I booked for my front brake pads to be replaced. The mechanic arrived the next day within the time slot that I booked. Upon the mechanic inspecting the vehicle, he pointed out that the brake pads had damaged the discs. In his words the discs were “bent”, when I looked at the discs, it had looked like the pads had just scored the back of the discs (not bent them). He said that he couldn’t warrant the pads as the discs were worn, which I thought was fair. So I agreed to have the discs replaced as well as the pads at the agreed price under a new order, which he had to set up a new quote for and I had to agree to the price via the link, which included a £25 fee to have the service completed on the same day. Noting the booking for the brake pads had not been refunded at this point. The mechanic went away, collected the new discs and came back. He started work on the car and knocked on the door approx 20-30 mins later stating that the “slider” connecting the brake calliper to the hub was stuck and he needed to spend time releasing it which he said was chargeable. I watched him use his hammer and chisel knocking the bolt inwards and outwards, as well as use WD40 and strangely he used a blow torch to heat up the bolt area, which I assume was to loosen it up? Not only did this make the rubber catch on fire from the WD40, other parts of the brakes caught on flames, which he had to blow out. I thought this was strange, but thought he must know what he was doing?! After about 5 minutes of banging the bolt back and forth and quite a few sprays of WD40, the bolt came loose. I then went inside and about 20 mins later he knocked on the door to say he was finished. At this point I asked him to process the refund for the original booking of the brake pads being replaced, as the second booking included pad replacement. He said he would process the refund but is going to charge 1 hours labour for releasing the bolt, which had perhaps taken him 10 minutes to do so. I said he wasn’t being reasonable and he should charge for the time that was spent. He disagreed and said he was going to charge me £60. So he only gave me a partial refund for my front pad replacement. I disagreed and said I would raise a dispute on clickmechanic for his unfairness and give him a negative review for his actions. I would not recommend using ClickMechanic or their mechanics after this experience.

Great! Communication was good, explanation was clear, very helpful and friendly.

Michael was fantastic and I was delighted with his feedback. His knowledge of the car, a Suzuki Jimny, was really valuable as he had owned a couple himself and so he knew the weak spots to look out for. A total professional. I received a first rate service from ClickMechanic having been let down by the RAC on two earlier occasions - I am so pleased to have found this site.

Great service, completed quickly and good communication. Car was pick up and serviced in good time and delivered back in a few hours. Called and explained any issues that needed to be resolved and confirmed the price over the phone

Adam was brilliant couldn't ask for better friendly and knowledgeable more than happy with the work he carried out

Jameel was great! Professional, friendly & efficient. Kept me updated on his eta. I had a clutch replacement on my VW Golf and there are no complaints from me!

Can’t fault ACN. Basically do exactly as they say, timing spot on and picked up and delivered back as stated. They got my work from now on for sure

Incredibly friendly and had a good understanding of the job. He completed the job in a good amount of time.

Super happy with the work carried out, good communication, polite and tidy many thanks

Car was dealt with in a professional timely way. When a small issue was identified after the car was returned to me, it was again dealt with quickly and efficiently. All staff were polite and friendly.

Excellent work done. Very efficient and effective on their job. Work done was detailed and explained to my satisfaction

AAA Star Service! MOT Hub is the Best in Dewsbury! I am beyond impressed with the team at MOT Hub. Their expertise and professionalism are unmatched. After experiencing their exceptional service, I can confidently say I will never use another mechanic again. Highly recommended to anyone in need of a reliable and knowledgeable team!

Steve was so friendly and informative. He drive a long way to help me out whilst we were at a holiday park and basically saved our holiday in doing so. He was honest and really efficient. Brilliant mobile mechanic!

George the Mechanic was very friendly we had a little chat and I could tell he was no cowboy.

The guy point some things regarding car repair, but rushing all the time, which did not give me any confidence. This is 3rd mechanic I am using regarding this fix. No one knows what is wrong with the car. Will not use this service anymore. The guy was good, but to pay £73 and not get a proper diagnosis it's not fair.

Brendon was very professional, informative and friendly. Would definitely recommend.

Marc was great. Professional, efficient and friendly. Resolved my problem in no time at all. highly recommended.

Terrible, I believe the job hasn't been done! The mechanic has much to be desired regarding communication and proof of the job being done!

Friendly, on time, sorted everything efficiently. Very happy with the work carried out

Scott, was friendly, helpful and skilled. Great job dealing with my brakes and for a very reasonable price. I wouldn't hesitate to recommend his services.