that I booked. Upon the mechanic inspecting the vehicle, he pointed out that the brake pads had damaged the discs. In his words the discs were “bent”, when I looked at the discs, it had looked like the pads had just scored the back of the discs (not bent them). He said that he couldn’t warrant the pads as the discs were worn, which I thought was fair. So I agreed to have the discs replaced as well as the pads at the agreed price under a new order, which he had to set up a new quote for and I had to agree to the price via the link, which included a £25 fee to have the service completed on the same day. Noting the booking for the brake pads had not been refunded at this point. The mechanic went away, collected the new discs and came back. He started work on the car and knocked on the door approx 20-30 mins later stating that the “slider” connecting the brake calliper to the hub was stuck and he needed to spend time releasing it which he said was chargeable. I watched him use his hammer and chisel knocking the bolt inwards and outwards, as well as use WD40 and strangely he used a blow torch to heat up the bolt area, which I assume was to loosen it up? Not only did this make the rubber catch on fire from the WD40, other parts of the brakes caught on flames, which he had to blow out. I thought this was strange, but thought he must know what he was doing?! After about 5 minutes of banging the bolt back and forth and quite a few sprays of WD40, the bolt came loose. I then went inside and about 20 mins later he knocked on the door to say he was finished. At this point I asked him to process the refund for the original booking of the brake pads being replaced, as the second booking included pad replacement. He said he would process the refund but is going to charge 1 hours labour for releasing the bolt, which had perhaps taken him 10 minutes to do so. I said he wasn’t being reasonable and he should charge for the time that was spent. He disagreed and said he was going to charge me £60. So he only gave me a partial refund for my front pad replacement. I disagreed and said I would raise a dispute on clickmechanic for his unfairness and give him a negative review for his actions. I would not recommend using ClickMechanic or their mechanics after this experience.