Average Rating
From 168542 reviews
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Customer Reviews
94% of our customers would recommend ClickMechanic to their friends.
Reviews on the ClickMechanic website are only ever left by paying customers, so you know exactly how the mechanics on our network have performed in the past.
Scott arrived over 2 hours late. He fitted a replacement starter motor to my Fiesta in about 30 minutes. However, the car did not start. After bump starting and diagnosis, the alternator was found to be faulty. Scott was away about an hour getting a replacement unit. He fitted it in about 30 minutes and the car started normally.
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Kane was excellent. Conscientious and thorough with what was not an easy job.
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Yes they are friendly and very helpful.they helped me to fix my car they helped me to fix my alternator and now my car is starting fine
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Very happy with the work done. Very friendly and knowledgeable, and pointed out a couple of other faults i wasn't aware of to keep an eye on in future
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Tristan was very good at explaining things to me. Very good and helpful. Diagnosed what was wrong and will be finishing work today as what I thought was wrong was incorrect
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Imran was brilliant. First time using the garage and will definitely be back. Communication was excellent and they have done a brilliant job on a major service and MOT. Highly recommend!
Major Service
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Liam and his colleague were fantasic. They really saved us when our car broke down over the Christmas period. They were communicative, efficient and friendly. We were also so grateful at the quick turnaroun as they took our car, did the work and brought it back all within the same day for a clutch replacement which is not a quick job. I would highly recommend them to anyone needing a mechanic in the North East.
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Eddie was very friendly and managed to solve my issue with my car, great guy and the job was finished very quickly. Would recommend!
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Yes and seemed to know exactly what was needed. Have fone some small trips and my is working perfectly.
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Fantastic communication with knowledge and advice for future potential work. Friendly and respectful.
MOT with collection & delivery
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Brilliant job... Really pleased. On time and completed the job effortlessly. Highly recommend
Vehicle Health Check
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Not a happy customer! Service provided on 10th December (MOT and full service) 1) The MOT shows a mileage of 69,507 miles and when the car was returned to me its mileage is 69,604 miles which means the car had been driven for ~100 miles after the MOT was carried out. Muhammad took the car back to Reading which is only ~30 miles from our house so the car had been driven for an additional 70 miles after the MOT. I have no record of the mileage before the vehicle was picked up and before the MOT so do not how far the car had been driven by Muhammad before the MOT was conducted. 2) The car had a half tank of fuel when picked up and was returned with the fuel just above red, however Muhammad asked for extra cash to cover fuel he had put in the car (which we refused) 3) We found a spare part (unrelated to our car as we only had a service) under the front passenger seat - I questioned this and have had no response from Muhammad. Indication our car was used for another purpose? 4) Since the car has been returned we have a warning 'speed too high' message flash up every time we go over 20 mph. This normally happens at a speed of 80 mph. This was not a problem prior to the service. 5) I had to contact Muhammad at 18.53 on the day of the service to see what was happening with the car as we were expecting the car returned on the same day. His reply said as it was late so it would be returned the next day (which it was but not until 11am). Very poor communication. We have been in communication with Muhammad and he denies using the car for extra miles but the mileage shows otherwise. The points above make us question the honesty of the garage and hence doubt the work that has been carried out - how can we tell that a service was conducted? Our car is booked in at our local garage to check that the main items in a full service have been carried out. We have spoken with the MOT centre and are happy that the MOT was carried out by a reputable testing centre.
MOT with collection & delivery
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Omar was fantastic!!! Friendly and kept me always updated!! I will definitely recommend the service!!!
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Muhammad was friendly, good communication re time of the visit. Arrived on time . Carried out the work as agreed and also reviewed front brake pad system. Would recommend .
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Work carried out was perfect, price was alot better than what was being quoted by other garages. Will definitely use again in the future!
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I appreciate that replacing a clutch is not a small job, so I was very pleased that the car was picked up in the morning and dropped off later that evening with all the work completed.
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Very happy. Identified the issue and explained options clearly. Nothing else to add
Plug in diagnostic reset
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Junaid was friendly and seemed knowledgable. I have had the car back 2 days and the problem is now fixed..
Ignition coil replacement (all)
Alternator belt check & adjust
Alternator replacement
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Mihai went above and beyond, I couldn’t be happier with the work and service !
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Communicative, polite and reassuring! Very happy with the results and the feedback.