Newquay Motors , Cornwall | ClickMechanic
(10 ratings)
-
5 years professional experience
-
17 completed bookings
-
Active since August 2017
Qualifications
- NVQ Level 2 Qualified
Newquay Motors , Cornwall | ClickMechanic
Paul S
24th January 2019
Volkswagen up! Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Paul was fantastic, extremely polite with excellent communication skills. I am delighted with the work and service provision and would utilise him again. Really happy and satisfied with work undertaken and Pauls courteous manner.
Thank you.
Surprised you took money from from account before work completed though.
6th November 2018
Lexus RX 300 Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Paul was wonderful, polite, informative and thorough. He even completed a small fix on the car to save me having to do it. He really did go the extra mile
29th October 2018
Mitsubishi L200 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
The work carried out was an very good service.
I would recomend this service
5th October 2018
Vauxhall Movano Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Paul carried out a pre-purchase inspection on a vehicle we were looking at. His work was thorough and gave great advice of how to practically address the concerns found. He was more than accommodating when I called the next day again to talk more about the vehicle. Very professional service. Thanks.
21st September 2018
MINI Mini Clubman Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Paul was great. Kept me updated throughout, even accommodated collecting my car from one place and delivery it back to another. Would highly recommend Paul and the clickmechanic service.
5th July 2018
Volvo V70 Major Service
Overall
Quality
Punctuality
Communication
Paul was amazing.. Made me feel at ease. Would highly recommend him. He kept in contact the whole time.. Updated me on everything. Thank you so much
Reply from Paul:
Many thanks for your kind words and feedback. Very much appreciated. Please feel free to contact me if there is anything else you need. Paul
26th June 2018
Vauxhall Signum Clutch master cylinder replacement
Overall
Quality
Punctuality
Communication
Paul was not good changed master cylinder did not test car out same fault on car when we went out £250 for nothing ring him up to come and have a look did not come till after 6pm .then he said it may be slabs cylinder?some mechanic?he told me he can do it stil waiting?
Reply from Paul:
Very unfair and totally untrue. I informed the customer via a phone call the day before what time I would arrive and also called to let him know on the day that I was on time and would arrive promptly. I was booked to carry out a master cylinder replacement that had been diagnosed by the AA recovery mechanic. I ran tests before replacing the unit to confirm that it was indeed faulty. The part was then fitted and the clutch system bled and tested. The clutch operated correctly but the customer was informed that the vehicle had a very noisy flywheel so a clutch/flywheel repair would be needed in the near future. Final tests and checks were performed by myself and a colleague before handing the keys back to the customer. I then received a call from the customer a couple of days later with a different clutch issue requiring the replacement of the clutch. I was unable to offer this repair as a mobile mechanic so recommended an alternative garage who were not able to book it in immediately and some how that`s my fault? Very sad that the customer decided to vent his frustration In the wrong direction as I would have been very happy to help in any way possible. Paul Read more
11th June 2018
Peugeot 206 SW Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Paul was excellent fixed the problem but also took the time to explain what he was doing
Reply from Paul:
Many thanks for your kind words. Any problems in the future please feel free to contact me. Paul
19th December 2017
Ford Focus Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Paul came out when he said he would,and kept me informed of arrival by text,excellent,he was very methodical and explained things very clearly to me..he found the fault quite quickly and explained all options,I can't fault the service he gave me,and from now on,I know where to go....great service from all involved thanks!!
6th December 2017
Hyundai i800 Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Paul was very friendly and extremely knowledgable.
I am very happy with his professional service.
The business caters for all makes/models and repairs and we can offer workshop facilities with free collection/delivery for the bigger jobs or a fully mobile service.