Talk Torque Limited , Warwickshire | ClickMechanic
(128 ratings)
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17 years professional experience
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298 completed bookings
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Active since January 2018
Qualifications
- Other Accreditation
Talk Torque Limited , Warwickshire | ClickMechanic
Imran K
14th January 2019
Honda Civic Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Imran was fantastic. Called 20 mins before arriving and again when he got to the car. Diagnosed the issue straight away and gave me a quote. He even recommended trying a local garage to see if they could be cheaper. Would definitely recommend and use again. Many thanks Imran
Reply from Imran:
Many thanks for your much appreciated feedback Debra.
Happy motoring!
12th January 2019
Vauxhall Corsa MOT with collection & delivery
Full Service
Exterior Wash & Liquid Wax Coat
Overall
Quality
Punctuality
Communication
Imran was friendly and polite. He gave me a courtesy call an hour before arriving, and arrived punctually. He clearly explained how the MOT and service would work and that he would contact me before replacing any necessary parts. The car was returned within the time Imran said and had been unexpectedly cleaned! Great service. My only quibble was that I didn't realise the car would be taken so far to have the MOT (around an 80 mile round trip), but I figure Clickmechanic saved me a lot hassle, so don't mind too much. Will use again. Thank you.
Reply from Imran:
Many thanks for your much valued feedback Matthew.
On very rare occasions, the are no immediately local Mechanics available to accept Job Requests.
That is why I personally collected your car and conducted the MOT Test Inspection & Full Service Interval, at my own Facility, on behalf of ClickMechanic.
It was a pleasure to be of assistance to you on this occasion.
Kind regards,
Imran
7th January 2019
Citroen C4 Picasso Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
The service is good. The mechanic is friendly and give helpful feedback. However, the report should have more detail, instead of giving rating only
Reply from Imran:
Many thanks for your much valued feedback Cung.
Although I always appreciate constructive criticism and see it as a great tool to improve the overall customer experience, I am genuinely left at a loss regards your feedback.
The Inspection was booked for 12pm but I arrived at 11:42am, yet you gave 4 out of 5 for Punctuality.
I called you before I popped over to Inspect the Vehicle and I called you immediately after having Inspected the vehicle. I clearly explained why the car was not worth the asking price and advised that you should not buy the vehicle.
All in all, we had 5 seperate conversations, over a period of 4 hours, yet you gave 4 out of 5 for Communication.
The rating format we follow is identical to Main Dealerships.
More detail is only added in fields where faults are found on a vehicle.
It is the simplest format, therefore, the easiest for everyone to follow and understand.
I do not think it can be bettered.
Further, I identified faults on your potential purchase, that were not covered by your Pre-Purchase Inspection, as you had chosen the most "basic" option.
You thanked me for having done the extra checks, yet you gave 3 out of 5 for Quality.
I honestly do not know how much more I could have done for you to get more for your money......
Imran
Read more
6th January 2019
Volkswagen Golf Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Thank you so much to Imran for saving my battery. Very friendly, he did a fantastic job & offered car-care advice. Highly recommended!
Reply from Imran:
Hi Lyndon.
Many thanks for your much valued feedback.
So glad that I could be of help to you on this occasion.
Imran
6th January 2019
Nissan Qashqai Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Imran was very knowledgeable and honest. I believe he gave me good advice in a way I fully understood. He took the time to insure I understood and was happy with my decision.
I'm happy to recommend this service and this mechanic.
Reply from Imran:
Many thanks for your feedback Carol.
Kind regards,
Imran
5th January 2019
Mercedes-Benz C-Class Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Was a nice fella couldnt fix on site but got to the bottom of the problem spent a lot of time going throgh faults would recomend
Reply from Imran:
Many thanks for your much valued feedback Martin.
3rd January 2019
Audi A4 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Imran was very helpful sending me numerous pictures on WhatsApp which highlighted a lot of defects with my potential purchase.
Reply from Imran:
Thank you for your feedback Vincent.
So glad that I could assist you regards this potential purchase and, save you the hassle of travelling from Ireland, only to discover that the car had way too many defects to justify a purchase.
All the best!
2nd January 2019
Land Rover Freelander 2 EOBD-II Module Wide Diagnostics
Exhaust Gas Recirculation (EGR) Valve cleanse
Exhaust Gas Recirculation (EGR) Valve relearn
Live Data (35 minutes / 11.267 miles)
Exterior Wash & Liquid Wax
Overall
Quality
Punctuality
Communication
Imran was very friendly and honest and advised me a new part was not needed and cleaned and replaced the egr valve. I highly recommend imran and would certainly use his services again.
Reply from Imran:
Many thanks for your much valued feedback Barrie.
So glad I could be of help to you on this occasion and, also help you save over £130 in the process.
Happy motoring!
Imran
2nd January 2019
Audi A3 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
He was professional and gave an excellent breakdown of the issues of the car had and how much it could cost me to repair if I had purchased the car. He also advised on what I should do and how much I should offer the dealer. He also took lots of pictures from different angles of the car and sent them to me and saved me money for travelling and seeing the car in person.
Reply from Imran:
Many thanks for your much valued feedback Anees.
So glad that I could help you avoid buying a car that needed over £1,000 in parts and labour to put things right.
If you have time available, please do get back to me and let me know why it is that you felt I only deserved 4 stars for punctuality, considering that I arrived on time and that the Inspection was concluded on time also.
Good luck with the search.
All the best!
Imran
31st December 2018
Ford Focus General Diagnostics Inspection
Overall
Quality
Punctuality
Communication
Highly recommend.
Imran saved me a lot of money on a car in very poor condition. I booked a pre purchase inspection and after a short look around the car he could tell it had been very poorly repaired.
He called me mid way through to inform me and allowed me to change my booking to a general inspection as I was already uninterested in the purchase, which cost me much less.
Reply from Imran:
Many thanks for your feedback Joshua.
So glad that I could be of help to you on this occasion and, good luck with the search.
If you need any further assistance, you know where we are!
Kind regards,
Imran
Many mainland European motoring enthusiasts take advantage of our efficient, friendly and economically viable service, as we specialise in a wide range of Mechanical Solutions.
Amongst our clientele base, we have continually maintained a high level working relationship with Independent WRC Group N Teams based in Hungary, Romania and Austria, who rely heavily on our technical expertise as well as after sales service.
Based in Central Birmingham (less than 5 minutes away from The Bullring Shopping Centre), we offer a wide range of services ranging from a simple Annual Service Interval / MOT Test Inspection to DPF Solutions, from complex Diagnostics procedures to full Engine Rebuilds (stock or fully Forged Internals).
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We offer both garage based work with a free collection / delivery service as well as a mobile service, so wherever you are, we can help you out and to put your mind at rest, all of our Technicians are fully qualified. Read more